Hampton Inn & Suites West Des Moines/SW Mall Area
4.5
Excellent(780 Reviews)Hotel in West Des Moines, IA
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free breakfast, a quick walk to Jordan Creek Town Center
This hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area.
Hampton Inn & Suites West Des Moines/SW Mall Area offers 102 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
This hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area.
Hampton Inn & Suites West Des Moines/SW Mall Area offers 102 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This West Des Moines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Map of West Des Moines, IA
Available Rooms
King, Studio, Kitchenette
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 King Bed, Accessible (Roll In Shower)
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
King, Studio, Accessible
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
King, Refrigerator & Microwave
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
King, Accessible, Bathtub
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
4.5
Excellent(780 Reviews)4.5
The check-in person was rude, unhelpful and the worst I have experienced. My wife talked to another guest who was having troubles with his room key and needed assistance from the front desk that also complained about this individual.
I travel through Des Moines a few times a year and have used this Hotel in the past. Never again.
4.5
Room was spacious, shower and bed were good. Weird noise coming from the air duct, and front desk staff were not too friendly. Breakfast was lacking, and coffee service was not maintained... pity, as it could be an awesome hotel.
4.5
Nice part of town. Lots of shopping and restaurants nearby. Our room was very big and very nice.
4.5
Thermostat didnt have option to run the fan on constant. No air movement in the room
4.5
Great property and we were glad to extend our stay. Your staff …excellent! Breakfast nice
Have already recommended to friends.
4.5
Clean room, the pool/hot tub are is nice! In a great area near Jordan Creek mall!
4.5
The hotel check-in staff were wonderful and very welcoming. We enjoyed the pool area and the free breakfast. We had issues with noices above us until after midnight due to an unregistered pet in someone's room. This was unfortunate. I addressed the issue with the desk, and they said they'd look into it. They told me to call back if the problem continued. I called twice after the noice persisted, and no one answered the front desk phone. This was dissappointing.
4.5
Hotel is clean. Staff is friendly. Location is perfect for our purposes!
4.5
The check in was great. The pool was great and the room was very clean and comfortable.
4.5
Enjoyed my stay. Very nice room and safe location.
4.5
Breakfast was subpar on amenities
4.5
Hotel was very clean, beds were extremely comfortable and hotel was quiet. Breakfast was perfect, with many options available and was extremely happy that the management opened it up to us a few minutes early as we were in town for a softball tournament and our girls had to leave by 6:30 in the morning.
The pool, spa and outdoor patio was nice as well.
The only thing I would suggest would be to have larger waste baskets in the rooms and add water bottle filling stations.
4.5
I was surprised at the condition of my room. The wall paper was actually coming off the wall in several places. The mattress was horrible. It seamed to fall in on the center of the mattress which made it impossible to sleep. I was not able to turn the air conditionee off and it stayed extremely cold in our room. I attempted many times to hit the arrow on the unit that normally allows you to make it warmer. I was told the next morning that there was an actual thermostat but homely I never saw one. I was so disappointed with my stay.
4.5
Dry good to short, breakfast and coffe were great.
4.5
Great clean hotel
4.5
Room was prepaid but upon arrival was total unavailable. Was told third party booking were normally overbooked so if you want a certain type you need to book direct. With property . We just wanted two queen beds for three adults, after twenty minutes of discussion we got two doubles.
4.5
Great location. Conveniently located near Walmart, Applebees and shopping center.
4.5
Large clean room and close to nice restaurants
4.5
Needed a room for 2, with pool and breakfast and Hampton and Hilton always treat us right.
4.5
The hotel was conveniently located with ample parking. The employees we interacted with were pleasant and efficient. The pool, hot tub and pool deck were clean and well maintained. Our room was well appointed and very clean. The breakfast was decent and the breakfast area was spacious and clean.
So why the lower score? That’s because the thermostats in the room were set at 68 and could NOT be adjusted. So at night, you with froze with it on or woke up in a sweat when it was off. Maybe it would have been tolerable if the vents were along the baseboards, but this was a typical hotel air system…in the wall under the window with a wall thermostat for control. So the air blew right over the beds. We spoke with the front desk staff who said they had received “tons” of complaints but can’t do anything to correct it. For $250/night (including taxes), I expect to be able to control the temp in my room!
Other than waking up every few hours to turn the air on or off, the hotel was perfect!
4.5
Staff was friendly. There was damage in the shower
4.5
Great for staying nearby to the mall and lots of restaurants nearby we will def be back
4.5
Friendly staff clean stay and parking lot was clean and well lit.
4.5
Nice
4.5
Check in was quick and easy, room was clean and modern, good variety for breakfast. Convienent location
4.5
Quick check in. Good breakfast.
4.5
Nice place to stay.
4.5
We are travel with our twin 1 yr olds. We requested two cribs, we received 2 pack and plays. We didn’t mind the pack and plays, just one was broken and didn’t fully open. They didn’t have sheets for them for us to use. The room was large, but dirty. The ceiling was falling down from looks like a water leak in 2 spots. 1 spot being over the end of the bed and the other in the living room area. When you walked into the room, it smelled of urine. The floor on the right side of the bed was wet in 3 different spots, pretty gross. There was sticky residue on the floor and hair in the shower. Pretty disappointed.
4.5
Staff were nice and room was comfortable and clean.
4.5
Everything about our stay was great! It was the best hotel I’ve stayed at in a long time.
Quiet, great rooms, friendly staff, easy check in, amazing breakfast options.
4.5
One night stay. Slept well. Great breakfast.
4.5
Great room and pool. Breakfast was sub par
4.5
People were super friendly. The room, the water didn’t get very hot for showers, and sink faucet has buildup. Beds weren’t terrible but the pillows made me wake and my husband with neck pain and we are feeling it bad enough still at the end of the day we are making chiropractor appointments tomorrow.
4.5
The room, pool area, and hotel were quite clean. The beds were comfortable and the room was quiet. Breakfast offerings were as one would expect.
The only negative of this stay was the breakfast area. The food was fine, but the dining area seemed understaffed. The tables weren’t cleaned, the cutlery wasn’t being restocked, and the trash cans were full. Only one gentleman was working and he couldn’t keep up with demands.
Overall, safe and clean property in an excellent location. I’d certainly stay here again.
4.5
Perfect for a night or two; clean, safe, friendly with nice amenities
4.5
Enjoy our stay. The room was clean, comfortable, and spacious, but the breakfast was horrible. The eggs were burnt and soggy. They burned the eggs and then added water to dried burnt eggs. The potatoes were dry as well. Other than that we were pleased with our stay.
4.5
Very clean, easily accessible and close to all the fun restaurants & shopping!
4.5
Good place overall. Rooms in need of repairs to bath shelves, nightstand drawer’s and outlets.
4.5
Nice and clean hotel
4.5
Friendly staff
FAQs
How much does this hotel cost compared to others in West Des Moines?
The average price for a rental in West Des Moines is £117 per night. This rental is £35 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hampton Inn & Suites West Des Moines/SW Mall Area. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hampton Inn & Suites West Des Moines/SW Mall Area. Enjoy the water!
Is Hampton Inn & Suites West Des Moines/SW Mall Area pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hampton Inn & Suites West Des Moines/SW Mall Area?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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