Suites Malecon Cancun

Shower, free toiletries, hair dryer, towels

Deluxe Suite, 1 Bedroom, Kitchen, Sea View | Private kitchen | Fridge, microwave

4.0 / 5.0

Good(1,004 Ratings)

Hotel in Cancun

3-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel connected to a shopping center in Downtown Cancun with free parking
Along with an outdoor pool, this smoke-free hotel has a fitness center and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a refrigerator in a common area, a business center, and laundry facilities are onsite.
Suites Malecon Cancun offers 64 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Gym or Fitness Center

Garden

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

40.4 mi

La Gran Rueda Cancún

7.3 mi

Available Rooms

Deluxe Suite, 1 Bedroom, Kitchen, Sea View

1 King • 936 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Suite, 2 Bedrooms, Kitchen, Sea View

1 King • 2 Single • 1270 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Non Smoking, Sea View

1 King • 301 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Suite, 3 Bedrooms, Kitchen, Ocean View

2 King • 2 Single • 1571 ft²

Sleeps 8

You'll be directed to Expedia.com for availability & pricing

Economy Room, 1 King Bed, Non Smoking

1 King • 237 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

££££

Suites Malecon Cancun

££££

4.0 / 5.0

Good(1,004 Ratings)

Hotel in Cancun

3-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Gym or Fitness Center

Garden

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

40.4 mi

La Gran Rueda Cancún

7.3 mi

Available Rooms

Deluxe Suite, 1 Bedroom, Kitchen, Sea View

1 King • 936 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Suite, 2 Bedrooms, Kitchen, Sea View

1 King • 2 Single • 1270 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Non Smoking, Sea View

1 King • 301 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Suite, 3 Bedrooms, Kitchen, Ocean View

2 King • 2 Single • 1571 ft²

Sleeps 8

You'll be directed to Expedia.com for availability & pricing

Economy Room, 1 King Bed, Non Smoking

1 King • 237 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.0 / 5.0

Good(1,004 Ratings)

2.5 / 5.0

Nov 2024

Staff was very friendly and accommodating. Very close to a shopping mall and great location for transportation to the airport, public transit for about 5 minutes and ADO the bus depot.

1.5 / 5.0

Oct 2024

Stayed here a few years ago and you can now really see that the years has passed. Not well maintained in my opinion. Wifi in my room didn't work at all... Balcony is great but the jacuzzi is super small and not really that good.. I do like the location and the easy access to the mall..

0.5 / 5.0

Oct 2024

No functional a/c, 36 Centigrade in the room. TV controls did not work. Phone made a crackling sound until we left it disconnected. We were switched to another room by end of day but the AC in that one was banging like a drum set continuously. Since the front desk said there were no other rooms, we checked out the next day. We asked for a refund and they told us to settle with HOTELS.COM. Can we at least get a refund for 3 out of 4 days?

0.5 / 5.0

Oct 2024

I was on a wedding trip to be married it was horrible stay during the time we stayed there the day before our wedding the hotel had no water for 24 hours prior we could not shower use the restroom at a gas station it was the worst experience I have had booking with hotels in years I’ve been a member. I would like a credit on my account for this horrible stay. The hotel offered gallon containers of water and no other relief for our comfort. I would like a refund on my stay or I will have to cancel my membership with hotel use moving forward. My wedding was ruin and after a few weeks of thought we decided that we are valued customers long time and should be refunded for the stay. I am sure it is public records that the hotel and or area around the hotel loss water usage at the time of our stay.

3.0 / 5.0

Sep 2024

I wanted to love Suites Melacon but I wouldn't stay here ever again despite the amazing location and connected to a beautiful shopping center with tons of restaurants, stores, and spas. The noise level is not the property's fault thanks to the neighboring concert club arena, nightclubs, and bars; but it would have been a nice courtesy informing the guests. The music is blasting loud from 9pm to 6am!!! You can't sleep without earplugs. We were on the 9th floor. The sound radiates so loud. If you do stay here then: Marisol at reception and Daniel Morales at security entrance at E3 were absolutely so friendly and customer serviced. They always had a smile on their faces. Definitely look out for them! Take advantage of the water jug dispenser for 100 pesos which needs to be paid in cash. You can order this from the lobby reception. The security deposit is 100USD or 1000 pesos and they give a paper receipt. If you lose the receipt, you are out of luck and won't get your money back. This seems sketchy. The safe in the room is not operated with a code but rather a key. Lose it and you're screwed. They only give ONE room key and one access key which is a "private" entrance to the Plaza Malecon Americas mall.

