The Hotel Chester

The Tree House | Private kitchen | Mini-fridge, microwave, stovetop, electric kettle

Standard Studio | Select Comfort beds, minibar, iron/ironing board, free WiFi

Ralph | Living area | 32-inch Smart TV with digital channels, TV

Flamingo | Bathroom | Designer toiletries, hair dryer, towels, soap

The Tree House | Bathroom | Designer toiletries, hair dryer, towels, soap

9.6 / 10.0

Outstanding(190 Ratings)

Hotel in Chester

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Internet / Wifi and more

About this hotel

Luxury hotel in Chester with a 24-hour front desk
Along with concierge services, this smoke-free hotel has a 24-hour front desk and express check-out. WiFi in public areas is free. Other amenities include a lobby fireplace.
The Hotel Chester offers 16 accommodations with minibars and designer toiletries. Beds feature Select Comfort mattresses. Accommodations at this 5-star hotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and portable fans. A nightly turndown service is provided and housekeeping is offered daily.

Amenities

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Map of Chester

Nearby attractions

The Liverpool Waterfront UK

25 mi

Available Rooms

1762

2 King • 387 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

The Tree House

2 King • 1 Sofa • 624 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Knightsbridge

1 King • 236 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ralph

1 King • 430 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Emerald

1 King • 236 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

££££

The Hotel Chester

££££

9.6 / 10.0

Outstanding(190 Ratings)

Hotel in Chester

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Internet / Wifi and more

About this hotel

Amenities

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Map of Chester

Nearby attractions

The Liverpool Waterfront UK

25 mi

Available Rooms

1762

2 King • 387 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

The Tree House

2 King • 1 Sofa • 624 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Knightsbridge

1 King • 236 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ralph

1 King • 430 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Emerald

1 King • 236 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

9.6 / 10.0

Outstanding(190 Ratings)

5.0 / 10.0

Oct 2024

What a fantastic place to stay! They staff are so loving and caring and made our wedding stay the best it possibly could be! They were so accompanying for me and my wife, kept us informed before and during our entire stay as well!

5.0 / 10.0

Oct 2024

The receptionist was very friendly and helpful. Given a free upgrade to the spa room which was a nice treat, the room had high-quality furnishings and the spa shower was fun, could do with some instructions on how to use. A little noisy outside in the evening due to location but quiet enough at night. Overall an enjoyable experience

5.0 / 10.0

Sep 2024

Stayed in Polo room. Absolutely gorgeously done out. Perfect location. Nice amenities with little complimentary snacks. Loved the sweetie jar! Room was at top of building and it was a hot day. Sadly tho no air con so had a noisy seperate air con unit in room that needed to put on as too hot without. On a less warm day you wouldn’t need air con. Would definitely recommend and stay again!

5.0 / 10.0

Sep 2024

Lovely stay in the tree house, amazing living area with huge chill out sofa and tv, lovely rooms and huge copper bath in one of the bathrooms. We will be returning

4.0 / 10.0

Aug 2024

I only gave 4 star, not 5, due to the area around the hotel. Once you are inside it is lovely, but outside being next to car park entrance and a shopping mall, it looks pretty run down. Chester is fantastic for Roman history and well worth a visit. I would say to the hotel owners keep your eye on the ball and don't let things slip.

10.0 / 10.0

Aug 2024

Great location with parking next door in the shopping centre for £10 for 24 hours. Check in was quick and friendly. We stayed in the Ralph and it was very spacious and clean. The bathroom is very small so you had to close the door behind you to move around. No issue for us as 2 able bodied adults. Bed was comfortable and room was very warm but air con unit and fan provides so not an issue. Location is spot on for the town centre.

10.0 / 10.0

Aug 2024

Central location, well presented and spotlessly clean. Chloe on reception was a credit to the organisation, she made us feel welcomed and we would definitely return.

5.0 / 10.0

Aug 2024

Great little boutique aparthotel. Friendly staff clean spacious rooms. Great location right in heart of Chester & next to Grosvenor shopping centre car park.

10.0 / 10.0

Aug 2024

The room was spacious and clean. Parking is literally next door. You are next to some key Roman ruins: angle gate, coliseum foundations and Roman garden. Take the tour with the actor dressed in Roman garb.

