Hampton Inn by Hilton Charlotte/Matthews
Hotel in Matthews, NC
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel in Matthews with free breakfast and a fitness center
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Hampton Inn by Hilton Charlotte/Matthews offers 91 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Hampton Inn by Hilton Charlotte/Matthews offers 91 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.
This Matthews hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
TV
Gym or Fitness Center
Map of Matthews, NC
Nearby attractions
Available Rooms
Two Doubles Refrigerator Microwave Non-Smoking
Beds not specified • 216 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
One King Bed, Non-Smoking
Beds not specified • 214 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
One King Bed, Non-Smoking, Accessible
Beds not specified • 216 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed, Accessible, Non Smoking
Beds not specified • 216 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, Multiple Beds, Accessible, Non Smoking
Beds not specified • 216 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Ratings and reviews
2.5 / 5.0
The room was nice. Liked the free breakfast. The hotel itself had an older interior but no complaints.
0.5 / 5.0
The door was not possible to lock properly, a number of water leakages from the roof, the general condition is poor. However, the staff is nice, but could not help me, only ask me to talk to the manager that will not be on-site prior to me checking out. I was offered a refund, but as it was booked via a third party, it was not possible for the hotel to refund. In the end, I accepted my faith and had a really bad night with less sleep than needed and a symphony of water dripping. Will not recommend this hotel.
2.5 / 5.0
Really quiet area and uniquely located near lots of shopping and dining restaurants.
2.5 / 5.0
Really quiet area and uniquely located near lots of shopping and dining restaurants.
0.5 / 5.0
The hotel was filthy!!!! Moldy, wet and smelled terrible. Housekeeping was very noisy going in and out of rooms that were being cleaned and ALWAYS letting the door slam with each entry or exit. No attention to detail, no care taken and saw a housekeeper walk past garbage on the floor. My friends and I picked it up. Disgusting hotel as well as many of the staff members.
Breakfast dining room lady was WONDERFUL, hard worker!
0.5 / 5.0
The hotel was filthy!!!! Moldy, wet and smelled terrible. Housekeeping was very noisy going in and out of rooms that were being cleaned and ALWAYS letting the door slam with each entry or exit. No attention to detail, no care taken and saw a housekeeper walk past garbage on the floor. My friends and I picked it up. Disgusting hotel as well as many of the staff members.
Breakfast dining room lady was WONDERFUL, hard worker!
2.5 / 5.0
First time at this location and service was great as always. The guest service representative was a dear.
2.5 / 5.0
First time at this location and service was great as always. The guest service representative was a dear.
2.0 / 5.0
One of our rooms was saturated with mold
4.0 / 5.0
Would have rated higher if the pool had been open - maintenance in the summer was surprising
4.0 / 5.0
Would have rated higher if the pool had been open - maintenance in the summer was surprising
1.5 / 5.0
The hotel is understaffed
Long wait time at check in despite it being 7 .00pm.
No staff to clean the room or change towels
Given a room and found it was occupied and had to return to check in desk to get a new room.
1.5 / 5.0
The hotel is understaffed
Long wait time at check in despite it being 7 .00pm.
No staff to clean the room or change towels
Given a room and found it was occupied and had to return to check in desk to get a new room.
2.5 / 5.0
Very nice rooms and welcoming staff.
2.5 / 5.0
Very nice rooms and welcoming staff.
3.0 / 5.0
The air-conditioner in our room was so noisy.
3.0 / 5.0
The air-conditioner in our room was so noisy.
0.5 / 5.0
I was terrible. We specifically booked the hotel to use the pool and outdoor seating area after an all day car drive to attend my brother-in-law’s funeral. The funeral started at 1 pm. We got to the hotel at 1230 and had to wait at least 20-mins for anyone to show at the front desk which means we had to scramble and ended late at the funeral. Come to find out the pool is “under repair” and we can’t even use the outdoor sitting area to just get some air — we had to sit in the parking lot. When asked why it isn’t advertised that the pool area is closed they said it was on their website but it is not and it is not on Hotels.com either.
When we wanted to shower we noticed the shower doors were dirty and mold is growing inside the shower. Needless to say we didn’t shower. We were promised a gift card to remedy the inconvenience and I am still waiting.
0.5 / 5.0
I was terrible. We specifically booked the hotel to use the pool and outdoor seating area after an all day car drive to attend my brother-in-law’s funeral. The funeral started at 1 pm. We got to the hotel at 1230 and had to wait at least 20-mins for anyone to show at the front desk which means we had to scramble and ended late at the funeral. Come to find out the pool is “under repair” and we can’t even use the outdoor sitting area to just get some air — we had to sit in the parking lot. When asked why it isn’t advertised that the pool area is closed they said it was on their website but it is not and it is not on Hotels.com either.
