Al Marwa Rayhaan by Rotana

Royal Suite (Panoramic Kaaba View) | Bathroom | Shower, free toiletries, hair dryer, slippers

Minibar, in-room safe, desk, laptop workspace

4.0

Good(559 Reviews)

Hotel in Mecca

5-Star Hotel

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury Makkah hotel connected to a shopping center, steps from Great Mosque of Makkah
Along with 2 restaurants, this smoke-free hotel has a rooftop terrace and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Al Marwa Rayhaan by Rotana offers 503 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Laundry

Map of Mecca

Nearby attractions

Exhibition Of The Two Holy Mosques Architecture

Alamoudi Museum | متحف العمودي

21.8 mi

Available Rooms

Room, 2 Twin Beds (Spacious Partial Kaaba View)

2 Single • 377 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed (Partial Haram View)

1 King • 377 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 2 Twin Beds (Partial Haram View)

2 Single • 377 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed (Partial Kaaba View)

1 King • 377 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 2 Twin Beds (Partial Kaaba View)

2 Single • 377 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

££££

Al Marwa Rayhaan by Rotana

££££

4.0

Good(559 Reviews)

Hotel in Mecca

5-Star Hotel

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Laundry

Map of Mecca

Nearby attractions

Exhibition Of The Two Holy Mosques Architecture

Alamoudi Museum | متحف العمودي

21.8 mi

Available Rooms

Room, 2 Twin Beds (Spacious Partial Kaaba View)

2 Single • 377 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed (Partial Haram View)

1 King • 377 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 2 Twin Beds (Partial Haram View)

2 Single • 377 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed (Partial Kaaba View)

1 King • 377 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 2 Twin Beds (Partial Kaaba View)

2 Single • 377 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Reviews

4.0

Good(559 Reviews)

4.0

Sep 2024

Was having a problem with my booking at first because my booking was not in their system. So Hotels.com team communicate with the hotels team to settle.manage to get thru at last. Partial Kaabah view. It was a quick stay but i am very grateful to stay here.

4.0

Sep 2024

Perfect location. Staff are friendly and helpful. Breakfast is excellent. This property offers value to their guests. Will definitely use them again.

4.0

Sep 2024

Paid 25% more for the same rooms. With hotels.com. It was so much cheaper at the hotel. Didn't get the king-size bad as per the booking. Breakfast doesn't have many varieties. Staff are as dum as mummys.

4.0

Aug 2024

Thank you Yusuf and Riyad for good services

4.0

Aug 2024

Excellent Hotel

4.0

Aug 2024

Love how everything was connected

4.0

Aug 2024

We arrived on Aug 5th and left on Aug 8th 1. We did not get the room we had booked and were put in a suite. 2. The bathroom sink was clogged and we had the tech come 3 times, each time he tried to fix it and it did not work - went right back to clogging. It was horrible using a clogged sink for our 3 days of stay. 3. The AC never went below 23.5C and added to the sunlight from outside, the room was not at all comfortable. We were close to sweating. To summarise, we have been to umrah earlier, stayed in swissotel al maqam, movenpick, zamzam and had way better experiences. We always stay in clock tower due to proximity. We ended up wasting time waiting for technicians to come and fix( total of 6 times for the AC and the sink) and nothing was fixed. We felt the service was terrible and no way deserves more than 1 star rating. We asked the receptionist to refund us our money as we did not get what we paid for. He said he cannot help and to contact expedia. Contacted Expedia, they tried to contact the hotel, which refused to give any refund stating that our booking was non-refundable. There is unfortunately no concept of customer service and trying to rectify their situation even out of courtesy. So I give a zero or 1 star to them. Expedia was gracious enought to offer a $100 coupon on their side for future bookings. Thank you Expedia/hotels.com.

4.0

Aug 2024

Breakfast was excellent. Chef Dito and Chef Anirban were very good at their service and very courteous. However the air conditioning wasn’t cooling enough and the carpets are dirty and there was a dampness smell on our floor and in our room. The hotel front desk lady Maha was very kind to change my first room as it had a terrible stench and floor was very dirty. The property is in excellent location and very convenient and close to the haram and shopping. I hope they improve their carpets soon!

4.0

Aug 2024

I think the bed linen had a strange smell, like cigarettes. the rest was wonderful! Thank you

4.0

Aug 2024

Good location.

