Four Points by Sheraton Columbus-Polaris

Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed | Pillowtop beds, in-room safe, desk, laptop workspace

8.8

Excellent(40 Reviews)

Hotel in Westerville, OH

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Suburban Columbus hotel in Polaris with free parking
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Housekeeping is available on request.
Four Points by Sheraton Columbus-Polaris offers 100 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Garden

Map of Westerville, OH

Nearby attractions

Columbus Zoo and Aquarium

12.9 mi

Ohio Stadium

16.1 mi

Franklin Park Conservatory and Botanical Gardens

19.7 mi

Highbanks Metro Park

5.3 mi

Available Rooms

Room, 1 King Bed

Beds not specified • 365 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Room, 2 Queen Beds, Non Smoking

Beds not specified • 336 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Suite, 1 Bedroom

Beds not specified • 553 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

££££

Four Points by Sheraton Columbus-Polaris

££££

8.8

Excellent(40 Reviews)

Hotel in Westerville, OH

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Garden

Map of Westerville, OH

Nearby attractions

Columbus Zoo and Aquarium

12.9 mi

Ohio Stadium

16.1 mi

Franklin Park Conservatory and Botanical Gardens

19.7 mi

Highbanks Metro Park

5.3 mi

Available Rooms

Room, 1 King Bed

Beds not specified • 365 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Room, 2 Queen Beds, Non Smoking

Beds not specified • 336 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Suite, 1 Bedroom

Beds not specified • 553 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Reviews

8.8

Excellent(40 Reviews)

4.0

Nov 2024

The hotel renovations were very modern and the room was comfortable. The location was nice and close to several restaurants in the area. I was sad to see breakfast was not included as free.

4.0

Nov 2024

The hotel renovations were very modern and the room was comfortable. The location was nice and close to several restaurants in the area. I was sad to see breakfast was not included as free.

5.0

Nov 2024

Great location at Polaris. Only concern was there was 3 car break in's one night.

5.0

Nov 2024

Great location at Polaris. Only concern was there was 3 car break in's one night.

4.0

Nov 2024

Clean and comfortable. Loved that there was no carpet. For the price, it was a great experience. There were a few maintenance issues. The security lock on the door was broken off, and the shower shelf was loose. Offered breakfast but we didn’t partake.

4.0

Nov 2024

5.0

Nov 2024

My husband and I stayed 2 nights. We were there for an Exhibition at the Ohio State Fairgrounds. The reason we chose this hotel was because it was pet friendly, since we had to take our small terrier with us. There was no extra cost for that. The room was very nice, the bed very comfortable and the bathroom modern and very clean. There was even a complimentary breakfast. The people at the reception were super friendly and helpful. We will definitely come back next year again!

5.0

Nov 2024

4.0

Oct 2024

Park and unload your gear out front of the building, take it to your room, then go park your car. You don't want to make that walk carrying stuff. There is nowhere to walk that isn't a road.

4.0

Oct 2024

Park and unload your gear out front of the building, take it to your room, then go park your car. You don't want to make that walk carrying stuff. There is nowhere to walk that isn't a road.

5.0

Sep 2024

This hotel was very updated and clean. Loved the hard surface flooring in the room. Very friendly staff

5.0

Sep 2024

This hotel was very updated and clean. Loved the hard surface flooring in the room. Very friendly staff

3.0

Aug 2024

Very disappointed

3.0

Aug 2024

The elevator was scary as it made lots of noise and shook at every floor. Took the stairs for the rest of the time. At the bottom of the stairs was lots of old air conditioners from the rooms. Plus lots of other stuff they were throwing out. Not a good look.

1.0

Aug 2024

They double charged me twice

3.0

Jul 2024

It was fine, I won’t stay there again. They did say they are doing remodels but that would have been nice to know before booking. Some of the amenities I specifically wanted were closed because of the remodel

4.0

Jul 2024

our room was clean, the hotel smelled clean. We were extremely disappointed in the swimming pool being closed, and we wanted a drink at the bar before bed. We were on trip for a sporting event with several families and the kids wanted to swim and the parents wanted a drink.

