Astra Hotel
Hotel in Almaty
3-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
150 metres from Almaty Train Station, this hotel offers a modern interior with stylish restaurant and drinks bar. All rooms offer free Wi-Fi and breakfast can be served in bed.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Laundry
Balcony or Patio
TV
Wheelchair accessible
Family friendly
Map of Almaty
Available Rooms
1 Queen • 1 Sofa • 462 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
3 Single
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
8.0 / 10.0
Расположение, дружелюбный персонал, хорошие завтраки. Номер полностью соответствовал описанию. Моя тетя приехала в 11. 00 утра и в 11.30 ее уже заселили без доплаты. За это отдельная благодарность персоналу.
В душе поддекал шланг, не критично.. но, иногда неудобно. За 5 ночей из уборки только смена полотенец и вынос мусора. Можно было бы полы помыть хотя бы один раз.
5.0 / 10.0
- breakfast is fair. Though menu is the same everyday. But it is fine.
- Restaurants and groceries stores are walking distance and they are still open until midnight.
- Metro is like 10 minutes walk from the Hotel.
- Hotel is clean
- This is hotel is not a good for the tourist who does not speak Russian or their language.
- We had a hard time even when we checked in cause the receptionist does not know how to speaks/understands English.
- We arrived late in the evening and there was no even complementary water in the room.
- On our second night, there was no Air Conditioning in the room, it maybe understandable as they said some construction did something on the line, however they should have informed us by calling, we actually tried to call the reception but to no avail.
- In our stay of 3 nights, we got 1 English Speaking receptionist, when I ask about room extension or late check our, she asked me to wait twice (one in the evening and 1 in the morning), she said (I do not want to name her cause in a way she had helped me booked a Yandex) she is closing the accounts cause she has to log out, but to my surprise in the morning she is still there, and then again I ask, but again she told me to wait cause they are doing something. Our time as tourist is valuable, as we are catching time, my request or what i have to deal with, will only take few minutes, cause it is just a simple yes or no and payment if ever, but she told us to wait twice in different occasion. They maybe a little polite but not happy with the services.
-It is quite far from the Center of Almaty/tourist spots, though it is 4 station away from when you use Metro
-While it is good that you clean-up the room however this hotel they clean-up hotel room even with request to make up the room.
9.0 / 10.0
Добрый день. Отель в целом хороши, встречающий персонал отличный, все сделали как мы хотели. Учли наши пожелания, приветливые девочки на ресепшене.
Но ресторан и завтраки не очень, все кладется по отдельности, сидишь ждешь, когда положат, с учетом того, что основная компания прошла. Завтрак не очень. И уборка на 2-ой день уже не делали, просто меняли полотенце и все, влажная не проводилась.
8.0 / 10.0
Дәрет алатуға ыңғайсыз арнайы кран немесе құман болғаны жақсы болады және тв дұрыс көрсетпейді
1.0 / 10.0
Location is not bad
In one of the rooms the air conditioning did not work and was very hot, the front desk staff just said to find another hotel late in the night.
All 3 rooms were dirty and dusty and dully lit.
Also the breakfast was a mess
4.0 / 10.0
Расположение отеля
Отель уже в ужасном состоянии!!! Не следят, не ремонтируют, не меняют ничего!!! Раньше постоянно останавливались в этом отеле, но Больше не остановимся!!! Нервы потрепали мне своей некомпетентностью!!! Начиная от девушки на ресепшене, заканчивая номерами… в ванной плесень, полотенца изношены, люстры сломаны, одна тусклая лампочка еле горит, все в пятнах, шторы оторванные провисают, сиденья на диване проваливаются… и это в номере люкс!!!((((
8.0 / 10.0
Завтрак разнообразный, всё супер
4.0 / 10.0
Ничего
Плесень в душевой
Невозможно помыться - вода вся стекает на пол через кабинку. Не уходит в слив!
В принципе очень неприятные полотенца серого цвета ( когда то были белые 🤦♀️
8.0 / 10.0
Everything.. Clean toilet. Daily housekeeping.. Nice normal restaurants with great food. Friendly staff when i ask to prepare food for sahoor.. Near city, public transport ard Abylai street, near money changer.. Can go to almaty centre mosque ard 1-2 km easy acess for yandex.. 24 hrs restaurant nearby. Payment by local curr
Soundproof not so great.
4.0 / 10.0
отношение хаускипинга, это было ужасное отношение
4.0 / 10.0
Location is good near station and money changer and small mall
Th room is too cold the heater is not working, were next door was the smoking area the door is bagging too loud really loud. Then they transfer us to the room smelly is poop. There not followed the price in Booking. Remove there hotel booking advertise. Price is not the same when i was check in not the same in booking. So is ended up they give us discount cos were going to check out our first night due to low quality of the hotel. Is 3 days not 2 days coz early check is full price we pay extra day.
3.0 / 10.0
Расположение отеля хорошее, светлые комнаты окна практически на всю стену, персонал девочки добрые и отзывчивые но не все, хороший wifi
- Комнаты практически не убирают за все эти дни проживание убрались всего 2 раза (что туда входит немного поправили постель и заменили полотенце)
- очень плохо работает кондиционер, на все 5 дней проживания поставили только одну упаковку зубной пасты с щеткой (после использования в первый день замена или дополнении не было, ужас)
- Никаких шампуней в душе нету, есть только мыло
- Душ сломанный
- В туалете не работает вентиляция
- в туалете дверь если закрыть то не откроешь
- Бокал грязный
- нету бара в комнате
- Ресторан слишком рано закрывается и не возможно ничего приобрести элементарно воды
10.0 / 10.0
Very close the train station, great if you need to take the train to Astana. Many restaurants and shops nearby, central location, but not too noisy. Good breakfast.
7.0 / 10.0
there is no internet on TV
9.0 / 10.0
The room is clean and tidy. The quality of the breakfast food included in the room rate is very good, and there are many kinds of choices. The front desk staff is kind and helpful with a smile. Cost-effective hotel.
9.0 / 10.0
Good service, location, staff
room a bit hot for us not used
8.0 / 10.0
Good staff and breakfast
The duvet covers were torn.
Slippers had very small size.
8.0 / 10.0
staff at the reception was very professional and helpful.
Hotel was located very near to a metro station
they really need to invest in a ventilation system so the whole first floor including the restaurant doesn’t smell like the kitchen!
More hangers/drawers would had been useful
8.0 / 10.0
Comfortable place to stay and enjoy the city
9.0 / 10.0
Excellent location
No kettle for tea.
FAQs
How much does this hotel cost compared to others in Almaty?
The average price for a rental in Almaty is £31 per night. This rental is £6 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Astra Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Astra Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Astra Hotel?
We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and laundry.
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