4.0

Aug 2024

I had to shout to get my room at 4pm

4.0

Jul 2024

I’ve been to Makkah 3 times and always stayed at the clock tower. This time I tried another hotel for the ratings and found it to be a huge disappointment. The staff was ridiculously rude, racist and disrespectful. The hotel was dirty. I had to wait for toilet paper every day bc they wouldn’t restock it. I asked for shampoo and they told me only two per stay. Which makes zero sense considering the amount of hair I have and my daughters also had to wash their hair. The breakfast was terrible we ended up going to cafe moment to eat instead. I do not recommend this hotel at all. It’s a 0/10

4.0

Jul 2024

The hotel is excellent. Location is perfect. Cannot fault the hotel. Definitely book again

4.0

May 2024

Amazing location and services. Staff at reception were fantastic and realised how tired I was and I cheekily requested a room with a view and was upgraded. The room was amazing with partial kaabah view Spacious and clean. Everything in the hotel is clearly labelled. Breakfast was international and one of the best views in Makkah. Definately worth the extra cash

4.0

May 2024

My stay at Al Marwa Rayhaan was above and beyond: 1- The staff was so friendly and helpful from check in till check out; 2- The location is superb, you just take the lift to ground floor (Haram) and when you go out you’re in the Haram. 3- The room was so clean and had all the mentioned amenities. 4- The breakfast was excellent and multi cultural. 5- It’s in the Clock Tower and inside the tower you can find everything you need e.g. supermarkets, food court and shopping stores. A huge variety of restaurants is there. I totally recommend and I would stay here every time I visit Makkah.

4.0

May 2024

Close to Haram

4.0

May 2024

Excellent

4.0

May 2024

Friendly staff and great location

4.0

Mar 2024

My reservation was for a partial Kaba view room . But the room I got had no Kaba view at all. I had reached out to the staff at the reception many times but they could not give me another room with the view. Very disappointing.

4.0

Mar 2024

Amazing

4.0

Feb 2024

The bathroom was large but the bath cubicle could be bigger.

4.0

Feb 2024

Ideally located.

4.0

Feb 2024

The hotel is located in very close proximity to the haram, and easy access to the mall. The rooms need renovation, as they are dispalying alot of wear and tear, but the beds are very comfortable. The Kabba view from our room was a highlight. The staff across the hotel were helpful, attentive and very professional. The breakfast and dinner buffets are great, and although they are not as huge as some of the other hotels around, the choice of food is spot on and delicious. The terrace dining was beautiful overlooking the haram, highly recommend :)

4.0

Jan 2024

As the title indicates, we had a great time. We came for an umrah and it was absolutely perfect for that, since it's so close to the Masjid al-Haram, also as an added bonus, you even get the audio from the Masjid al-Haram inside your room during prayer. My only "complaint" would be that the shower had a separate hot and cold dial, I've never experienced that in a 5 star hotel before, but other than that, it was all good. I'd like to especially compliment the staff on two separate occasions: 1. Our Uber driver didn't know the way and ended up taking us on a long detour, when we finally arrived, he wanted extra payment for wasting our time (which we were not keen on of course) and was so insisting that he followed us all the way to the reception and kept bugging us, but after a quick talk with the staff about how we had tried to compromise with the guy (by paying 2x the initially agreed amount (while he insisted on 6x)), they handled the guy nicely and made sure he left in an orderly manner without creating a scene. 2. Our plans changed a bit on the last day which meant that we needed more time before checkout, so I talked to the reception and unfortunately extending the room was not an option since it was already booked, but, since they were arriving a bit later, they offered to extend our checkout by 90 minutes (free of charge) and that really saved our day. So yeah, definitely would recommended and have to say the breakfast buffet was really nice too ;D.

4.0

Jan 2024

Excellent staff! The front desk and housekeeping staff are very friendly. Special thanks to Abdul Azeez from the front desk, who walked me through multiple floors to find my mom, who got lost in the elevator. While walking with me, he called the video team and staff on each floor to locate her in a 30-story building in a very short time. Another person I have to appreciate is the hospitality person, Ahmed Husain. He welcomed us with a smiling face, was very friendly, and performed housekeeping very efficiently, providing enough towels and coffee items. Before we left, he made sure we were fully satisfied with our stay and encouraged us to contact him for any additional requirements. There are many other positive experiences with the staff. I've stayed in multiple hotels in Clock Tower, and without a doubt, I can say this is the best.

4.0

Jan 2024

The place is literally in Masjid al haram. The staffs are very respectful and cordial, and especially very well versed in English which helps greatly in communication. Breakfast is fantastic. Clean and cozy place. Very modern and close to everything. Highly recommend!

