Biwa Tulum

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers

Junior Suite, 2 Bedrooms, City View | Private kitchen | Microwave, coffee/tea maker

Standard Double Room, 1 King Bed, City View | Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 2 Bedrooms, City View | Minibar, in-room safe, desk, iron/ironing board

9.0 / 10.0

Excellent(204 Ratings)

Hotel in Tulum

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free parking, near Temple of Doom
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a coffee shop/cafe, and concierge services are onsite.
Biwa Tulum offers 14 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate dining areas. 49-inch Smart televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Gym or Fitness Center

Map of Tulum

Nearby attractions

Available Rooms

Standard Double Room, 1 King Bed, City View

1 King • 301 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Twin Room, Multiple Beds, Accessible, City View

2 Single • 301 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 2 Bedrooms, City View

1 Queen • 2 Single • 645 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

££££

Biwa Tulum

££££

9.0 / 10.0

Excellent(204 Ratings)

Hotel in Tulum

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Gym or Fitness Center

Map of Tulum

Nearby attractions

Available Rooms

Standard Double Room, 1 King Bed, City View

1 King • 301 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Twin Room, Multiple Beds, Accessible, City View

2 Single • 301 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 2 Bedrooms, City View

1 Queen • 2 Single • 645 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

9.0 / 10.0

Excellent(204 Ratings)

10.0 / 10.0

Jun 2024

I have been at the biwa 4 or 5 times now. Always great and a lovely staff!

4.0 / 10.0

Mar 2024

This was my 2nd time staying here, and I really like the hotel and service. However, I was a little disappointed this time around. I specifically rebooked this hotel , not only because of the freat location, modernity of the rooms, and service, but also because of the refrigerator/mini kitchen area. It's extremely important thar I have a fridge to keep my beverages cold and to store leftover food. The fridge in this room did not get cold at all and I had to throw out my food. Also, the TV would not function and even the front desk girl couldn't get it working. However, the clerk spoke with the manager and they compensated us with courtesy bikea for the duration of our stay. I will definitely stay at BIWA again when i revisit!

8.0 / 10.0

Mar 2024

We had a wonderful time at the Biwa. The staff was excellent, it was very clean and comfortable and the restaurant was delicious! The only issue we had was the street traffic was very loud.

4.0 / 10.0

Aug 2023

Front desk personal were wonderful, from check in , to answering questions, to check out.

10.0 / 10.0

Apr 2023

We had a wonderful time at the Biwa Tulum! They did a two bedroom full kitchen unit I was perfect everything was super clean! Cannot say enough about the staff!!! They were all so friendly and helpful! The location is perfect for downtown Tulum walking distance to so many bars restaurants! Will definitely stay here again!

6.0 / 10.0

Apr 2023

The check in process was not handled well. We got in late only to find the power out and no one to check us in.

10.0 / 10.0

Feb 2023

Room and staff were great. Television was a bit difficult to mange but that was minor. Overall we enjoyed our stay.

10.0 / 10.0

Feb 2023

The hotel met all our needs. Excellent. Thanks.

5.0 / 10.0

Jan 2023

Really nice rooma and staff. Close to restaurants. A bit noisy from street, but earplugs helped, so slept well.

10.0 / 10.0

Oct 2022

The pool was very nice and calming but my favorite part of this hotel was that it was super affordable for a really nice two bedroom hotel! We did have some inconveniences with the smart stove but other than that, we were able to make ourselves at home in no time! We appreciate the staff for always assisting us and making sure our place was clean after a sandy day at the beach. I felt completely safe and enjoyed walking and exploring the TULUM Center every morning and nightclubs every night. I also enjoyed overlooking the local city through the balcony and really nice slide open doors.

5.0 / 10.0

Aug 2022

Happy with our stay, everything as expected.

10.0 / 10.0

Aug 2022

We had a really great time at Biwa, stuff is super friendly! Rented bikes there and there is a good cafe just in the same building. Amazing location and rooms have air conditioning!

10.0 / 10.0

Jul 2022

Was a great hotel to stay

8.0 / 10.0

Jul 2022

Room was spacious with king size bed ,clean has a ground floor pool and rooftop area. Would recommend

10.0 / 10.0

Jun 2022

Carlos was such a great host!

10.0 / 10.0

May 2022

I will definitely stay at this hotel again. Walking distance to clubs, restaurants and pretty much anything you may need. I love that the rooms are spacious and felt very much like a week equipped apartment and not just a hotel room. The staff was great!!!

8.0 / 10.0

Apr 2022

This hotel was cool! Pro: there is a restaurant and the food was good. Service great. Con: the bed was was uncomfortable. If you want a clean and safe place to lay your head and have a nice hot shower, this spot was great.

5.0 / 10.0

Apr 2022

The hotel is amazingly modern and clean. The rooftop patio is very peaceful. All the staff are very friendly and helpful. The hotel is conveniently located. It is close to downtown main strip and a few blocks from a Colectivo stop, which provides efficient transportation to Tulum Ruins and Akumal. There is a very lovely breakfast place, Vitalis, a block down the road. The staff are very friendly and the food is good. The only problem we encountered was that the hotel is by a very busy and noisy street. It is hard to sleep if you are a light sleeper. Ear plugs and keeping the air conditioning on help lessen the stress noise. We highly recommend it.

10.0 / 10.0

Apr 2022

Very nice condo, big space, and it was walking distance to a few eats.

