Paradisus Grand Cana, All Suites - Punta Cana -All Inclusive
Resort in Punta Cana
5-Star Resort
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
About this resort
Located in Punta Cana, 4.1 km from Cocotal Golf and Country Club, Paradisus Grand Cana, All Suites - Punta Cana -All Inclusive provides accommodation with an outdoor swimming pool, free private parking, a fitness centre and a private beach area.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Punta Cana
Available Rooms
Two Bedroom Master Suite
1 King • 2 Single • 1797 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
Family Concierge Suite Swim Up
2 Sofa • 1291 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Family Concierge Master Suite Swim Up
1 King • 1689 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Family Concierge Two Bedrooms Master Suite Swim Up
1 Sofa • 1 Sofa • 1 King • 2 Single • 2992 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
Master Suite
1 King • 990 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
10.0 / 10.0
Las instalaciones , servicio del personal
Tendrían que ofrecer más frozen de frutas en una isla Tropical
10.0 / 10.0
LAS HABITACIONES SON PRECIOSAS Y AMPLIAS LA COMIDA EXQUISITA EL SERVICIO MUY BUENO, LAS FACILIDADES MUY COMODAS EL ROOM SERVICE EXCELENTE, LOS MALETEROS TAMBIEN MUY BUEN SERVICIO
SIN COMENTARIOS TODO LLENO MIS EXPECTATIVAS
10.0 / 10.0
Great atmosphere! Staff was very friendly and you have your own concierge at your finger tips for all your questions / needs.
10.0 / 10.0
Location was great & food was amazing! And the rooms were beautiful! Very spacious & up to date. Easy access to the beach with a 5 minute shuttle ride to the beach.
10.0 / 10.0
Es perfecto el personal es excelente en especial la señorita Reyna de Paula gracias por todas sus atenciones estamos muy agradecidos
Nada todo está muy bien es mi tercer viaje y volveré
1.0 / 10.0
De ese hotel no me gustó nada y menos después de que me ROBARON
I didn't like anything about that hotel and even less after they ROBBED me🚫
🚨🚫❌️ME ROBARON,ME ROBARON una cartera original de Michael Kors y una billetera, es muy probable que sean las chicas de limpieza porque ellas tienen acceso a las habitaciones y pueden salir con cualquier cosa envuelto en toalla o sábanas pero los culpables de que sucedan tales cosas son los que dirigen ese personal porque si una empleada no entra al hotel con una cartera de Michael Kors no debería salir con una sin que ellos investiguen de donde salió, no es la primera vez que me roban,😡
THEY STOLEN FROM ME, THEY STOLEN an original Michael Kors purse and a wallet, it is very likely that they are the cleaning girls because they have access to the room and can leave with anything wrapped in a towel or sheets but the culprits of such things happening are those who manage that staff because if an employee does not enter the hotel with a Michael Kors purse she should not leave with one without them investigating where it came from, it is not the first time I have been robbed❌️❌️❌️
9.0 / 10.0
Las Habitaciones grandes y muy cómodas, impecables atenciones de todo el personal especialmente Orlando el Mayordomo maletero. Las chicas de servicio Nos regalaron Sandalias, café, cremas, protector solar, los tragos excelentes y muy buena presentación de los mismos. La comida muy bien. Todo el complejo hotelero es bellísimo!
La higiene no está mal, pero pueden mejorar la limpieza de las llaves de los baños así como de la piscina del lobby donde están las tortugas.
7.0 / 10.0
La comida y el personal
Áreas restringidas a los huéspedes en general debido a un grupo religioso...
1.0 / 10.0
El parque temático , la piscina principal
El personal es aburrido , a los dominicano los tratan pésimo , el señor del parque de agua que sirve lo helado un moreno con gorra le gritó a mi hijo por que mi hijo le mando a cambia el helado se confundió , muy mal manejo de los empleado a igual la vestimenta
8.0 / 10.0
Las instalaciones, la comodidad
Que el chef del Hotel no conociera los cortes de las carnes, los cortes son iguales en todo el mundo las partes de la res son iguales.
no servir algo que no es ni parecido al corte que le ofrecen y le sirven, el termino no es el que quiera el cocinero es el que el cliente quiere y le gusta.
5.0 / 10.0
Me gusto la habitación, la estructura del hotel, lo limpio que estaba todo, la bebida es de muy buena calidad, los bar mans tienen mucha experiencia preparando muy buenos cócteles & el Katmandu.
Queremos darle las gracias a Julio de servicio al cliente, por entender nuestra frustración y hacer una rápida gestión.
El servicio al cliente, los empleados parecen estar siempre molestos/tristes, pelean/discuten frente a los huéspedes y creo que eso está muy mal, la comida es muy difícil de gestionar; la comida es de muy buena calidad pero es muy incomodo de conseguir reservas, muy mal servicio a la hora de hacer las reservaciones para los restaurantes, entendemos que debería de existir algún snack bar o algo para tener comida cerca de las piscinas y la playa, no hay entretenimiento en el hotel, no tienen discoteca o algún show mas allá de una pista de baile y dos o tres empleados haciendo mímica de canciones por noche.