5.0 / 10.0

Aug 2024

Love, love, love this hotel. Was our second time staying here, both times in the Secret Garden room. Very spacious, comfortable bed, quiet room, fab separate living area. Kitchenette is a real bonus. Fab fire in the bedroom too. Will certainly stay here again and maybe try a different room next time 🙂

2.0 / 10.0

Aug 2024

We stayed in the flamingo room and i was disappointed with the kitchenette area it needed a good freshing up there is all marks on the walls. The bed wasn't made very well the sheets should be nice and crisp and made to look like a luxary hotel for the amount of money we paid. When i booked online it asks what the occasion is and i put birthday because it was my 50th but there was no sign of any nice gesture like there normally is so i don't know why it asks what the occasion is for when you book It was abit of a let down... it tells you that you have pay for the smallest tub of pringles and chocolate bar when this should would have been nice to be in with the price of the room which is quite expensive with no water bottle or anything plus the milk was off.

5.0 / 10.0

Aug 2024

Extremely comfortable aparthotel with spacious suites and easy access to Chester City Centre

10.0 / 10.0

Aug 2024

Wonderful little hotel. Our family of four stayed in the Zoo room for one night and found it comfortable and well-priced, with unique decor that made it stand out from bland chain hotels. Friendly staff.

4.0 / 10.0

Jul 2024

Great location for the City and walk along the walls. Liked having area to let dog out but the shared area looked a bit “work in progress” Very comfortable beds, spotlessly clean and handy kitchenette. Good communication from hotel.

10.0 / 10.0

Jul 2024

Excellent hotel and great staff

5.0 / 10.0

Jul 2024

Great hotel in the city centre the room was fantastic, modern and clean, All the staff were fab.

10.0 / 10.0

Jul 2024

Great location, stayed in a suite which had everything we needed

5.0 / 10.0

Jul 2024

This place is AMAZING! Spotlessly clean, comfortable and everything you need. Staff are brilliant and great value for money!

5.0 / 10.0

Jun 2024

On arrival I was upgraded to the spa room which had a steam room, it was fabulous The room was very clean and spacious. The staff very friendly and welcoming. I would highly recommended this hotel

3.0 / 10.0

May 2024

I booked for a night away to celebrate getting a new job, so decided to book a slightly better room than would usually choose, however I was left really disappointed. The bed was lumpy and uncomfortable, and the room was absolutely boiling, I tried to open the window however they didn't stay open, there was an air conditioning unit in the room, however when I turned this on at 12/1am it was so ridiculously loud it woke my partner up. The jacuzzi bath was nice enough, but the shower wasn't powerful enough and took a long time to wash my hair Was pretty disappointed since it was to celebrate and the room wasn't worth the money

5.0 / 10.0

May 2024

We came here after we got married for a little mini-moon. The room had rose petals on the bed which was a nice touch from the hotel - thank you! We stayed in the Flamingo room and made the most of the lovely copper bath. It was gorgeous. Big room with a seperate area with sofa tv and kitchenette. Perfect for one night but could also be good if you were staying longer. Couldn’t fault the hotel, had everything we needed and staff were super friendly and attentive. We will definitely be back and look forward to trying other rooms too!

4.0 / 10.0

May 2024

Great location and comfortable, quirky room / apartment. Poor signage from the car park to the hotel, which could be worked upon but to be fair a nice place for the city. Very hot room but portable air con offered, which helped second night.

5.0 / 10.0

May 2024

We loved this hotel. It was roomy, comfortable, and nicely decorated. The staff were friendly and helpful.

5.0 / 10.0

Apr 2024

Look no further if you looking for somewhere to stay in Chester, the rooms are amazing, we had a upgrade on our room and was blown away, the smell as you walk into The Hotel hits you as pure luxury, the staff cannot do enough for you, special thanks to Rhiannon. We will be back soon

10.0 / 10.0

Apr 2024

Very nice and comfortable hotel with a great location.

6.0 / 10.0

Apr 2024

Staff were friendly and nice. Decor on room was quite nice but it was absolutely roasting which meant neither my wife or i were able to sleep. It was only April and not warm outside, can't imagine how hot the room is in the middle of summer! We had booked and paid for 2 nights but left after 1 night as a result.

5.0 / 10.0

Apr 2024

Great staff and room

5.0 / 10.0

Mar 2024

Second time staying here now and always amazing. Checked in and got upgraded which was a lovely surprise. Room was extremely clean top to bottom. Can’t fault this place will definitely be returning.