When we wanted to shower we noticed the shower doors were dirty and mold is growing inside the shower. Needless to say we didn’t shower. We were promised a gift card to remedy the inconvenience and I am still waiting.
5.0 / 5.0
Great spot
5.0 / 5.0
Great spot
1.0 / 5.0
Ants in the breakfast area
1.0 / 5.0
Ants in the breakfast area
5.0 / 5.0
Love this place
5.0 / 5.0
Everything was kept and was clean and staff were friendly and helpful
5.0 / 5.0
Everything was kept and was clean and staff were friendly and helpful
5.0 / 5.0
This hotel exceeded expectations with its outstanding service and impeccable cleanliness. The staff went above and beyond to ensure a comfortable stay, attending to every detail with a friendly and professional demeanor. The rooms were spotless, well-maintained, and provided a cozy atmosphere perfect for both relaxation and work.
5.0 / 5.0
This hotel exceeded expectations with its outstanding service and impeccable cleanliness. The staff went above and beyond to ensure a comfortable stay, attending to every detail with a friendly and professional demeanor. The rooms were spotless, well-maintained, and provided a cozy atmosphere perfect for both relaxation and work.
0.5 / 5.0
We booked the stay because website indicated has a pool. Pool hasn’t been open for over a year. Also they never cleaned the Room . Tried to cancel reservation and stay. Tried to speak with hotel manager, but never got a call back. Planning to dispute charges on my credit card
0.5 / 5.0
We booked the stay because website indicated has a pool. Pool hasn’t been open for over a year. Also they never cleaned the Room . Tried to cancel reservation and stay. Tried to speak with hotel manager, but never got a call back. Planning to dispute charges on my credit card
3.0 / 5.0
I could write a list of what was wrong/dirty in our room and hotel, but for some reason we still enjoyed being there. Big thing I’d say is open your pool and create a beautiful outdoor space! It has wonderful potential, yet it’s sitting there derelict.
3.0 / 5.0
I could write a list of what was wrong/dirty in our room and hotel, but for some reason we still enjoyed being there. Big thing I’d say is open your pool and create a beautiful outdoor space! It has wonderful potential, yet it’s sitting there derelict.
4.0 / 5.0
Web site shows outside pool. Selected this hotel because of the nice looking pool. Checked in to see the pool still had cover over it. Asked about it and was told they are renovating it. This is June 22!! Really??
4.0 / 5.0
Web site shows outside pool. Selected this hotel because of the nice looking pool. Checked in to see the pool still had cover over it. Asked about it and was told they are renovating it. This is June 22!! Really??
2.5 / 5.0
Great experience. Clean, nice staff and comfortable. My room was close to the road and was able to hear traffic some. Other than that it is fine. There is also a parking fee that is charged in addition to the room.
2.5 / 5.0
Great experience. Clean, nice staff and comfortable. My room was close to the road and was able to hear traffic some. Other than that it is fine. There is also a parking fee that is charged in addition to the room.
1.5 / 5.0
Shower and sink didnt drain properly. Had to shower and take a bath at sane time. Interior is outdated. Corners of walls peeling and carpet chewed up. Ac is super loud. Toilet woke everyone up when flushed from being so loud. Not worth over $100 a night.
1.5 / 5.0
Shower and sink didnt drain properly. Had to shower and take a bath at sane time. Interior is outdated. Corners of walls peeling and carpet chewed up. Ac is super loud. Toilet woke everyone up when flushed from being so loud. Not worth over $100 a night.
0.5 / 5.0
Large roaches showed up in our room after we did a check for bed bugs and other things. One of the desk staff tried to be helpful and understand but was quickly silenced by the other staffer. While the hotel appeared nice this experience was off-putting and I don’t recommend staying there until they get the roach problem under control.
0.5 / 5.0
Large roaches showed up in our room after we did a check for bed bugs and other things. One of the desk staff tried to be helpful and understand but was quickly silenced by the other staffer. While the hotel appeared nice this experience was off-putting and I don’t recommend staying there until they get the roach problem under control.
FAQs
How much does this hotel cost compared to others in Matthews?
The average price for a rental in Matthews is £98 per night. This rental is £26 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hampton Inn by Hilton Charlotte/Matthews. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hampton Inn by Hilton Charlotte/Matthews. Enjoy the water!
Is Hampton Inn by Hilton Charlotte/Matthews pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hampton Inn by Hilton Charlotte/Matthews?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and tv.
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