Best Western Des Plaines Inn

Standard Room, 1 King Bed, Non Smoking, Hot Tub | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking | Bathroom | Shower, free toiletries, hair dryer, towels

Shower, free toiletries, hair dryer, towels

7.4 / 10.0

Very good(1,019 Ratings)

Hotel in Des Plaines, IL

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Des Plaines with free breakfast and a 24-hour front desk
This smoke-free hotel features an indoor pool, coffee/tea in a common area, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Best Western Des Plaines Inn offers 50 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Des Plaines hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Map of Des Plaines, IL

Nearby attractions

Museum of Science and Industry, Chicago

37.1 mi

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Non Smoking

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

1 King • 1 Sofa

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Non Smoking, Hot Tub

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

1 King • 1 Sofa

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

££££

Best Western Des Plaines Inn

££££

7.4 / 10.0

Very good(1,019 Ratings)

Hotel in Des Plaines, IL

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Map of Des Plaines, IL

Nearby attractions

Museum of Science and Industry, Chicago

37.1 mi

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Non Smoking

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

1 King • 1 Sofa

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Non Smoking, Hot Tub

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

1 King • 1 Sofa

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

7.4 / 10.0

Very good(1,019 Ratings)

1.0 / 10.0

Dec 2024

Toilet didn’t work properly. I had to go get a plunger from front desk and my girlfriend had to keep going to lobby Just to use restroom. Also the hot tub was dirty prior to us using it.

3.0 / 10.0

Dec 2024

The room above me had people, maybe children, jumping on the floor until after midnight, and then again early in the morning. It was very loud!!! The door in the back, that needed to be used to get into the motel, didn’t work. They told me at the front desk that I would have to park my car in the back and then walk all the way around to the front of the motel to get inside. I told them that I would be parking in a Handicao spot, and walking around the motel in the freezing cold would be very difficult for me. The only answer I got was “The door doesn’t work from the outside”. They could have offered to open the door for me from the inside, so I could park and get right in, but they didn’t offer that. I had to walk from the parking lot in the back all the way around to the front of the motel in order to get to my room.

3.0 / 10.0

Oct 2024

We have stayed at this property previously and have no issues. But this time we had one. I booked this online and had stated we would pay at the property when we arrived. I had my bank credit card on file with Hotels.com but was using a different card for the room once arrived, as we have done prior. I informed the desk when we arrived of this, and they scanned my Discover card for the charges. But to my dismay, after we checked out and returned home, they went ahead and charged my bank card and not my Discover card as I had asked. As we normally stay here when we come to town, this is unacceptable and we will not be using this hotel in the future. Be wary when booking here.

1.0 / 10.0

Oct 2024

Really disgusting shower, pubic hairs in it! TV did not work, staff did nothing to fix it!

1.0 / 10.0

Oct 2024

I was very unhappy with our stay. To start, we got an email a day or 2 after booking that the pool was out “Through September 2024”. It was too late for us to cancel as the marathon was that weekend and hotels were booked out. We stayed from October 11-14, so I expected the pool to be fixed. It wasn’t, but no biggie. Upon arrival, we found that our room was very nasty. The floors were gross and it didn’t look like it had been vacuumed. We have 2 young kids and we wouldn’t let them walk on the floors without shoes. There were sticky spots on the countertops. Again, we tried to overlook it and make the best of it. At breakfast the next morning, I went to fill up my son’s juice cup, only for ants to fall in the cup from where the juice dispenser was covered in ants. We spent the whole day in Chicago and came back around 8:30, only to find that out toilet wouldn’t flush (and it wasn’t due to usage, we had been out all day). We called the front desk and the guy just said “sorry, maintenance isn’t here. It can’t be fixed right now. But you can use the bathroom in the lobby”. Again, we have 2 small children and we were on the 3rd floor. So we had to take the elevator down every time they needed to go. The next morning, I went down to the lobby to use the bathroom and was accosted by an “employee” for using the “employee bathroom” that they told us to use. And then she argued with me when I told her the other guy told us to use it. Rude staff. Nasty hotel. Not staying here again.