4.0 / 10.0

Mar 2022

I traveled with my family (2 adults and 2 kids) and we stayed in a 2 bedroom suite. The space and rooms were great. The hotel is located in a busy and noisy street so just bring your earplugs. I would stay there again.

5.0 / 10.0

Feb 2022

Very lovely staff and an immaculately clean hotel. Spotless. Shame the rooftop bar is closed.

2.0 / 10.0

Feb 2022

Bon séjour appartement spacieux, mais. Bruyant. Hôtel central bon rapport qualymrix pour Tulum Pueblo.

5.0 / 10.0

Feb 2022

Stayed here for the great reviews on the hotel and previous reviews were right. Totally recommend for a comfortable, clean with good water pressure, comfly beds and decor

4.0 / 10.0

Jan 2022

Service was really good, clean facilities and close to everything in downtown

4.0 / 10.0

Jan 2022

It was a good stay

5.0 / 10.0

Sep 2021

Biwa hotel is a very nice hotel very clean, Big high ceiling room with awsome shower The fridge needs improvement but the room was great with cold ac. The staff are amazing hotel has their own rental car wich made it better than taking taxis. The roof top has a nice view but the pool was excellent to just hang out play some music and have some drinks.

5.0 / 10.0

Aug 2021

The hotel was simply good. We a family of 4 stayed in a one-bedroom suite and it was a great stay. Would highly recommend it.

5.0 / 10.0

Jul 2021

Close to downtown, very friendly and accommodating staff, very nice pool

5.0 / 10.0

Jun 2021

Lots of choices in downtown Tulum but Hotel Biwa is absolutely beautiful (rooms are new and stunning). I am a U.S tourist and the staff go above and beyond to help you with excursions and any transportation you may need, talk to Carlos as he leads the logistics and speaks perfect English as well as Spanish, great guy as well. Overall great experience, hotel is in great safe location close to most restaurants and attractions. As a solo traveler had no issues walking back and forth at night from the hotel. With the stay!!

5.0 / 10.0

Jun 2021

The biwa was a great stay. Lovely staff. Lovely and clean property and also a great pool. I will stay there again for sure!

5.0 / 10.0

Jun 2021

Location

5.0 / 10.0

Jun 2021

Had an amazing experience. The staff is very welcoming and helpful. Rooms are spacious and clean. Breakfasts in the cafe are nice. Bar in rooftop is closed but we were still allowed to sit up there. Pool was small, but pleasing. 10/10 would return again.

5.0 / 10.0

Jun 2021

Nice hotel, nice staff.

3.0 / 10.0

May 2021

The hotel is really nice, but the location is in the GHETTO! The hotel has no parking other than 3 parking spots in front of the hotel.

5.0 / 10.0

Apr 2021

This hotel is a great deal for the price. The staff was very friendly, the room and pool were clean. It’s literally blocks away from where all restaurants and bars are at. Overall a good choice if your looking for an affordable place to stay near tulum.

5.0 / 10.0

Apr 2021

Very clean, very helpful staff, fast internet, good location

5.0 / 10.0

Mar 2021

Great small hotel with a friendly atmosphere. Restaurant is great, and staff is very knowledgeable about the area.

4.0 / 10.0

Mar 2021

The Hotel is as advertised. Within a 4 minute walk to downtown Tulum, and less than a 15 minute taxi to the beach. Staff were friendly and helpful when needed. they also spoke great English. There's free parking out front of the hotel, but not a lot of it. Only 5 spots actually. But there is street parking on two of the streets that surround the hotel. I had to park on the street a few times, and I was able to find a spot without problem. My only criticism would be that the windows are very thin. And no I don't mean the walls. I could hear street noise very clearly through the bedroom sliding doors. Same goes for the windows above the beds in the second bedroom and the kitchen. We were on the 2nd floor (which is the 3rd floor for Americans) and were woken up almost several times a night because of street noise. That being said, I would recommend this hotel cause of the value and service. We paid $115 USD per night for a 2 bedroom suite with kitchen. That's a good deal! Just make sure you ask for a room that doesn't face the main street.

2.0 / 10.0

Feb 2021

Staff at front were not good.Roof bar and top not available.Pool was a little tub.Stayed one night and left ...please refund 2 nights because of this!

5.0 / 10.0

Feb 2021

This property was very nice and clean, and in a great location! Staff was friendly and accommodating.

FAQs

How much does this hotel cost compared to others in Tulum?

The average price for a rental in Tulum is £168 per night. This rental is £91 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Biwa Tulum. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Biwa Tulum. Enjoy the water!

Is Biwa Tulum pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Biwa Tulum?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Biwa Tulum

Hotel in Tulum

Reasons to book

About this hotel

Amenities

Map of Tulum

Nearby attractions

Available Rooms

Standard Double Room, 1 King Bed, City View

Deluxe Twin Room, Multiple Beds, Accessible, City View

Junior Suite, 2 Bedrooms, City View

Biwa Tulum

Hotel in Tulum

Reasons to book

About this hotel

Amenities

Map of Tulum

Nearby attractions

Available Rooms

Standard Double Room, 1 King Bed, City View

Deluxe Twin Room, Multiple Beds, Accessible, City View

Junior Suite, 2 Bedrooms, City View

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Tulum?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Biwa Tulum pet friendly?

What amenities are available at Biwa Tulum?

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