Extended Stay America Suites New Orleans Metairie
3.1
Average(846 Reviews)Hotel in Metairie, LA
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel in Metairie with free breakfast and a 24-hour front desk
Laundry facilities, a 24-hour front desk, and a front-desk safe are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
Housekeeping is available on request.
Extended Stay America Suites New Orleans Metairie offers 102 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.
Laundry facilities, a 24-hour front desk, and a front-desk safe are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
Housekeeping is available on request.
Extended Stay America Suites New Orleans Metairie offers 102 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Map of Metairie, LA
Available Rooms
Studio, 1 Queen Bed, Non Smoking
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio, 2 Double Beds, Non Smoking
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 Queen Bed, Accessible, Non Smoking
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
3.1
Average(846 Reviews)3.1
Got there, charged $100 deposit (Have yet to receive back) check into the room. Go to untuck the sheets & numerous URINE STAINS on the sheets. I go tell front desk & there a lack of concern as if this happens normally. Got to get my refund & was not given an other accommodations other than new sheets & shrugged shoulders.
3.1
Our flight was arriving before check-in so I called and asked about an early check in and was told that when we arrived, they would check and see if something was ready. When we arrived, the man at the counter would not check but simply said check in was at 3:00! We came back at 2:46 and he gave the same response!! 14 minutes before the time he could not have cared less.
3.1
Low talker check in clerk, tiny roaches in the room and guests next door up all night shouting and slamming doors!
Not the best hotel stay I’ve ever had by far…..
3.1
We checked in and went to room. The door was already open. We were told that repair workers must have left it opened. We go to unloading and found a couple of the lamps not working. The following day we go back up to the room and our key don’t work. Asked worker to try his key and it still won’t open. Went back down and had two more keys made and both keys won’t open the door. We ask the cleaning lady to try her master key and it still won’t open. We go back down and the desk clerk says she will try her key and still won’t open. At this time it has been almost an hour trying to get into our room. They finally get us a new room but all our belongings are still in the original room. About thirty minutes later they finally get the door opened. We get our belongings moved to the new room. This was the dirtiest hotel I’ve ever stayed at.
3.1
Ridiculous
3.1
The room smelled
3.1
None working air conditioning unit and bad smell in every room
3.1
Parking lot was under construction, limited parking
3.1
I see the property has charged me 100$ but they ask it just as a deposit, can your team assist me with getting my 100$ back
It makes no sense to book via Expedia and also pay money at upfront
3.1
The first room we were assigned had a toilet that did not work. The second room had red stains in the walls that looked unsanitary. When we arrived that night after a day out, there were no parking spots and the person at the front desk told me there was nothing she could do about
3.1
Horrible roaches bugs spiders smell like dogs etc
3.1
Loved it
3.1
Smelled like cigarette smoke.
3.1
It was an ok stay. Room needs some touching up. Paint on the wall behind the bed and the ironing board bracket was broken.
3.1
DO NOT STAY HERE. Filthy facility, worn out. Homeless people in the foyer at midnight. No breakfast (her truck still had not delivered by 8:45 a.m.)
When we arrived to get the key (already checked in) they insisted upon a $100 deposit for one night's stay in a $80 room, not listed on the site. I gave it to them and the next morning, since the hotel was in such bad shape, I asked for her to check the room upon departure. She said she had already refunded the deposit. She did not.
3.1
Great customer service. The hotel was clean and in order. The only problem I had was comfort, while trying to sleep. The pillows were to soft for me,due to a neck injury. All three put together didn't help. But overall I give an A-
3.1
This place smells and old.
3.1
Once checked in, entered the room which was fine, unable to turn tv on. Went down to lobby to ask regarding how to turn on etc. was advised to wait 4 hours for the maintenance tech to be there, for a tv???? Then asked to switch room, was told unable to do so. Darkeisha, front desk associate was patient as she was not trained thoroughly to be left at the front desk overnight. She had to call her manager and customer service several times to issue a refund since I chose not to stay in the hotel since the amenities that were offered was broken and they had no other solution to help. The entire refund process was a disaster!! It shouldn’t be that hard. Will NEVER book here again or recommend to anyone!!
3.1
No lounge area, place was filthy
3.1
No hot water, very loud party outside my window all night
3.1
My stay was a excellent,peaceful,humble extravaganza…
3.1
The price of this low budget hotel is Awful!!!! And going thru 3rd party really makes hotel over budget!!!!!!The so breakfast look like I was at a race trac picking up a snack on the go! Hotel good location horrible hotel!!
