Hanoi Emerald Waters Hotel & Spa

Suite, Balcony | Minibar, in-room safe, individually decorated, desk

Free toiletries, hair dryer, bathrobes, towels

Minibar, in-room safe, individually decorated, desk

9.4

Outstanding(899 Reviews)

Hotel in Hanoi

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury Hanoi hotel in Old Quarter with a full-service spa
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and massage/treatment rooms.
Hanoi Emerald Waters Hotel & Spa offers 50 accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. Each accommodation is individually decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Fireplace

Laundry

Hot tub or spa

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

2.2 mi

Vietnam Museum of Ethnology

5.9 mi

My Dinh National Stadium

9.4 mi

Hanoi Old Quarter

0.6 mi

Available Rooms

Family Quadruple Room

1 Double • 2 Single • 645 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Deluxe Double Room

1 Double • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Family Room

1 Double • 1 Single • 441 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Honeymoon Suite, City View

1 King • 376 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Twin Room

2 Single • 301 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

££££

Hanoi Emerald Waters Hotel & Spa

££££

9.4

Outstanding(899 Reviews)

Hotel in Hanoi

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Fireplace

Laundry

Hot tub or spa

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

2.2 mi

Vietnam Museum of Ethnology

5.9 mi

My Dinh National Stadium

9.4 mi

Hanoi Old Quarter

0.6 mi

Available Rooms

Family Quadruple Room

1 Double • 2 Single • 645 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Deluxe Double Room

1 Double • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Family Room

1 Double • 1 Single • 441 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Honeymoon Suite, City View

1 King • 376 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Twin Room

2 Single • 301 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

9.4

Outstanding(899 Reviews)

10.0

Sep 2024

Zoey, the Manager, was so so nice which made a world of difference when checking in. Convenient location and great French restaurant, Colette Wine Bar, across the street.

10.0

May 2024

all staff are very hospitable

10.0

Apr 2024

The staff were great, professional, and friendly. The room was spacious and clean. Breakfast was a mixed of Asian and western food. This hotel is in the Old Quarter and there are so many restaurants close by. We walked to the lake, train street, and restaurants. One of the staff named Zoey helped us booked tours too. We highly recommend this hotel. We enjoyed our stay.

10.0

Apr 2024

Friendly staffs

10.0

Feb 2024

staff so professional and welcoming. everything was clear. breakfast spread is good. area very convenient to walk. room is clean as well

5.0

Feb 2024

The staff was wonderful- friendly and helpful. My room was spacious and had a wonderful chaise lounge that I enjoyed using instead of the bed in the morning/evening. The location was perfect- just minutes from Hoan Kiem Lake and easily walkable to other attractions. The only negative was that there was no window to outside, so the room was extremely dark when no lights were on. Overall, though, it was a wonderful stay and I wish I had more time in Hanoi.

4.0

Dec 2023

the junior twin room is spacious and comfy and quiet at the back of the hotel. the family room has a balcony and comfy king bed but bathroom much much smaller than junior twin room, feel cramped. plus quite noisy by the elevator luckily has a sound proofed door which helps a little. rooms need new wallpapers and paint. drains in shower drain extremely slow. hot water supply is sufficient. enough choices for breakfast. walking distance to the famous lake and surrounding attractions. all staffs work very hard and efficient, very helpful, pleasant and caring. Zoe and Kim offered better price for our extended stay and airport transfer. Zoe assisted us to reserve dinning table. thank you for your hospitality and we enjoyed so much of our stay. would like to come back.

10.0

Nov 2023

The staff went above and beyond to help you. The hotel was walking distance to all the major attractions. The breakfast was great as well as the in house tour operator which I booked all my tours with.

10.0

Oct 2023

Good

10.0

Aug 2023

Lovely hotel and amazing staff.

5.0

Jul 2023

The hotel staff were very friendly and made us feel warm and welcome. They are very happy to provide travel shopping and food advice. The breakfast is rich in variety and great value for money.

10.0

May 2023

Had the best stay, room was excellent, balcony was massive, breakfast was excellent, staff were so helpful especially the 2 ladies at the reception, they were so happy & friendly, will definitely be back, thank you so much for making Hanoi perfect

6.0

Apr 2023

Room need a refresher. Looks dated. Wifi connection in room 401 was bad. Breakfast was not worth the time and calories.

5.0

Apr 2023

Impeccable service by all staff, special thanks to front desk Bonie and Zoey for making this a memorable stay. Good breakfast spread with Real fruit juice (not packaged) and again their wait staff was efficient in all services. Room was spacious and beds were comfy, many international channels on TV, bathroom was clean and provided clean towels. Every attraction / night market / eateries were within walking distance. We spent 4 nights here. Highly recommended to stay!

4.0

Mar 2023

Very friendly and helpful staff, especially Ms Zoey who gave us many good suggestions. One thing that really need improvement, room soundproofing. Overall good stay 😊 Location is very strategic, away from the busy street.