3.0 / 5.0

Aug 2024

Employee working at the entry gate to the parking garage jumped on the back of my rental vehicle after I accidentally rolled past the gate upon initially arriving to the hotel. One of the worst experiences I've had at any hotel. Would advise tourists to consider taking their business elsewhere due to service.

3.0 / 5.0

Aug 2024

The building was made with cheap labor and materials and looked as such. The overall low level of faux finishes is not odvious in photos but in person the low quality is impossible to miss.

3.0 / 5.0

Aug 2024

Definitely an amazing place to stay. I stayed in the suit with the hot tub and it was amazing. The location was great for young people who are looking to have fun. There’s a huge shopping mall literally next to the suit, there a bunch of restaurants around the area which close at 5am. The place is nice the only thing I didn’t like was that the towels and overall sheets were tainted with yellow spots. There is cleaning everyday, however the sheets didn’t feel or seemed to be clean. The staff in the reception and in the entrance (garage area) are very nice. However in my room I had 2 bottles of alcohol and it seemed like someone had poured water into it because some of the alcohol froze. Is impossible for liquor to freeze so when I saw that portion of my alcohol was frozen I thought someone must have taken some alcohol and pour water in. I hope I’m incorrect. Anyways, the place is amazing I do hope that the sheets are replaced or cleaned better. Also my hot tub was never cleaned.

5.0 / 5.0

Aug 2024

very nice and clean very safe

5.0 / 5.0

Aug 2024

I want to thanks the check in/out girls . Very efficents, professionals and with fantastic attitude. I'll be back soon.

5.0 / 5.0

Aug 2024

Very nice place to stay to go to Cancun Cosmetic Dentistry in the mall.

5.0 / 5.0

Aug 2024

Location

5.0 / 5.0

Aug 2024

All good

3.0 / 5.0

Aug 2024

The property has a low roof entrance to their parking garage which is how you access the lobby and this causes big issues for shuttle transportation they can't access the garage therefore you'll be left out on the street with your luggage to truck up hill and through a parking structure in order to check in here. Balconies are extremely unsafe. Rooms are small and tv is in Spanish. The mall is perfectly located across from the hotel.

5.0 / 5.0

Aug 2024

The noise at nigth there is a night club around the property and they play loud music at night

0.5 / 5.0

Aug 2024

The location is central but it is surrounded by night bulbs that will be playing loud music from 9 pm to 7Aam. Be warned if you are looking for a night sleep. Even with earplugs the bass kept me up.

3.0 / 5.0

Aug 2024

The guys down at security were amazing and super helpful with getting places and helping us translate things when needed.

4.0 / 5.0

Jul 2024

The place is in great location and very good facilities, I only have one complaint that during my stay they never cleaned the room and they did not change the towels either.

4.0 / 5.0

Jul 2024

Good service Marisol at front desk, Lupita housekeeping, security mens at entry and at elevator very friendly.thanks to all . my family had good experience.

4.0 / 5.0

Jul 2024

4/5. Too many rules. Leave $100 cash deposit at the check in. Separate cards for room and elevator, and you only get 1 elevator card per room. Lose a room card - $20 fine. Want a beach towel - leave a room key as a deposit. Checkout at 1200 sharp - after that they threaten to charge you by the minute and use your cash deposit for that. Kind of confusing building entrance, takes a couple of hours to get used to. The good. - nice and new suite, full kitchen with dishes and hardwares, coffe machine and a nice view. Clean bed and floor, convenient location next to a supermarket

5.0 / 5.0

Jul 2024

I love this nice and clean hotel. Thank you to the staff for being so friendly.

5.0 / 5.0

Jul 2024

Convenient area and beautiful view of the ocean. Staff was great and helpful!

2.5 / 5.0

Jul 2024

The people at the front desk were all so delightful and friendly. Willing to help with anything you needed. Liked the location also as it was so easy to get to the mall to eat since this place doesn't have a restaurant. Pool could use some upgrading but sure felt good on these hot days! Would stay again.

5.0 / 5.0

Jul 2024

Great centrally located spot. Secure parking

4.0 / 5.0

Jul 2024

Got a good rate but of course 18th floor suite with hurricane coming in right at us. Suites are nice area is good too some eye soar buildings abandoned around other than that was good structure is kind of old from outside beat up with wind and humidity need new paint. Kind staff.

