Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel

Hypo-allergenic bedding, down comforters, desk, blackout drapes

3.8

Good(1,008 Reviews)

Hotel in Niagara Falls, NY

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Riverfront hotel with a fitness center and a 24-hour business center
This hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
Housekeeping is available on request.
Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel offers 140 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Gym or Fitness Center

Map of Niagara Falls, NY

Nearby attractions

Niagara Falls

7.4 mi

Fallsview Tourist Area

Available Rooms

Standard Room

1 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible (Mobility, Comm, Roll Shwr)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Accessible (Mobility, Comm, Roll Shwr)

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Queen Beds, City View

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

££££

Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel

££££

3.8

Good(1,008 Reviews)

Hotel in Niagara Falls, NY

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Gym or Fitness Center

Map of Niagara Falls, NY

Nearby attractions

Niagara Falls

7.4 mi

Fallsview Tourist Area

Available Rooms

Standard Room

1 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible (Mobility, Comm, Roll Shwr)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Accessible (Mobility, Comm, Roll Shwr)

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Queen Beds, City View

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

3.8

Good(1,008 Reviews)

2.5

Oct 2024

We had an excellent experience at this hotel. They service was great and staff was friendly and helpful.

2.5

Oct 2024

I have to say our suite was very nice. They made sure we had everything we needed. The staff was very friendly. And we had an amazing view of the water. We will definitely be coming back here again.

2.5

Oct 2024

The room was spacious and very clean. Check-in and out was a breeze. Was sad no breakfast was included for the price, but they did have a buffet breakfast for additional cost.

1.5

Oct 2024

My room had a smell to it like old basement. Itwas clean. Light bulb burned out and was not replaced.

1.5

Oct 2024

The clerk gave us the wrong room number, and we had to go back and get the right key for the right room. The floor smelled of urine. There was no stopper in the sink. Overall, not a great stay.

2.0

Oct 2024

While the indoor pool was huge in comparison to other hotel pools, the water was ice cold. The other activities in the room were overshadowed by construction material sitting inside. The outside eating area was breathtaking and beautiful

1.0

Sep 2024

Clearly in need of renovation - which was underway and noisy. Room was covered in dog hair and smelt of dogs. However the restaurant was nice and pizza excellent.

2.5

Sep 2024

Excellent!

2.5

Sep 2024

It was so convenient and the view was just amazing

2.0

Sep 2024

We booked a hotel i found on here less then 10 min away from niagra falls. The lobby was welcoming with fresh water for guests. And the lounge. Outside the hotel by the water is aqesome to sit out and eat. Pool area was okay. Kids enjoyed it. But roof was leaking and area blocked off. But ping pong and cornhole was a hit. Rooms were decent ac in our room was amazing. Could use more sheeys on bed. And bed were hard! Only real negative thing we had! Terrible sleep. But we had a amazing waitress for the buffet this past sunday! Wish i caught her name. Was very generous and great woth the kids!

2.0

Sep 2024

When we first got into our room, there is a used sanitary pad in the garbage can inside the bathroom. It was shocking and disgusting to us. We notified the manager on duty and she immediately sent the housekeeping supervisor to follow up with us. The supervisor removed all the trash and the used pad and sanitized the area for us. Put in garbage bags (which was missing in the first place), and also provided us more towel as we have four people staying for four nights but only two towels were placed. We appreciated the friendly staff but the first impression with the uncleaned room was very bad. The view of the hotel was amazing if they could pay more attention to details, it could be a great hotel. It’s unfortunately that the hotel is lacking of cleaning staffs.

5.0

Aug 2024

It was a nice place and nice staff and room was clean

5.0

Aug 2024

Great value!

5.0

Aug 2024

Resort and rooms were clean. Loved the bed!!!! Staff was very friendly. Heated indoor pool was nice except the water was cold, couldn’t get in. Will stay there again if I get the chance.

1.5

Aug 2024

The front entrance really needs to be cleaned up. Trash overflowing in 2 garbage cans, and lots of litter around front door and flower beds. It's a simple fix to have hotel staff sweep on a daily basis. The hotel redeemed itself with the beautiful back with deck and sitting area. First impressions!

1.5

Aug 2024

I was in room 821 its bathroom was missing the toilet paper closer which is a nut essentially that goes on the end. When my daughter got out of the shower she got stabbed by the screw which is at knee level. The mattresses were very old and disgustingly brown stained underneath the sheets Springs popped up and got stuck down when we layed on the beds. Only 1 small trashcan for the whole room. Most of the negative reviews are accurate in my opinion. Since i am never going back to Niagara after touring I dont mind dumping my facts. I dont understand the paid parking if your staying there and holding another 100 dollars when they already got your payment for your stay and card # etc... in my opinion its dated and ran on the frugal or Meiser level since the rooms arent that cheap... it is basically an average hotel or motel with some perks, the prices for breakfast are ridiculous and i didnt see a continental breakfast as mentioned. Lol....

2.5

Aug 2024

Was nice. Good service. Nice pool and play area. Just off of Niagra, but just far away enough to be cheaper.

5.0

Aug 2024

The property was well maintained and the room was very well kept.

