Holiday Inn Express & Suites Monroe, an IHG Hotel
Hotel in Jerusalem Township
Reasons to book
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Hotel in Monroe with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Holiday Inn Express & Suites Monroe, an IHG Hotel offers 83 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Holiday Inn Express & Suites Monroe, an IHG Hotel offers 83 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Jerusalem Township
Available Rooms
Room (Specialty)
1 Single
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room
1 Single
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible (Communications Accessible)
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
££££
Ratings and reviews
5.0 / 10.0
I really enjoyed our stay. Very clean. Love the contemporary style of the rooms will definitely be staying again at this location!!! Breakfast is amazing with many choices.
3.0 / 10.0
Very long wait for check-in. Had 3 groups waiting about 10 minutes for the clerk to show up.
Room was definitely not as pictured on the site. Someone needs to review the definition of suite because this was not one.
No plates, utensils, paper towels or wash liquid in the “suite” kitchen was odd. Definitely not conducive to anything other than popcorn in the microwave.
Housekeeping came and refreshed towels. Did not vacuum, make bed or leave additional toilet paper. Would have been better to have no service over the weekend stay then have the room invaded for literally 2 new towels.
Pool was down for maintenance. Fitness center was the standard.
Breakfast was the star of the stay. Really good selection of multiple kinds of eggs, meats, a potato option and more hot items. Nice selection of yogurt, oatmeal and pancakes. Also cinnamon rolls for some sweet.
2.0 / 10.0
Overall the experience at this holiday was fine. Of the two rooms that I reserved, one of the rooms was very nice and the other room was not. The not so good room, the curtains looked like they went through a windstorm. The toilet did not work and the shower drain was dripping.
5.0 / 10.0
Nice and quiet. Did smell cigarette smoke on occasion. Had all my favorite cable channels. Nice and friendly staff
5.0 / 10.0
Outstanding!!!!
Everyone was very and helpful!!!!
10.0 / 10.0
Breakfast & Brenda were great!!
6.0 / 10.0
This hotel looks nothing like the website. I know that isn’t unusual, but not even close. The pool was disgusting and run down. There was dirt and dust all over the floors, including dead bugs. The breakfast was only okay. The breakfast staff was the only positive part—she was very sweet!
I would not stay here again.
5.0 / 10.0
For me, its all about the bedding! And sleeping in your bed was like being wrapped in a cloud! I loved it! The rooms were amazing! Your housekeeping staff deserve a raise! The only thing we didnt like was the pool, it was cold and cloudy. Otherwise it was great
10.0 / 10.0
Checked in smoothly, room was ready & free breakfast was a bonus
8.0 / 10.0
We liked the Monroe IHG motel because of the great breakfast, the size of the room and bathroom, nice firm bed and general cleanliness. We liked the furnishings and the large counter in the bathroom. We really liked that the bathroom was big enough for two and had a big mirror with plenty of light. We would probably stay there again.
There were a couple downsides. When we arrived at 10 pm there was a strong smell of chlorine in the reception and breakfast areas. Thank goodness the smell didn't reach 3rd floor hallway or room. The chlorine smell was also gone when we went to breakfast the next morning.
The motel also had a couple problems with plumbing. I tried to use a bathroom on the first floor by the elevator and the previous person hadn't been able to flush the toilet. The handle wouldn't turn far enough to enable the flush. I took the top off the tank and was able to pull up on the chain and flush it. The tank, however, filled very slowly. In our room, the toilet tank also filled slowly and didn't fill at all if someone was taking a shower. Also, while the showerhead was nice and the bottom of the tub felt safe, the tub didn't drain fast enough -- there were 2-3 inches of water in the tub by the end of your shower.
10.0 / 10.0
Clean rooms
4.0 / 10.0
The room was clean and the bed were comfortable.
4.0 / 10.0
No towels in room. Had to wait 4 hours for towels.
Bathtub was broke. The room looked like it hadn’t been dusted in months. Hair in the bathtub
4.0 / 10.0
I wish that there were a section for housekeeping specifically. My family of 6 arrived around 10pm to check into the 3 bed king suite. The front desk woman gave us our keys to head on up and found an extremely trashed room. She offered us a smaller room but we were unable to fit in that room for the night, hence the reason I booked the 3 bed suite. She was the only worker in the building to my knowledge and promptly went up and spent over an hour cleaning the room so that we could have a clean room that evening. The ladies who worked that evening were amazing but extremely disappointed with how the beginning of our stay started. Breakfast was pretty good the next morning with many options to choose from. I am hoping that there will be some type of compensation back for the inconvenience but I guess we will see what happens.
3.0 / 10.0
Cons: Our room appeared as though someone had been called out while cleaning it and never returned to finish. The trash can was on the sink, there was a cleaning rag left there too. There was not a single bath towel, hand towel, or wash cloth in sight. We called down to ask for towels and such, and instead of bringing some up to our room, we had to go down to the front desk and get them. Then, there was a giant cobweb stringing probably 8 ft across the bedroom!
Pluses: it was spacious and comfortable. We were able to her three beds for the 5 of us which is super rare. I think if we hadn’t had the issues above, which I’m hoping aren’t common, it would’ve been perfect!
5.0 / 10.0
We had a great time - everyone at the hotel was very nice and courteous. Really appreciate how well lit the inside and outside was . Amazing breakfast and we made sure we complemented the staff. Nice pool experience each day. The town impressed us also, along with the large selection restaurants. We will be back. 😊
8.0 / 10.0
The light switches in our room were all sticky, the bathroom walls were dirty.
