Hotel Indigo Durham, an IHG Hotel

Building design
Free minibar items, in-room safe, individually decorated
Property amenity
Shower, rainfall showerhead, eco-friendly toiletries, hair dryer
Room amenity
9.2 / 10.0
Outstanding(916 Ratings)

Hotel in Durham

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Includes essentialsAir conditioner, Internet / Wifi, TV and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Durham with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hotel Indigo Durham, an IHG Hotel offers 83 accommodations with minibars (stocked with some free items) and safes. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

Amenities

Air conditioner
Internet / Wifi
Laundry
TV
Gym or Fitness Center

Map of Durham

Available Rooms

Premium Room

1 Single • 291 ft²

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing

Standard Room

1 Single • 182 ft²

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 Double Bed

1 Double • 182 ft²

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing

Premium Room, 1 Double Bed

1 Double • 291 ft²

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 Double Bed, Accessible

1 Double • 248 ft²

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
££££
expedia logo

Ratings and reviews

9.2 / 10.0
Outstanding(916 Ratings)
5.0 / 10.0
Nov 2024
T
5.0 / 10.0
Nov 2024
Staff were very helpful and polite, service was great in reception and also the restaurant. Food was very good, only one criticism of the breakfast, although being served hot (great) the sausage not being a proper butcher sausage was a let down. Not sure why when everything else was perfect that have to resort to cheap sausages. Seems finicky I know but come on make it right.
2.0 / 10.0
Nov 2024
Looking at the building this was a break of great promise. Unfortunately we were let down on many occasions and will not be staying here again. First thing to know is parking. Although the hotel has a small car park, they charge £20 a night to park there. The alternative is on street parking - right outside - at a 1/3 of the price. If you download the phone app you can top up remotely. Check in was OK after we'd found the reception and we attempted to book the restaurant having travelled all day. The restaurant was full that night and the following night by large parties, but we managed to get in on night 3. The room was quite small and (first bugbear) only one comfy chair, plus the TV faced the bed with no swivel, so you're lying on the bed if you want to watch any TV. Bathroom, well appointed, shower only - -only 2 rooms out of 85 have baths apparently. Room temperature was another sticking point. The aircon control was locked - no-one ever told us why, so if we were too hot or cold, we had to ring reception to ask them to change it for us - pathetic. After we'd eaten on the 3rd night, the bill was wrong, I queried this and why we couldn't charge items to the room? Finally we were told that if you book via a 3rd party (Hotels.com), you can't charge to the room. I suggested this was ridiculous whereupon the receptionist snatched the bill out of my hand, took off the service charge (!!) and gave it me back. Fine by me! Overall, a poor performance, not to be repeated
5.0 / 10.0
Nov 2024
Customer service and restaurant/ breakfast service were amazing. They really look after you well at this hotel. Our room was lovely but the windows were high so you couldn’t see out of them. We usually stay at another hotel in Durham when visiting our daughter at uni and always enjoy the stunning views. It’s a shame we couldn’t see out of the windows, otherwise, this would be our new ‘go to’ hotel in Durham.
5.0 / 10.0
Nov 2024
Lovely old building, I think it might have been the old town hall. Took a while to navigate our way through the building but the rooms were good, interesting building and breakfast was excellent
1.0 / 10.0
Nov 2024
Got to hotel and told the had overbooked and had no room for me
3.0 / 10.0
Nov 2024
Hotel Indigo was chosen from many hotels within Durham it looked good on the internet etc etc, I am disabled and need Electric Wheelchair to move Around. We asked of the parking facilities and told that the car park at the rear of the hotel £20 for each 24hrs and first come first served and only 1 space for the disabled.
5.0 / 10.0
Oct 2024
This is our favourite hotel in the UK/ We always receive a warm welcome. The staff are extremely friendly and helpful. Lovely comfortable room, tasty breakfast and we like the little cafe next to reception. Only negative on this occasion was the problem with the televisions not working. Management know about the problem and really need to sort this quickly.

FAQs

How much does this hotel cost compared to others in Durham?

The average price for a rental in Durham is £107 per night. This rental is £25 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Indigo Durham, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Indigo Durham, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Indigo Durham, an IHG Hotel?

We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, tv, and gym or fitness center.

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