1.5

Aug 2024

Its a nice location because near niagara falls

3.0

Aug 2024

Sandra was amazing. She helped us to change rooms to handicap room. We need more Sandra’s to help customers. She has a great attitude! Room 129- shower for handicap was not working. I had to bath my mom (80 years old) with buckets! Food (bufete) terrible! No bacon- really? Egg tasted bad. We won’t return.

3.0

Aug 2024

I stayed with family. Location is average 15 min drive from fall, couple of pizza restaurants near by and locality is quite. The room I stayed was very small, no lock in bathroom, shower was spreading water to and fro, and no microwave oven(it was mentioned in room details too). There were ample parking space. Staffs were good. I stayed there just for a night. I would say it as good and average hotel (not a resort).

1.0

Aug 2024

Well for starters it’s not resort the outside is terrible and needs remodeling and also has a foul odor around the property there was a vehicle with no tag covered in cob webs and spiders that looks like it’s been there for months . The inside was very beautiful until i got into the room the tub was stained wasn’t cleaned properly , i bypassed it and i went to put the guest pass sticker into my vehicle ( which goes back to the car sitting there for months but yet we are being told we will be towed ?) . I decided then hang out into the city to grab a bite come back to relax and notice something crawling by my head which was a lovely bed bug !!!!! So because I was four hours away from home in the middle of nowhere the location had no neighboring sister hotel for me to stay in i had to sleep in my car until the morning. I will never come here again you guys do not keep up with your beds or service because I’ve stayed at hotels that had lower class stars then you all and had no bed bugs!! I’m disgusted and I will be reporting you to the health department as well

2.5

Aug 2024

The stay here was very comfortable.

4.0

Aug 2024

Nice hotel, staff was very nice!

5.0

Aug 2024

Great one night stay, staff extremely friendly. Bathroom clean, just tile/grout old on floor Great price!

5.0

Aug 2024

Nice place!

2.0

Aug 2024

This is a shabby Niagara Falls hotel that charges resort prices. It is also very understaffed.

3.0

Aug 2024

Staff cleaning the next room kept banging on the wall. We asked this person to take it easy only to have this person bang on the wall even harder

3.0

Aug 2024

Incredibly small bathrooms

5.0

Aug 2024

I liked the view of the river and the bed was very comfortable. Didn't like having to pay for parking to stay there.

3.0

Jul 2024

It’s a renovated hotel. For the most part done really well but you can tell some corners were cut in the renovation. Excellent view of the river. Neighborhood was a little sketchy.

5.0

Jul 2024

The staff in the dining are both morning and evening were great!

5.0

Jul 2024

Stay was very nice

4.0

Jul 2024

Very convenient, front desk lady was very professional and it was a fast check in. Only thjng is that bed and pillows were very l, very soft. It was unconformable to sleep. But I would reccomend very close distance from Niagara falls.

1.0

Jul 2024

The hotel seems to need some repairs and updating. We have stayed there for several years in a row. The room rates keep going up but they don’t seem to improve the hotel. This past weekend there were events going on and it’s very frustrating that we have to leave the pool area or the outside area at 10pm. But the event had crazy loud music much later. That we then had to turn up the tv or deal with the noise level. The hotel needs to make improvements. They also have some staff that are rude.

4.0

Jul 2024

the food in the restaurant is not the best

2.0

Jul 2024

No microwave in room No exhaust in bath

5.0

Jul 2024

Experience near the lake was wonderful

3.0

Jul 2024

The hotel staff were helpful and friendly. I had the river view room, an excellent view, but the carpet was filth and badly stained. The bathtub was not washed well, it had black stains and the bedsheets were stained too. The restaurant serves good food, but pricey (the chicken Caesar salad and the jerk chicken sandwich, are excellent). The pool has no lifeguard, so swim at your own risk. The water looks cloudy, so I don't know how often they clean it. I did swim a few laps but showered soon after. Oh, the hotel has 1 washer and 1 dryer for a hotel this large is ridiculous; warning, the guest never attends to their laundry.

5.0

Jul 2024

My favorite

FAQs

How much does this hotel cost compared to others in Niagara Falls?

The average price for a rental in Niagara Falls is £94 per night. This rental is £20 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel. Enjoy the water!

Is Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel?

We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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3.3

Average(1,809 Reviews)

Quality Hotel & Suites At The Falls

Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel

Hotel in Niagara Falls, NY

Reasons to book

About this hotel

Amenities

Map of Niagara Falls, NY

Nearby attractions

Available Rooms

Standard Room

Room, 1 King Bed, Accessible (Mobility, Comm, Roll Shwr)

Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

Room, 2 Queen Beds, Accessible (Mobility, Comm, Roll Shwr)

Standard Room, 2 Queen Beds, City View

Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel

Hotel in Niagara Falls, NY

Reasons to book

About this hotel

Amenities

Map of Niagara Falls, NY

Nearby attractions

Available Rooms

Standard Room

Room, 1 King Bed, Accessible (Mobility, Comm, Roll Shwr)

Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

Room, 2 Queen Beds, Accessible (Mobility, Comm, Roll Shwr)

Standard Room, 2 Queen Beds, City View

Reviews

FAQs

How much does this hotel cost compared to others in Niagara Falls?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel pet friendly?

What amenities are available at Crowne Plaza Niagara Falls NY Riverside, an IHG Hotel?

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