1.0 / 10.0

Oct 2024

Searched for properties with a bathtub in room & a pool. This property popped up. I've booked Best Westerns through Hotels.com before & NEVER had an issue. Booked, with both of those amenities still showing. Got there to discover none of the rooms had a bath tub & the pool was empty/closed as well. Chair in room had a weird stain on it. There were a lot of sketchy looking men hanging around the back parking lot smoking cigarettes with the door to the hotel open. Whole first floor hallway smelled like cigarettes. Parking lot smelled of urine. None of the keycard doors to enter the building locked properly. Kids went to get a soda from the vending machine, soda wouldn't come out because there were a bunch of empty beer cans shoved into where they come out of. Would not recommend AT ALL! Only stayed there because I couldn't immediately get the $ I paid back to go somewhere else! We left early in the morning, way before check out! The free breakfast turned out to be pretty good, but that's it! Also the body wash dispenser in the shower was empty.

5.0 / 10.0

Oct 2024

Everything excelent

4.0 / 10.0

Sep 2024

Not even sure where to begin. The staff is very rude and curt. Didn’t want to answer simple questions pertaining to why the indoor pool was not open as advertised or why signs around the building say “park at your own risk.” Was told that you have to park in the back and walk around the front because “that’s just the way it is.” All doors had a brick inserted in them so others could get in. Breakfast was just okay which is fine. Just be ware that if you’re looking for a “safe” place to stay and “friendly” staff, unsure if this the place for you, The room was pretty clean but smelled kind of odd. Maybe previously was a smoking room that was converted to a non-smoking room? Elevator would start to go up before the door was even closed😳

8.0 / 10.0

Sep 2024

Affordable price, easy access from airport and public transportation, comfortable matress and breakfast was nice. The best part was there were lot of dining choices in walkable distance. Overall good choice for a budget traveler.

10.0 / 10.0

Sep 2024

Nice clean room and comfortable bed. Has a coffee maker, microwave and refrigerator in the room,, an added plus.

10.0 / 10.0

Sep 2024

Great property to stay at

10.0 / 10.0

Sep 2024

Close to airport..!

6.0 / 10.0

Sep 2024

They said construction on pool but it looked fine but no water. Breakfast was not that good. Security was bad. Card readers on doors were not working and doors were kept open using stone

8.0 / 10.0

Sep 2024

I liked that room itself. I did not like that the gentleman at the front desk said we could go out the side and back doors but couldn’t get in them, just to find out all of them were propped open making it easy for anyone guest or not to enter the premises.

3.0 / 10.0

Aug 2024

Rocky start at check-in. A $100 dollar "hold" fee placed on my credit card. Refundable in5-7 days. Not a typical fee in my travels and not prominently displayed when booking, as well as the fact that the hotel pool was unavailable. Parking is in the rear of the hotel and the entrance to the hotel from the rear is in need of repair as of 8-27-24 locked and inaccessable . I had to walk back to the front to get access. When I got to the third floor room the room keys were not properly coded and had to return to the main desk to get corrected. The remainder of the stay was uneventful. The rooms were good for the price point. Make sure to bring USB adapters that plug in standard outlets. USB outlets are not standard in the rooms outlets nor on the lamps.The breakfast was typical fare. Good place to stay if on a budget.

10.0 / 10.0

Aug 2024

Clean, adequate staff, exept in spite of their assistance, my tv set functioned properly

6.0 / 10.0

Aug 2024

Pool was closed, hallways and staircases smelled funny and the back doors didn't work but the room was clean and the breakfast was ok

4.0 / 10.0

Aug 2024

This property request $100 deposit for a very poor inn and I rarely get to sleep and filthy

3.0 / 10.0

Aug 2024

All entrances told not to use except front entrance opposite location of car. Doors broken but propped open. Safety concern.

2.0 / 10.0

Aug 2024

We booked two rooms, but at the time we checked in, they said they only have one room. All the rooms were sold out. They didn’t give us refunds.

10.0 / 10.0

Aug 2024

This has been one of my best hotel experiences ever, and i travel 3 weeks out of the month! The staff was wonderful! So friendly, always available, very accommodating, and very kind. Ill stay here every time I'm in the chicago area now, which is several times a year. I like that they also have a stand alone alarm clock and phone

8.0 / 10.0

Aug 2024

Everything was great. Comfy beds, cold fridge, ice machine working and the breakfast was decent and well supplied. Everything smelled clean and there were cleaning ladies keeping everything looking and smelling good. Pretty good location. The downside was the pool being out of order, our TV not wanting to turn on, the main back doors being propped open cause they were broken making it less secure. Over all we would stay again.

