Clean comfortable rooms. Friendly staff. Very good breakfast

I paid $1,200 for two nights and expected much better: 1) The sofa bed smelled like cat urine (or human urine maybe) and we had to ask for it to be changed, after using it for the first night (because we checked in very late). Disgusting! 2) During the first day, I left a couple of footprints from my dirty shoes in the bathroom. Room service came after that but didn't mop the bathroom floor, they only changed the towels! Seriously? The front desk told me I have to state I want a daily "full clean" instead of a "refresh clean". This is dishonesty at it's finest - how am I supposed to know this option exists if nobody explained this option to me at time of check-in? I can handle most things, but not dishonesty. Residence Inn, do better.

Great spot, big clean rooms, breakfast was solid and located right next to highway and the airport.

Great hotel will definitely stay here when in the Santa Barbara area.

I liked having the kitchen and sitting area.

Quiet, despite Santa Barbara Airport being across the street. Rooms are comfortable and maintained well. The cost of pet stays are more than other hotels I’ve stayed. Breakfasts are fairly good.

Had a good experience. Room is okay enough for us and our pet. Love it has a designated area for dogs to potty

Nice place. Pillows were stale and had to be replaced.

My son and I had a wonderful visit at UCSB. It was perfect for us.

Very large room. Nice outdoor areas. Great breakfast included.

The daily included breakfast is a MUST for me. Makes the day begin perfectly and without an added expense to dine out. Done well and excellent assortment of choices.

Great location in proximity to enjoyable areas.

Friendly staff, nice and clean hotel with good hot breakfast.

Noisy noise no view View of roof Got woken up at 4am

Ability to check in early was extra nice

Very nice rooms 15min away from the santa barbara tourist sites. Looks like its located in a industrial area only down fall.

The location and staff exceeded my expectations.

Not much around the hotel and nothing within walking distance for dining or shopping. No restaurant in the hotel. The breakfast was OK - I loved the blueberry muffins and the oatmeal was good. I never had the eggs or meat, but my friend did. The croissant egg and ham sandwich was awful. We had to wait almost 2 hrs after check-in to get into our room. There was no Do Not Disturb sign to put on the door but I did respond that we didn’t want housekeeping to come to our room. We were very surprised the first morning when we returned to our room after breakfast and a housekeeper was in our room where I had left my purse and everything out in the open. Nothing was taken but we felt violated. The red light blinked on the phones for over 24 hours even after we called about it 3 times. It was supposed to be a message to inform us that they were going to clean the carpet. The rooms were clean and the kitchen supplies were good. We had a 2 bedroom 2 bath suite with kitchen for $499 a night for 3 days. Glad that Expedia paid for the room because of the cancellation of the timeshare unit we had reservations for, because I would never have paid $500 a night for this hotel. The pool area and outdoor games were nice but the location and lack of a restaurant made this a 3 star hotel for me. Having to wait until almost 6pm to check in was also not appreciated.

Roomy, spotless clean, and superbly friendly service. I am looking forward to staying here again.

Nice place away from home loved it.

Friendly staff, beautiful building. Rooms are specious and clean.

Great place! Will stay again!

Room was nice.

This hotel was very nice it had just been remodeled the staff was very nice and it was close to all the stores on State street.

Kids enjoyed the golf and heated pool

I could not satisfy one thing. I stayed #151, facility is excellent, clean and wide enough. However a vibration of smart phone propagae to my room from a room of 2nd floor. I had to wake up at early morning everyday, such as 5:30am.

Wonderful check in and great amenities. Loved the evening hot tub and fire pit. Stayed in a lot of places around UCSB and this was one of the nicest

Sofa bed mattress was badly worn out

We stayed here for the kitchen, suite and two bedrooms for our family. We enjoyed our stay overall but for what we paid, I was EXTREMELY disappointed that room service did not clean our room. If we didn’t want room service we would have followed the hotel instructions and left the sign out on our door. We purposefully did not put our aign out so that our room wouls be cleaned and serviced while we were out for the day but nope our room did not get cleaned. Frustrated with this because when we travel, as a mom, this is something I really look forward to. When I called the front desk they told me house keeping had left for the day and they could try and figure something out if we left the room for a while. This did not work for our family. The ping pong table was also warped and paddles were broken. Other than that we did enjoy our stay!

Set out sign for house keeping to come and they never did! Dishwasher upper rack broken and they didn’t leave soap. Air system was an issue if you turned it off it was so hot if you turned on air it would get cold! People above us were so noisy! It was a total bummer as it was New Year’s eve weekend and from the air system I got so sick I had to cancel our NYE dinner and our anniversary plans! I booked another night hoping I would feel better! I am in bed and my husband is out by himself! Awful way to start the New Year! Haven’t talked to the manager yet as I am hacking up a lung!

Nice clean rooms. Free coffee, hot chocolate and lemonade in the lobby. Ping pong chess and a nice outdoor fireplace. Free breakfast

This was our second stay at this hotel this year. Front desk service was prompt, and friendly. Room was a good size, clean and well-appointed. The only complaint I had was that the bathroom sink drain holes were dirty and moldy-looking. Otherwise, our stay was perfect.