Hotels.com really proved to be a poor service.

Construction going on, debris in front foyer, still there next day. No coffee pot in room or hair dryer in room. Won’t be back!

Clean and quiet.

Had a gym

It would have been nice to have a hair dryer in the room and better coffee and creamer in your snack area. The room and staff were great!

The room had no hot water. They moved us to another room still no hot water. We g as be up after 24 hours and moved to a different hotel ! Hassled at desk …. Etc.

Let me begin by stating that this establishment deserves 10 stars. My family and I have had to book an extended stay due to sudden unfortunate issues with our residence. The hotel is extremely well maintained, and despite current renovations the construction did not disturb us in any way. The cleaning staff is always happy to help you with anything you need. They are always happy and smiling. The staff at the front desk is exceptional. Always available to answer any questions or concerns. Parking is easy and I have always been able to find a spot, even on the weekends when it gets busy. The location is great with plenty of nearby grocery stores and restaurants. There are even big box stores within walking distance. A Walgreens store is located in the adjacent parking lot as well as a 24hr gas station. Free laundry is available and the machines are well maintained. The gym is spacious and quiet. The rooms are great. Comfortable beds, great pillows, plenty of space. Very large shower, and plenty of hot water. The kitchenette is fully stocked with dishware, flatware, and regular sized appliances. Including a dishwasher! ***The customer service manager, Morgan, was extremely helpful with the resolution of a billing error that accidentally occurred. She was attentive, kind, and very professional. The general manager, Fernando, was amazing as well. Rarely do you get to speak to a GM when there is an issue, but Fernando always made himself available. He personally assisted us often.

I need to talk you guys, they didn't have the double queen bed I paid you guys for. I need a refund. I will take further Action!!!!

My stay was very nice. The staf was nice and my room was very clean and comfortably. The only issue I had was check-in. They told us check-in was at three when I got there my room was not ready and I ened up having to wait in the lobby till about 4:00. They did give my family and I a free beverage while we waited.

Nice place and amenities

No pool. No breakfast. Active construction.

Place is being remodeled currently. The room was way nicer than the pictures online. Bed was comfy, shower was good, everything was spacious and super clean. I traveled with my dogs and they were good with them too. Only thing I’d change is having a bit more green space for walking them, but given the location it was sufficient.

The hotel is being renovated they have major hot water issues. Me and my wife could not get a hot shower sundae morning. No could we get one Saturday night? This is way too much money spent tonot to be able to have a hot shower.. The mattress was very uncomfortable and the pillows as well. I myself had a very difficult time sleeping

Great location, the room was spacious and clean and the staff was lovely

I like the staying

Second time I have stayed here Suites were completely renovated very nice and clean reasonable price

We had a wonderful stay. The staff was very accommodating. The room was very clean and spacious. The bed was very comfortable.

Completely redone suites very nice comfortable affordable

I was pleasantly surprised by this property and my experience. I tend to strictly stay at another large hotel chain but after a negative experience elsewhere, I gave Candlewood Suites a try. The rooms were clean and spacious, and the staff was friendly. Will definitely recommend and stay here again!

convenient and quite very clean the coffee was really bad

The hotel is a dump! Our room had no blow dryer, they said they were on back order, really?? The front desk employees could not have been any ruder! No ice machines in the hotel. Would not recommend to anyone for the price!

From the moment I checked in the customer service was impeccable. The room was very clean

The hotel looked newly renovated, everything was very clean and comfortable.

We had no idea that renovating and the noise level was beyond in acceptable. Actually, the walls were thin so that we could hear the smallest bump next door. There was no sugar for the free coffee and no kids for the cups. The saving grace was the wonderfully sweet and pleasant staff.

Check In 1) They check in clerk was very friendly, however, the way the desk was set up, she was located behind a 3/4 high wall about 10 feet away from the counter being where she could be located, only seeing her eyes from there. The check in was delayed. I was told there was a problem with the reservation but it was worked out. Total wait time was 20 minutes after standing in line for 10 minutes with 1 person ahead of me. 2) The room It was clean and I enjoyed having a kitchenette with a real freezer with ice! I was cold in the middle of the night and the thermostat didn’t work but I hadn’t noticed the heater against the wall like they used to be. The elevator broke right before I was to carry in my belongings!! I am just a girl in her 50’s. Ugh… Fortunately I was only on the 2nd floor. b) The shower was approximately 75 degrees, however again, that’s because I, and probably most, didn’t know how the water faucet worked. I turn the handle all the way hot, then turn it down based on how hot it is but this faucet, it gets hot by twisting very little then gets colder the more you turn it. 3) Service called at 8:00am, when most might be awake already to tell me construction would begin working and not be alarmed with hammering and such. The phone however, was not beside the bed and I was still asleep, it was across the room. It seems as if they could have notified us that information upon check in. 4) The price was very reasonably priced for the rating it had at 4.5/5.

Parking was not convenient, not enough parking places. Lower level parking has no convenient exit.

Was an absolutely fantastic hotel and I will be staying again.

This is a wonderful place to stay if you want to cook for yourself: Microwave, full-size refrigerator, flatware, etc. This comes at a cost. The hotel food and beverage choices are very limited and not cost-effective. Either grocery shop or dine out. Lastly, I wish that hotel bathrooms in general would acquire toilets with a proper ratio of seat height to water level. You wouldn't tolerate that "surprise" in your home, so why do that to paying customers? It's an industry-wide phenomenon/practice. Overall, it really is a ver nice hotel though.

The property was under construction but, didn't really interfere with the stay, just the aesthetics thru it off a little.

Would stay again

Friendly staff, clean updated room, pet friendly. Good value, too.

Staff was amazing, very accommodating, and helped with the booking issue we had.