Apart - Hotel Casa Serena

Full-size fridge, microwave, oven, stovetop

9.4

Outstanding(72 Reviews)

Apartment hotel in Guatemala City

1 king bed

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

About this apartment hotel

Family-friendly Guatemala City aparthotel in Zona 10 with free valet parking
This aparthotel features an outdoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas and free valet parking are also provided. Other amenities include a complimentary children's club, a coffee shop/cafe, and 24-hour room service.
Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with cable channels, and guests can also appreciate conveniences like a dryer and a dining area.
Apart - Hotel Casa Serena offers 30 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Guatemala City aparthotel provides complimentary wired and wireless Internet access. 50-inch Smart televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Garden

Map of Guatemala City

Nearby attractions

Available Rooms

Junior Suite, 1 King Bed

1 King • 70 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Comfort Suite, 2 Bedrooms, Kitchen

1 King • 2 Double • 90 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

££££

Apart - Hotel Casa Serena

££££

9.4

Outstanding(72 Reviews)

Apartment hotel in Guatemala City

1 king bed

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

About this apartment hotel

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Garden

Map of Guatemala City

Nearby attractions

Available Rooms

Junior Suite, 1 King Bed

1 King • 70 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Comfort Suite, 2 Bedrooms, Kitchen

1 King • 2 Double • 90 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Reviews

9.4

Outstanding(72 Reviews)

10.0

Jul 2024

Property is great. Local to all dining/bar areas. Free Parking, large size bedrooms with their bathrooms.

10.0

Jun 2024

The best

2.0

Jun 2024

Terrible experience

10.0

May 2024

It is always a pleasure to stay at this hotel. It has everything you need. It is like a home away from Home. Staff is very friendly and genuinely care about your comfort and satisfaction.

8.0

Apr 2024

Great place!! Everything was fine, no regrets at all

10.0

Feb 2024

I had a fantastic stay. Had a whole beautiful spacious apartment with modern decor: living room, kitchen, bedroom, walk in closet, bathroom. Loved it! Staff is very friendly and helpful, thank you all!

10.0

Oct 2023

Romantic with great food and beautiful pool

10.0

Oct 2022

Very nice stay.

8.0

Sep 2022

I really enjoyed this modern property, and it the breakfast was great. The hot tub broke the morning before we got there and it wasn't fixed until after we left, so that was a bit of a bummer. We will stay here again.

8.0

Jul 2022

Careful with cleaning, and change of sheets/towels. Unfortunately, encountered lots of human/ pet Hairs in bathtub and restroom and I’ve got very dirty bed sheets. Not enough pillows and water bottles. Overall, great as always.

10.0

Jun 2021

I am so glad this place is getting the reviews and the place it deserves. It definitely is a hidden gem in the City of GUA. Now I'm sad I can't book every time I go since they are booked out often. I travel with my Service Dog, and there has never been a place that lets me book fast and efficiently without "begging" to allow my dog. Price is unbeatable due to the amenities, parking on-site, free breakfast, spacious rooms/apartments, and the best of all it is super close to pretty much EVERYTHING! Guys are attentive, cautious, and very outgoing. btw, they have a tiny elevator to those upper-level rooms they take you to your room and help, but don't expect they will carry luggage for you. I mean, it is NOT A LUXURY hotel. BOOK! I truly recommend this gem!

2.5

May 2021

El personal es bien atentó y muy amable. Nos proveyeron transportación desde y hacia el aeropuerto. Nuestra estadía fue excelente. Un lugar tranquilo y seguro. El desayuno es riquísimo. La habitación es muy cómoda. Dormimos muy bien. Hay restaurantes a pasos del hotel. ¡Me quedaría de nuevo ahí!

5.0

Apr 2021

Fantastic little hotel, friendly staff and delicious breakfast. even has a small play area for kids! Definitely recommend!

10.0

Mar 2021

Highly recommend this location... Great customer service, defiantly will be staying here often.

5.0

Mar 2021

Highly recommend this location... Great customer service, defiantly will be staying here often.

8.0

Feb 2020

Great location and great value. On Friday night I heard music from the surroundings since the hotel is close to local clubs, however, the windows worked good enough to mitigate most of the noise.

10.0

Jan 2020

This hotel its so beautifully maintained. The staff is amazing, and the location is super safe, you can walk to the mall, plaza, restaurants. The pool is beautiful, the breakfast was really good. I am very happy with my stay here. I loved it.

8.0

Nov 2019

I loved the hotel, personal attention, clean, big rooms. But, gym is very small, no lifts.

10.0

Aug 2019

Spacious rooms, attractive lobby and breakfast area. Safe and secure. Free airport shuttle.

4.0

Aug 2019

we have stayed here before. We like how spacious the apartments are. We also like the complimentary breakfast, pool, playground and ping pong table. Only downside is that it can get a little noisy on the weekends with the businesses around.

2.5

Jul 2019

we stay here for one night and the hotel is good. We might come back again.

5.0

Jul 2019

we stay here for one night and the hotel is good. We might come back again.

5.0

Jul 2019

Hotel was beautifully decorated, clean and the location was great. Staff was friendly and attentive. Breakfast was delicious. Will definitely book again.

5.0

Jul 2019

Hotel was beautifully decorated, clean and the location was great. Staff was friendly and attentive. Breakfast was delicious. Will definitely book again.