8.0 / 10.0
Beautiful rooms- very large, modern, comfortable beds- huge bathrooms. Great entertainment schedule and activities. Pools are lovely. We had a beautiful chill week and really enjoyed the evening entertainment. Some of the restaurants were very good - Steakhouse, Machu/Peruvian, Tori/Japanese teppanyaki. The people that run entertainment and pool activities are super fun and energetic and terrific. Michael doing Zumba was a standout j bingo was a blast - “Bingo Bongo”. The circus entertainers were incredible - WOW!! We loved karaoke nights at Rubi Rocks and Bingo
there too! Beach is beautiful turquoise water and soft white sand. Palapas are great. Kathmandu was very very cool - our 13 year old son loved the rides - I was blown away by how well done the park was. We played golf one night but didn’t do the ropes course because it was too hot and not in the shade. Kathmandu is a cool bonus addition to the hotel - but was so empty!! We have no idea how it can stay in business!
Bedroom wall in our room was so thin, we could near everything in the room next door. It was my like they were in our room everytime they came in. We were in Building 1. Longtime Melia circle club members told us the other buildings have better construction.
The service is mid - at best. Most of the staff really don’t go out of their way to be friendly or welcoming. Buffet service is a joke. You have to hunt people down for drinks/coffee and when the hordes of people come, they have a hard time restocking. Also, lines are not orderly and people cut and get into fights! That’s the guests - not the resort- but we had similar bad experiences with the cabana reserving.
The pool has a sign that says you can’t reserve cabanas for more than 30 minutes. What a joke. Totally not enforced. People leave stuff for 8 hours and never show up and there are no cabanas left for those that really need shade. You have to be up by 7:30 to reserve one. We had an encounter with a family who swore they laid down their towels at 3am. We put ours down at 7am and of course theirs were removed by security overnight but it just shows how competitive the whole situation is that people put towels down at 3am!!
Also - the whole shuttle to the beach situation is kind of annoying. Of course it would be better to be on the beach. We got used to it but we were always waiting for shuttles. It’s a nice walk - around 15 minutes- but note that you’re definitely not on the beach.
In short, we really enjoyed our week but just don’t come in expecting five star service or experience. It’s a five star room but service is probably 3 stars.
10.0 / 10.0
Todo
10.0 / 10.0
Excelente, los empleados son muy amenos.
9.0 / 10.0
Katmandú park
Falta de animación
10.0 / 10.0
La habitación
Faltó presión para subir el agua a la ducha en piso alto. Igual el aire de la habitación enfriaba mucho, pero el de la sala NÓ y hacía falta para lograr la temperatura adecuada.
9.0 / 10.0
Small and friendly
Food
8.0 / 10.0
the checkout
8.0 / 10.0
Food and drink is top top. The staff is very servant
The beach is away from the hotel and restaurants that required reservations were always full
7.0 / 10.0
Is Good
Everithing is ok
8.0 / 10.0
The room was amazing and clean, staff Kirsi during our breakfast was amazing!
Steven from customer service was very helpful and also during our night at the reservation dinner at Tori both Mayra and chef Francis where super customer service oriented! They made our night very special.
The beach distance, some employees should be retrained in customer service, food options at the buffet should be reviewed.
6.0 / 10.0
We loved the room !!! The hotel is very spacious and very gorgeous!!! The water park was awesome. The kids loved it. They also liked the kids club !
The staff spoke a little English and we spoke a little Spanglish, lol, but we made it thru the vacation together!
THE FOOD IS HORRIBLE 🤮 ! It was a party of 6 and we all had the runs by the end of the trip. The elevator had no ventilation so it was Extremely hot and unbearable! They messed up on our reservation and then made us pay for it.
8.0 / 10.0
Installations were very nice, very clean hotel, the hotels has a lot of activities for kids, teens and adults, music every night which we loved, staff are very nice and friendly. Variety of restaurants but food was just okay
It’s park Katmandu it’s fun to enjoy with the family, there’s a restaurant there Dolci much better to eat than the food at the hotel. Beach was clean and very secure
Food even though breakfast was good
10.0 / 10.0
Vacation, go to the katmandu park and enjoy
8.0 / 10.0
almost everything was great!
The staff in some areas was kind of complicated and slow, but above all it was ok
FAQs
How much does this resort cost compared to others in Punta Cana?
The average price for a rental in Punta Cana is £138 per night. This rental is £94 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Paradisus Grand Cana, All Suites - Punta Cana -All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Paradisus Grand Cana, All Suites - Punta Cana -All Inclusive. Enjoy the water!
Is Paradisus Grand Cana, All Suites - Punta Cana -All Inclusive pet friendly?
Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Paradisus Grand Cana, All Suites - Punta Cana -All Inclusive?
We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.