2.0 / 10.0

Aug 2024

Do not stay here if you can help it. Very shady happenings in the parking lot. We did not feel safe taking our kids inside. Look elsewhere.

2.0 / 10.0

Aug 2024

Stayed 4 days only cleaned the room once. I would not stay here again

1.0 / 10.0

Aug 2024

3 of 4 entrance doors briken and no security. Pool broken Doors propped open all night. When asked about time frame to fix doors we were told they have no idea. For 170 dollars per night the hotel was more interested in collecting money than the security of their guests. Will not got back and did not when we returned to Des Plaines the following week for 4 days

1.0 / 10.0

Aug 2024

The whole Hotel smelled really bad like a dirty kitchen rag. There was no water in the swimming pool, when I took a shower there was no shampoo in the container. I had my son go tell them but they never refilled it or gave us shampoo. When I left at 5am this morning I went back in to do a final walkthrough making sure we weren’t missing anything and I was locked out before I even checked out.

6.0 / 10.0

Aug 2024

Bathroom smelled bad. Doors weren’t working so they were propped open with bricks. Unsafe. Carpets seemed dirty.

4.0 / 10.0

Aug 2024

Pool was out of order and appeared to had been for some time. Parking was in the rear but the 2 rear entrances were “out of order” but nothing appeared to be wrong with the doors. There appeared to be urine in the toilet when we got into the room. Front staff was not overly friendly.

2.0 / 10.0

Aug 2024

Everything needs to be updated. Elevator and other floors dirty. Very noisy at night when trying to sleep. Pool wasn’t open and looked like it had been down for awhile. We will not be returning.

2.0 / 10.0

Jul 2024

Front desk very inattentive. Not even a greeting as I check in

1.0 / 10.0

Jul 2024

Started with the receptionist , she was so rude, when checking us in, we reserved 4 rooms and while she checking us she was on the phone at the same time giving us no respect or attention and kept talking to the point we didn’t know if talking to us or to the people on the phone. So not welcoming at all period. Room service was bad , didn’t clean the room, we stayed two nights didn’t even touch the beds. Smell bad all over. Rude staff . Accept the receptionist who checked us out on Monday morning , she was not.

8.0 / 10.0

Jul 2024

Overall good service and good location,

2.0 / 10.0

Jul 2024

of the deposit and the rest of 73 dollars not, I have already tried to contact the hotel a couple of times but without success. Pay attention...

10.0 / 10.0

Jul 2024

Very good service

3.0 / 10.0

Jul 2024

We use the hotel. With pool. For the kids but was not work the pool

10.0 / 10.0

Jul 2024

a great stay

2.0 / 10.0

Jul 2024

Hotel was ok.. I wouldn’t recommend. Front desk guy gave us an occupied room at first. The pool was not available due to maintenance. I wouldn’t have booked if I would have known that the pool wasn’t available. Decent for the price is the best I can say. Probably wouldn’t stay there again.

8.0 / 10.0

Jul 2024

Best

2.0 / 10.0

Jul 2024

Beds were fine. The pool was closed, back door to parking lot didn't work, hallways smelled musty and the room wasn't much better. Could easily hear people in rooms above and next door, and the windows were single pane glass that let in all the traffic noise. I would not stay here again.

5.0 / 10.0

Jul 2024

The person at the front desk was very accommodating to us. We asked if she could hold our luggage since we had traveled all night but the room wasn’t ready. She did. we got here in the morning and check in is at 2 pm. She saw us in the lobby and told us that a is being cleaned right then and we could check in early!

FAQs

How much does this hotel cost compared to others in Des Plaines?

The average price for a rental in Des Plaines is £107 per night. This rental is £45 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Des Plaines Inn. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Best Western Des Plaines Inn. Enjoy the water!

Is Best Western Des Plaines Inn pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Des Plaines Inn?

We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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££££

Best Western Des Plaines Inn

Hotel in Des Plaines, IL

Reasons to book

About this hotel

Amenities

Map of Des Plaines, IL

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Best Western Des Plaines Inn

Hotel in Des Plaines, IL

Reasons to book

About this hotel

Amenities

Map of Des Plaines, IL

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Des Plaines?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Des Plaines Inn pet friendly?

What amenities are available at Best Western Des Plaines Inn?

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