1.5

Jun 2019

LOVED MY ROOM, HOWEVER I NEVER SAW ANYONE ELSE STAYING AT THE HOTEL. I FELT LIKE I WAS THE ONLY PERSON THERE. VERY STRANGE. ALSO, ONE OF THE REASONS I BOOKED THIS PLACE WAS BECAUSE IN THE DESCRIPTION, IT SAYS THERE WAS A BAR AND THERE WAS NO BAR

4.0

May 2019

It was great. Plenty of space for a family of 4.

5.0

Apr 2019

Everything was stunning and clean and beautiful! The pictures doesn’t do it any justice. The internet needs a little work...

5.0

Aug 2018

Very good hotel, in a quiet area of Guatemala City. The hotel room was actually a 2-bedroom + living room apartment full of space and with large and very comfortable beds. Very nice staff and common shared areas (pool, garden, breakfast room, etc) very well maintained.

4.0

Aug 2017

We have stayed here multiple times now. We love that we get a whole spacious apartment, especially since we have two small kids. They enjoy the playground as well as the pool. Staff is very attentive and always help us with anything we need. Located in a safe area.

5.0

Mar 2017

Quiet and clean, this hotel quickly feels like home, with spacious suites and comfy beds. Great breakfast.

5.0

Mar 2017

Quiet and clean, this hotel quickly feels like home, with spacious suites and comfy beds. Great breakfast.

5.0

Jan 2017

We stayed at Casa Serena as a family while looking for a house to rent. Our family has traveled all over the world and having a 3 year old son. There is not another hotel that is even close in terms of being a safe/fun place for kids. Apart from that we have a 94 pound golden retriever. I tried close to 100 hotels none of them would accept a dog over 20 lbs..even resorted to trying pet hotels which would have separated her from her for a week or so breaking all of our hearts. They too would not accept large dogs. So we found Casa Serena and they welcomed our dog and us in with open arms. The staff and people of Guatemala are by far the friendliest we have encountered in all our travels. The rooms are enormous and well set up. I would recommend Casa Serena as one of the finest hotels I have ever stayed in particularly for those with kids. They treat you like family.

5.0

Jan 2017

5.0

Jun 2016

Let me check in very early. Enormous room. Great service.

4.0

Aug 2015

The front desk person, Romeo, went far above and beyond the call of duty to help us with an unforeseen medical condition, including calling his own child's pediatrician. He and my husband are now friends!

2.0

Aug 2015

The front desk person, Romeo, went far above and beyond the call of duty to help us with an unforeseen medical condition, including calling his own childs pediatrician. He and my husband are now friends!

4.0

Aug 2015

Reserved 2 bedroom apartment with 3 king size beds. Checking in they told us they were unaware that we were travelling with young children. When reserving on Hotels.com I entered the kids' ages. They had 2 one-bedroom apartments across the hallway from each other. So we ended up all in a one-bedroom apartment with one kind size bed. The bedroom had A/C, but the living room did not. They could not give us a discount on the first night because it was done through Hotels.com, but they could give us a discount for the additional nights. They were able to switch us to a two-bedroom apartment the next day. It had a king size bed in one bedroom and a queen and a full size beds in the 2nd bedroom, not the advertised 3 king sized beds. It had A/C in the bedroom with the king size bed, but not in second bedroom or living area. We paid the originally quoted price. The pool and playground were nice. Breakfast was very good and had a couple of different offerings everyday along with other options offered every day. There was a person that cooked eggs to order. They had pancakes or waffles also, although it was not obvious unless you asked. Weekend nights were loud until about 1AM. There’s a bar/restaurant across the street. The 2nd apartment we got had insulated windows, which muffled the sound some, but the 1st one had thin windows. The parking was tight, but we were always able to get a spot. Despite the issue we had with our setup the 1st night, we enjoyed our stay at this hotel.

5.0

Jun 2015

The hotel was great. I had problems with my reservation and they solved the issue really fast. Rooms are very clean and the neighborhood is very secure.

FAQs

How much does this apartment hotel cost compared to others in Guatemala City?

The average price for a rental in Guatemala City is £60 per night. This rental is £44 above the average.

Is parking included with this apartment hotel?

Yes, parking is listed as an amenity at Apart - Hotel Casa Serena. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

Yes, a swimming pool is available for use at Apart - Hotel Casa Serena. Enjoy the water!

Is Apart - Hotel Casa Serena pet friendly?

Yes! This apartment hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Apart - Hotel Casa Serena?

We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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Apart - Hotel Casa Serena

Apartment hotel in Guatemala City

Reasons to book

About this apartment hotel

Amenities

Map of Guatemala City

Nearby attractions

Available Rooms

Junior Suite, 1 King Bed

Comfort Suite, 2 Bedrooms, Kitchen

Apart - Hotel Casa Serena

Apartment hotel in Guatemala City

Reasons to book

About this apartment hotel

Amenities

Map of Guatemala City

Nearby attractions

Available Rooms

Junior Suite, 1 King Bed

Comfort Suite, 2 Bedrooms, Kitchen

Reviews

FAQs

How much does this apartment hotel cost compared to others in Guatemala City?

Is parking included with this apartment hotel?

Is there a pool at this apartment hotel?

Is Apart - Hotel Casa Serena pet friendly?

What amenities are available at Apart - Hotel Casa Serena?

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