10.0 / 10.0

Mar 2024

Wonderful overnight stay received as a birthday present. Couldn't fault anything. Look forward to staying again in another room as they all look amazing. We stayed in Ralph, would highly recommend.

4.0 / 10.0

Mar 2024

I stayed in the Tropical Room which is a beautifully decorated room and slightly quirky with an amazing shower located behind the bed. The layout of room was ideal for me as I was travelling for work and found the kitchenette a great addition, as mentioned on other reviews there is a minibar/fridge which is stocked with soft and alcoholic drinks and chocolates. The toiletries are the White Company brand and smell wonderful. It was very thoughtful to have complimentary coffee, tea, hot chocolate sachets and plenty of sweets! However there were some cons - I found it difficult to refrigerate my non dairy milk, water bottle and vegan foods as there was very limited space available in the fridge as you are competing with the minibar and chocolates. The room was hot overnight and although the windows open they cannot propped open. The bed was a little too soft for me but a firmer mattress in my personal preference, it was great to lay back and watch TV. Lastly the door to the room is very stiff and requires a good amount of pressure to open it. Overall I really enjoyed my stay!

5.0 / 10.0

Mar 2024

My partner and I stayed here for our anniversary. My partner brought some things to add to the room for the occasion and they were more than happy to help! The room was gorgeous, it was lovely and clean and the staff’s communication was excellent. Wouldn’t stay anywhere else in Chester now!

10.0 / 10.0

Feb 2024

Great facilities, very clean and great location for restaurants.

5.0 / 10.0

Feb 2024

Fantastic staff. Superb room. Definitely the only place we’ll stay next time we’re in Chester.

10.0 / 10.0

Feb 2024

Faultless stay, great staff and will certainly return. Highly recommended.

5.0 / 10.0

Jan 2024

Really nice studio with its own steam room. Perfectly located in the centre of Chester. Ideal for a city break.

10.0 / 10.0

Jan 2024

We stayed in "The Zoo". If the other rooms are anything like this one then there isnt a bad room in the hotel. All staff that we spoke to on the front desk were friendly and helpful. Really easy text system if you need anything further from them. Lights, heating and music on when we got there. Beautifully decorated.

5.0 / 10.0

Dec 2023

Absolutely amazing stay! We stayed in the flamingo room and it was lovely, spacious and had everything you would need! The only problem I had was when the window was open there was a generator noise booting up every 2 minutes, while this was annoying I just put white noise on my phone to drown it out and slept like a baby! The bath was a lovely addition to the room and the bed was extremely comfy. The bathroom was a great size and lovely and clean and the kitchenette was perfect for the short stay! Also, the car park is seconds away so no worries about parking. It’s in the best area possible. Staff were lovely!

5.0 / 10.0

Dec 2023

Contemporary themed room - loved Zoo. From the friendly helpful staff to the superb room everything was excellent. Right in centre of Chester superb location superb hotel.

5.0 / 10.0

Dec 2023

From the first welcome to the last goodbye the staff were so friendly, they were happy to see our 2 Labradors, the room was very clean and had everything that was needed. Fantastic hotel with fantastic staff!

8.0 / 10.0

Nov 2023

SOME SORT OF AIR CONDITIONING UNIT ON BEDROOM EXTERIOR WALL MAKING A NOISE ALL NIGHT AND COSTANTLY SWITCHING ON AND OFF

FAQs

How much does this hotel cost compared to others in Chester?

The average price for a rental in Chester is £104 per night. This rental is £79 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at The Hotel Chester. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Hotel Chester pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Hotel Chester?

We found 4 amenities for this rental. This includes pets allowed, kitchen or kitchenette, internet / wifi, and tv.

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The Hotel Chester

Hotel in Chester

Reasons to book

About this hotel

Amenities

Map of Chester

Nearby attractions

Available Rooms

1762

The Tree House

Knightsbridge

Ralph

Emerald

The Hotel Chester

Hotel in Chester

Reasons to book

About this hotel

Amenities

Map of Chester

Nearby attractions

Available Rooms

1762

The Tree House

Knightsbridge

Ralph

Emerald

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Chester?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Hotel Chester pet friendly?

What amenities are available at The Hotel Chester?

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