3.1
Fell bad smell
3.1
Marlon and Brandon at the front desk were my favorite part of my stay. The facility was fine considering what I paid but those two young men were exceedingly kind and helpful to me.
3.1
Malfunctioning Side entrance. Sticky carpet(chewed gum), Brocken shower curtain retainer.
3.1
The floors were filthy, the bathroom floor was full of hair. You could not get the towels you needed, entry way was filthy, leaves bluing and not cleaned. Night staff was rude, carpet in hallways needed vacuuming very badly. We didn’t finish our stay there, it was to nasty and fit.
3.1
I had to pay $100 deposit after I already paid the reservation before I arrived. I wasn’t expecting this. The breakfast is false advertising. It’s a rack in a very small lobby with 3 types of coffee, a few muffins & breakfast bars. Will not be staying here again.
3.1
It was a good stay
3.1
So we get to the hotel & the gentlemen was friendly. So then we get to the room they have no ice machines on the property. They have ice trays in the freezer. Horrible Then i was looking for a coffee pot & they have none in the rooms. The only time for coffee is in the morning. So then we went to use the microwave to make popcorn & it was filthy. So i finally seen someone at the front desk told them about it. They went & cleaned it & i noticed the floor had crumbs on it. That happened after they cleaned the microwave. The bed (mattress) needs changing out. They didn't even have a blow dryer in the bathroom. The hallways needed vacuuming really bad. The bathtub had an acorn on the drain. Was not satisfied at all. Its a shame the money they charge you & things like this happen. I have a service dog & they charge me a fee & you get it back after you leave.
3.1
We were given a room that was occupied. We opened the door to find a naked man in it. The front desk gave us a new room. That room had a package in it to replace the sink. I had to kill a roach on the table. The floor felt dirty. It was a really gross experience.
3.1
No hot water no trash can in the room dog urine smell in the hallways floors dirty stove dirty
3.1
The location was very close to food, dining, and entertainment. Located in a quiet area. The hotel was dirty. The lobby area, elevator, hallway to the room and the room was dirty. The floors don’t get mopped and rooms don’t get cleaned. I went to the nearest dollar tree and purchased bleach and fabuloso, and then clean the kitchen countertops, bathroom vanity, toilet, tub (dirt ring) and the leather chair. I also asked for a vacuum cleaner because the floor was dirty and had long stringy black hair on the bathroom floor and carpeted area. If the hotel and the room was clean I would have given this location five stars.
3.1
Wonderful stay
3.1
Our room had no hot water. When we went down to try and get our room changed the guy working the desk had to call his manager who then told us that they had no other rooms available. Eventually found out there were other rooms available but they had two beds instead of one and they wanted to upcharge us $40 a night to move to one of those rooms! We didn’t have hot water and they wanted to upcharge us to get hot water! We left and went to a different hotel. Hopefully they refund us. The entire interaction with the staff was not helpful and completely non-sympathetic. Stay somewhere else.
3.1
The sheets and towels were dingy. There were two remotes. 1 didn't work and the other work but had tape on it. There waw only coffee anr granola bars for the Gran & Go breakfast. There was a $100 deposit required yet wasn't listed in the fees on Expedia
3.1
close to where i was going
3.1
Nice property, but I had to go to Walmart to get Roach Spray, the roaches were bad..
3.1
I wasn't allowed to check-in early without paying an extra fee. I wasn't even allowed to use the bathroom 30 minutes before check-in. One night there was a roach crawling on the wall. Not having automatic doors in the front is dumb when people are carrying luggage. The heavey sping doors beat me up all week and bruised me twice.The breakfast wasn't much more than coffee and a muffin. There was no maid service for 4 days. The TV remote didn't work very well. The parking lot was trashy when I arrived and there was a grocery buggy in the parking lot all week.
3.1
Rooms were quite dirty. Cockroaches in the kitchen and bathroom. Their version of breakfast was granola bars and plain instant oatmeal.
3.1
It was not clean and smelled very bad
FAQs
How much does this hotel cost compared to others in Metairie?
The average price for a rental in Metairie is £106 per night. This rental is £34 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites New Orleans Metairie. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites New Orleans Metairie pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Suites New Orleans Metairie?
We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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