4.0

Jan 2024

It’s private and clean. Very convenient to reach Mataaf

4.0

Jan 2024

Near to Kaaba

4.0

Jan 2024

Best stay. Wael was amazing and very helpful. Wael accommodated us as we arrived early for check in! Upgraded our room and made our stay a pleasure. Alhamdulilah Will definitely stay here again. Shukran for your service Wael!

4.0

Jan 2024

Excellent location and facilities. Breakfast was excellent quality. Staff service was also excellent especially the room cleaner Sharif who was very helpful and kind throughout our stay.

4.0

Jan 2024

The property was not clean, the cleaners did their best to clean but the linenes and pillows were beyond a disaster. I had to request the room to be vaccumed when i arrived , it was very dirty and the beds did not have fresh linens . The hotel is deignated non-smoking but the odor of smokers was very apparent in the rooms. Had to change rooms twice to find a clean one and that was a disaster The ventillation is soooo bad that I had to walk out in the middle of the night a couple of times to get fresh air The overall hotel hygiene needs re-vamping as i do not recommend anuone to stay there in the state it is in now The breakfast bar had good food but the staff need to control hiw low hygiene individuals behave around the food bar …. The behaviour is disgusting!!!! Face masks and plastic gloves shiuld be worn by all patrons to limit ill behaviour and protect others ftom getting their germs The staff were cordial but that by itself does not make a good stay Do Not Book it !!!!

4.0

Jan 2024

The Saudi staff at the front desk are excellent and very curtious, the cleaniing staff are also very curtious but only if they know how to communicate…. There is a big language barrier and the staff seem raw at customer service … they lack proper training. The towels and specifically the linens and bed pillows were not clean even when they changed them the exchange were also not clean …. So so grose to sleep with n someonle else’s stincky sweat and ofor … uuugh Its a non smoking hotel but i could smell the stincky smoke odor while i was in my room and that irritated my lungs as I have allergies The food bar is amazing but the guests that don’t have good hygiene made it grose - licking of the fingers while serving their food , sneezing while standing at the food bar without covering or blowing their nose while getting their food —— so so grose …And the staff do not mention anything —- very bad hygiene place …. I was happy to leave !!!! And will never again book at this location

4.0

Jan 2024

It was pleasant experience

4.0

Jan 2024

The girl at the checkin provided excellent service with an upgrade. Mr. Asif Khan the Concierge Manager at the Hotel was very helpful during checkout and getting the Taxi I wanted.

4.0

Dec 2023

Great location within the mall steps to the Haram. Great food and service. Nreakfast was great. The washroom layout made it difficult to shower and use toilet with both too close to each other in both the rooms we booked. Otherwise great for families.

4.0

Dec 2023

Just perfect

4.0

Dec 2023

Nice hotel

4.0

Dec 2023

Staff and services and cleanliness was amazing.

4.0

Nov 2023

Great location and service. Good buffet and food options.

4.0

Nov 2023

Very organized hotel , very nice staff

FAQs

How much does this hotel cost compared to others in Mecca?

The average price for a rental in Mecca is £31 per night. This rental is £186 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Al Marwa Rayhaan by Rotana. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Al Marwa Rayhaan by Rotana pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Al Marwa Rayhaan by Rotana?

We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, fireplace, and laundry.

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Al Marwa Rayhaan by Rotana

Hotel in Mecca

Reasons to book

About this hotel

Amenities

Map of Mecca

Nearby attractions

Available Rooms

Room, 2 Twin Beds (Spacious Partial Kaaba View)

Room, 1 King Bed (Partial Haram View)

Room, 2 Twin Beds (Partial Haram View)

Room, 1 King Bed (Partial Kaaba View)

Room, 2 Twin Beds (Partial Kaaba View)

Al Marwa Rayhaan by Rotana

Hotel in Mecca

Reasons to book

About this hotel

Amenities

Map of Mecca

Nearby attractions

Available Rooms

Room, 2 Twin Beds (Spacious Partial Kaaba View)

Room, 1 King Bed (Partial Haram View)

Room, 2 Twin Beds (Partial Haram View)

Room, 1 King Bed (Partial Kaaba View)

Room, 2 Twin Beds (Partial Kaaba View)

Reviews

FAQs

How much does this hotel cost compared to others in Mecca?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Al Marwa Rayhaan by Rotana pet friendly?

What amenities are available at Al Marwa Rayhaan by Rotana?

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