10.0

Feb 2023

The staff here at this hotel are so welcoming and friendly! It was my husband’s birthday when we checked in and they surprised him with a special birthday cake. The room was spacious and comfortable. The hotel location was very convenient to the night market and other local delicious restaurants. Breakfast was included and consisted of fresh fruit, cereal, omelette station, local Vietnamese dishes, pastries, pho, and fresh juice, coffee, and tea. We highly recommend this hotel!

5.0

Feb 2023

We appreciated kind welcome. They upgraded our room. Room was large and comfortable.

10.0

Dec 2022

Wonderful location and staff 😊

10.0

Oct 2022

Wonderful staff attentive to details & dedicated to customer service; great location in middle of “Old downtown”. Strongly recommend this hotel for location, staff professionalism & service!

10.0

Sep 2022

Hanoi emerald waters hotel is an lovely boutique hotel. Room is clean with a good air conditioner. Bed in room is comfortable. I had good night sleep. Good breakfast buffet and made to order Pho noodle soup is delicious. Staffs in hotel is very helpful and courteous. I would recommend this hotel if you want to stay in Hanoi.

6.0

Jul 2022

It’s rated 4,5 and it’s clearly at the most a 3,5. I don’t know how in Vietnam most of the cheap hotels are overrated. The room is only clean where your eyes can reach. The rest is very unclean

10.0

May 2022

You could travel the rest of your life and not find more friendly, and helpful staff - all who are ready to go the extra mile for you. The location is in the heart of all the activity of the Old Hanoi Quarter. An easy walk to cafes, restaurants and shopping. Comfortable beds, a very pleasant breakfast experience. On my next trip, I won't even consider staying anywhere else.

4.0

May 2022

Staff very kind and smiling. Rooms a bit old. They appear in the pictures in a better shape then they are in real. But OK so far. My room had a blind window with no sunlight entering the room. But for one night was ok.

5.0

May 2022

The room was so comfortable, great A/C, minimal noise, that we had a great nights sleep. The location ia great and the hotel staff was very friendly. The breakfast is not spectacular but it good enough for a long stay.

2.5

May 2022

8.0

May 2022

Very accessible to nearby attractions. the hotel is clean, however the shower head can be improved.

2.0

Mar 2020

Great little hotel , Can't say enough about the staff at this hotel . They made are say enjoyable . We will stay there again the next time we are in Hanoi Breakfast was good , rooms were a little out and outdated but very clean and comfortable. I recommend the rooms with a balcony. They add a lot more room and nice place to sit and take in the city below .

4.0

Mar 2020

5.0

Mar 2020

We’re staying twice at this hotel it was such a welcoming place. The staff are sincere in their desire to help and welcoming their guests. Reception manager Jasmine is a doll. Anything for a smile from her.

2.5

Mar 2020

5.0

Mar 2020

Clean, good location, staff was super friendly and helpful, good breakfast. Great for a couple of nights.

2.0

Feb 2020

Our stay was okay however the water in our bathroom had a weird smell. Room 601. It was very difficult to use it to clean your face or even gargle with it. We were force to buy mineral water just to able to do our normal stuff.

3.0

Feb 2020

The staff was gracious and very accommodating. We enjoyed the variety of the daily morning breakfast. Our dinner at the Hotel Restaurant (Salmon Run) was excellent. Lastly our rooms were very nice, comfortable and clean. Thank you

2.5

Feb 2020

4.0

Feb 2020

good location, kind staff, not bad room condition, but quite expensive for the room.

3.0

Feb 2020

Great location and breakfast. The people were so nice!

4.0

Feb 2020

Rooms are large with plenty of lighting. Bathrooms have are roomy with good running hot water

5.0

Feb 2020

The staff members are really helpful, nice and enthusiastic. The location is very good that it easily accessible to other places like the theatre, restaurants and the lake. I should praise the male staff who helped us carry our luggage up and down some steps in the front door of the hotel. He also helped us talk to a grab driver who almost refused to drive us with our box of souvenirs. Thank you very much!

5.0

Jan 2020

The staff was very helpful in helping us navigate the city streets. The beds were decorated with beautiful flowers and towel art. On the down side, the street noise is noticed in the rooms. Ear plugs are provided.

5.0

Jan 2020

The staff was very friendly and accommodating. The location is conveniently located in the old quarters so it was very to walk around to explore.

FAQs

How much does this hotel cost compared to others in Hanoi?

The average price for a rental in Hanoi is £31 per night. This rental is £48 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hanoi Emerald Waters Hotel & Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hanoi Emerald Waters Hotel & Spa. Enjoy the water!

Is Hanoi Emerald Waters Hotel & Spa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hanoi Emerald Waters Hotel & Spa?

We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, fireplace, and laundry.

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Outstanding(925 Reviews)

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Hanoi Emerald Waters Hotel & Spa

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

Family Quadruple Room

Deluxe Double Room

Deluxe Family Room

Honeymoon Suite, City View

Junior Twin Room

Hanoi Emerald Waters Hotel & Spa

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

Family Quadruple Room

Deluxe Double Room

Deluxe Family Room

Honeymoon Suite, City View

Junior Twin Room

Reviews

FAQs

How much does this hotel cost compared to others in Hanoi?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hanoi Emerald Waters Hotel & Spa pet friendly?

What amenities are available at Hanoi Emerald Waters Hotel & Spa?

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