1.0 / 5.0

Jul 2024

I already did a review for the main part of our stay (not good), we had to add on to our stay due to the hurricane. I will say that I'm very disappointed that the quality of this hotel is declining. They have removed the washers/dryers from the hallways, the pool water is clean, but the walls and floor of the pool are very dirty. The hot tub doesn't work, there are only three loungers for the entire hotel. Two days before we left, the dental office asked me to take a prescription and leave it with the front desk for an incoming patient to pickup. They said they had already talked to the manager and it was approved. When I went to the front desk, Viviana was there and she was SO rude at me and actually yelled when I asked. Upon checkout, Viviana was the person at the front desk. She was again, exceptionally rude and argumentative. I had to get the manager to the reception desk to get my $100 deposit. I've been staying at this hotel for a while and never had an experience like I had this trip. I sent a friend the week prior and she also had a bad experience. I don't believe that I'll be coming back again. Another option nearby is Fiesta Inn, I would suggest trying them instead of Suites Malecon.

1.5 / 5.0

Jul 2024

We have stayed here many times. This trip was significantly different. They no longer have washers/dryers in each suite. There are only THREE lounge chairs for the entire pool deck. The pool is dirty and in poor repair. The hot tub doesn’t work. The previous manager was amazing, the new one doesn’t seem to care that the quality and service are significantly lower than under prior management.

3.0 / 5.0

Jun 2024

We had ants in the closet.Close to mall and shopping which we did like, though.

3.0 / 5.0

Jun 2024

We arrived a day late due to the airline however when we did arrive they could not find my reservation really because they did not check properly.. they were trying to make me rebook and pay again and take up my original reservation with whom I booked…. Little dated but was clean… room was spacious with jacuzzi …if I visit Cancun I would stay again

5.0 / 5.0

Jun 2024

Ggg

5.0 / 5.0

Jun 2024

great property

5.0 / 5.0

Jun 2024

Very nice

3.0 / 5.0

Jun 2024

The property and staff were great. The area is wonderful as far as walking to great food and shopping. There was a bar across the street that stayed open 24/7 that was so loud I did not sleep a full night I was there. I had a fan app on my phone but still could hear the music, this went until 4 to 6am 7 days a week.

5.0 / 5.0

Jun 2024

Marisol and Pablo at the reception desk were incredible. Very helpful and friendly. I noticed a problem with the bathroom sink in my room on the 11th floor, I told Marisol and it was fixed within 30 minutes. The gym, the pool and pool deck and the people on level E3 were great...overall, a great experience. Very much recommended.

5.0 / 5.0

May 2024

Good place

2.0 / 5.0

May 2024

Elevators out walk to 15th floor no bueno. Got them to refund and moved last 2 days elsewhere after an hour argument. Good but management sucks

1.0 / 5.0

May 2024

Very dirty when we arrived

5.0 / 5.0

May 2024

Very nice! Really loved our room. Pools are old and need some maintenance but everything ese was nice. Staff was awesome!

0.5 / 5.0

May 2024

Supervisor was super rude

5.0 / 5.0

May 2024

Great room and amenities.

FAQs

How much does this hotel cost compared to others in Cancun?

The average price for a rental in Cancun is £95 per night. This rental is £36 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Suites Malecon Cancun. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Suites Malecon Cancun. Enjoy the water!

Is Suites Malecon Cancun pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Suites Malecon Cancun?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Suites Malecon Cancun

Hotel in Cancun

Reasons to book

About this hotel

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Deluxe Suite, 1 Bedroom, Kitchen, Sea View

Family Suite, 2 Bedrooms, Kitchen, Sea View

Standard Room, 1 King Bed, Non Smoking, Sea View

Family Suite, 3 Bedrooms, Kitchen, Ocean View

Economy Room, 1 King Bed, Non Smoking

Suites Malecon Cancun

Hotel in Cancun

Reasons to book

About this hotel

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Deluxe Suite, 1 Bedroom, Kitchen, Sea View

Family Suite, 2 Bedrooms, Kitchen, Sea View

Standard Room, 1 King Bed, Non Smoking, Sea View

Family Suite, 3 Bedrooms, Kitchen, Ocean View

Economy Room, 1 King Bed, Non Smoking

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Cancun?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Suites Malecon Cancun pet friendly?

What amenities are available at Suites Malecon Cancun?

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