The room I stayed in didn't quite meet Hampton Inn's usual standards. It felt dusty, and the AC emitted an unpleasant sock-like smell. The bathtub wasn't properly cleaned, there were still strands of hair, and the shampoo bottle was empty. However, the bed was neat and clean. What surprised me the most was the housekeeping policy – they only clean the room when the guest is not inside. As someone with a tight work schedule with back-to-back meetings, it was difficult for me to get my room cleaned. They were strict on this policy, offering me the opportunity to use the lobby, which was not possible given the nature of my work. Despite this policy, I noticed the carpet was still dusty and hadn't been vacuumed before I checked in. Additionally, there were rubber pieces near the bed that seemed to be from a toy, which I had to throw in the trash. This policy seemed unusual to me, for a hotel in a customer-centric business, especially considering my experiences at other hotels all over the country. The morning women receptionists appeared to be a bit rude and lacked proper greetings, while the receptionist at night was incredibly warm, sweet, and accommodating.

My room didn't quite meet Hampton Inn's usual standards. It felt dusty, and the AC emitted an unpleasant sock-like smell. The bathtub wasn't properly cleaned, there were still strands of hair, and the shampoo bottle was empty. Nonetheless, the bed was neat and clean. No one cared despite my asking to change the room. What surprised me the most was the housekeeping policy – they only clean the room when the guest is not inside. As someone with a tight work schedule with back-to-back meetings, getting my room cleaned was difficult. They were strict on this policy, offering me the opportunity to use the lobby, which was not possible given the nature of my work. Never in my whole life have I encountered such a weird policy, having stayed in numerous Hampton Inn and other hotels across the USA. And, despite this policy, I noticed the room was not near, the carpet was still dusty, and it hadn't been vacuumed before I checked in. What an irony. A rubber piece was near the bed, probably from a toy I had to trash. The women receptionists who work in the mornings are rude and unpleasant, whereas the ones who work at night are the sweetest and most accommodating. Overall, it was not a great experience.

Nice

The room looked clean as well as the bathroom looked clean but there was a very strong smell of urine in the bathroom. I tried spraying with Lysol but it didn’t dissipate. I was as not in the room much but if I had to spend more time in it I would have to have gotten another room. My last night in room 153 was almost unbearable because of the smell. I kept the bathroom door closed. Staff at the property was awesome

Blessed!!

My room #120 had a very bad smell had to be switched to another room #112 and that room smelled bad also just a lil better then the first room very disappointed and I had no cell service and no Internet. I've stayed here several times before and never had any of these issues I feel like I deserve a refund it at least half refunded back. Will not book this place again or recommended to anyone. Hampton inn Wake Forest nc

We were there only for a night as a mid point stop. It fuflilled our need for convenience, quietness, cleanliness & re-grouping for the next 10 hour drive.

Great place to stay, friendly staff