2.0 / 10.0
I b ooked a room thru expedia, when I arrived I was told the hotel was overbooked and I should not have been able to purchase the room online, expedia contacted the hotle and both are refusing to refund my money
10.0 / 10.0
Front desk was very helpful and pleasant.
10.0 / 10.0
The lady in the morning. Who set up the food. She was excellent. So nice. And made sure everything was fresh and stocked.
4.0 / 10.0
Slept horribly tried to get more pillows the first night no answer at front desk. Second night I did get pillows but didn't help children running back and forth all night of the hours above our room didn't get any rest will not stay again
10.0 / 10.0
Greta beds and pillowes
4.0 / 10.0
check in was easy and the first day was great, and then the elevator went out of service for the last 3 days of our stay - we were on the 3rd floor. The shower dripped all night as well, had to keep the bathroom door closed.
10.0 / 10.0
The ladies at the desk were pleasant and helpful !
10.0 / 10.0
A very pleasant experience, as usual with holiday inn express
5.0 / 10.0
Stayed in the suite that fit up to 8 people (we had 7). Lots of room, comfortable beds. The only bad thing i could say about the room is the very large stain on the carpeting next to the king bed. Needs a good shampooing. Breakfast was fantastic, great selection. Would definitely stay here again.
10.0 / 10.0
We love Red Lobster which is close. The pool was nice and the breakfast excellent. Felt safe to go outside to car even late at night. The syaff was very pleasant and friendly.
4.0 / 10.0
Mold in the shower caulking, bare bulbs as bedside lights, thin carpeting with no padding and an HVAC system that was extremely loud (woke us every time it came on). Lots of work trucks in the lot with guys hanging out smoking and drinking, we will not be patronizing HJ’s properties in the future. The breakfast provided was only positive thing, fresh hot quality food was provided.
6.0 / 10.0
We were given a room on the first floor, which I normally do not care for....and this lived up to it. The guests above seemed to be having races or a gymnastics class (12am & 5am). Sounded like they were going to come through the ceiling. It was hard for us to get some sleep. The room itself wasn't too bad. Majority of it looked clean, but when you come across a dirty towel left from a previous guest it doesn't leave you with a warm and fuzzy feeling. Also, one of the toilet paper rolls had a stain of some sort on it. Thankfully, there was another. The free breakfast was decent and the staff that we interacted with were very friendly so that's a plus. Overall a decent stay.
5.0 / 10.0
Weekend home to visit family. Hotel was extremely comfortable, stain on carpet was only eye sore / issue but we’re used to messes with our young boys. Hotel staff was very pleasant and friendly. The breakfast was amazing: keep it up! The breakfast staff ladies were super nice and complimentary of our young boys. Would definitely recommend this place for any type of stay.
2.0 / 10.0
CAUTION! (unauthorized transaction)
Help please, the below charge was made on my credit card with no receipt. (Card was held on file). I have logged disputed transaction with my bank. Could management please provide best email to communicate on this matter. thanks.
Holiday Inn Express Monroe Us
Transaction amount
-$82.05 (NZD)
Transaction date
Fri 28 Jul 2023
3.0 / 10.0
I stood at the desk waiting to be checked in for a good 20min. I didn’t get the room I requested which I understand but the people above me were super loud on the floor pounding around, the phone in my room didn’t work and the trim in the bathroom was falling off & the beds were uncomfortable. For $150 a night I was expecting to stay in a nicer hotel. The lobby smelled weird as well.
6.0 / 10.0
Adequate for an overnight stay. Nothing special but no complaints.
5.0 / 10.0
We was arriving late in the day around 2am called ahead of time, they accommodated our late check in. Front desk lady was friendly and quick with our check in. Room was clean and everything was up to par. When I go back in October I will definitely be staying there again.
5.0 / 10.0
Clean, decent hotel, as expected
2.0 / 10.0
This place charged me ahead of time and it’s in Michigan and I made a reservation for North Carolina and now I have to pay for North Carolina and Michigan. This is a total scam don’t use Expedia anymore.
8.0 / 10.0
Staff wasn’t able to get the room safe to work, other then that, bed was comfortable, amenities were great. Overall great experience.
10.0 / 10.0
My favorite hotel in all of Monroe. Great staff, convenient location and always affordable. Thank you guys for always making my stay AWESOME!
2.0 / 10.0
This is a very nice facility but the stff member that checked us in left a lot to be desired. I booked a room with 2 queen beds and prepaid for it as I was traveling with a friend. When we checked in, I asked if the room had 2 beds as requested and paid for in advance. She said yes and handed me the keys. When I got to the room, it had a single King bed and that would not work. I went back to the front desk and she told me that they overbooked double bed rooms and I had no choice. Since I prepaid for the room in advance, I said this was unacceptable. She said she could move to another room with a pullout bed but indicated she needed to talk with her manager to make any changes. She called her manager, started that call by saying I "was being beligerant about the room I was assigned". The manager initialy indicated to her to offer me a $50 refund. I told her that did not solve the problem but asked if I could purchase a second room and apply the $50 towards it. She said "no" but her manager heard the conversation and immediately told her to give me the second room and comp me fully for it. I was willing to pay for it, with the credti applied but the manager heard the front desk person treating us poorly and corrected the situation. The manager saved the evening despite the poor approach and customer treatment by the staff member.
6.0 / 10.0
The room was clean and wonderful to stay only problem they charged my card before we even check out and it said it only needed a card to hold the reservation I didn’t think it would charge it? Maybe be more clear on that.
FAQs
How much does this hotel cost compared to others in Jerusalem Township?
The average price for a rental in Jerusalem Township is £97 per night. This rental is £25 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites Monroe, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites Monroe, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites Monroe, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites Monroe, an IHG Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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