5.0

Jul 2024

Was great cool clean

5.0

Jul 2024

Clean hotel, extremely kind staff, exceptional service. It was convenient being so close to shops and restaurants. There’s still some construction happening on the 2nd floor, but my friend and I were not affected by that at all. Thank you for the comfortable stay!

4.0

Jun 2024

2 of the 3 EV car chargers weren’t working and the one that was was plugged into a car that was fully charged but the customer wouldn’t answer his phone or door so I was unable to charge my car overnight. I chose this hotel for the EV charging. It shouldn’t be advertised as such if 2 out of 3 are broken and they are aware of this.

1.0

Jun 2024

When I booked the room it was advertised as a King bed with a Sleeper Sofa. There was NO Sleeper sofa. It was a rock hard couch with a pull out trundle that did not pull up level with the sofa. We had 3 people, 1 person had to sleep on that rock hard couch. When told they could upgrade our room, told we would be charged more to upgrade. Housekeeping never came to clean the room or offer clean linens or towels. They filled in the pool with cement. The hotel was under renovations, no gym, no restaurant,. None of this was communicated when I made the reservation.

5.0

May 2024

Comfortable and friendly !

2.0

May 2024

We had cars broken into in the parking lot. Received an email on the day we were to arrive that they were under rennovation and that the bar and dining areas would be closed.

10.0

Apr 2024

Good quality experience

2.0

Mar 2024

When I arrived, I was notified that the elevators did not work. The building has been under heavy construction for at least 1 year. The only floors (4 floors total) that are in condition sufficient for hotel accommodations are the first and fourth. I had to lug my luggage up and down 4 flights of stairs. There used to be a pool, a bar and restaurant. There are none of these things now. At 10-minutes to 9PM my second night on the fourth floor, construction work involving heavy equipment and drilling began above me on the roof. When I called the concierge desk I was given long silence, and after a pause, a "eh, OK.... I'll have to tell them to stop work." It wasn't cheap, either. Considering the location, a strip mall farther from downtown than the airport, this was the most unexpectedly terrible hotel stay I've ever had, without any notice, as Expedia did not accurately describe this property.

2.0

Mar 2024

I ordered and paid for a king bed suite. They said they gave my room away and put me in a 2 single bed room. TV did not work . Elevators were broken and they put me on the 4th floor.8 flights of steps for a 73 year old man. This place should be shut down by the health department. Will never stay in a 4 points again. I did get a laugh though when I went to a meeting this morning and told the 20 participants about the 4 points dumpster fire.

10.0

Mar 2024

Only downfall is that it is under construction but I was not disturbed by it at all. Might bother others

1.0

Mar 2024

I was informed the night before my arrival that the hotel was under construction. Yes, I could have rebooked elsewhere, but all the rooms in the area were booked. This should have been stated at the time of booking. There was not enough lighting in the room for the evenings. There was only 1 mirror, so if someone was in the restroom, no one else could get ready. The luggage rack had what looked like dry wall dust all over it from the construction. The heater was so loud every time it went on. Each morning we were woken up by some type of construction noises. The bathroom was nice, and the two gentlemen working the desk were also very kind. This was the first time I booked through hotels.com, and could be my last. So disappointing.

8.0

Feb 2024

I didn't know until the day before my stay that this property was under construction. Too late to make a change, unfortunately. I was given one of the newly renovated rooms. It was nice. The bar and restaurant were closed, of course, which was inconvenient. I was lucky to have a very convenient, walkable place right behind the hotel. Staff was pleasant and I got a free bottle of water!

2.0

Feb 2024

This was one of the worst experiences I have had using an online app to book a hotel. This hotel should not have been listed to provide rooms to guests. I received an email the evening before after the cancellation window had closed saying they were renovating the lobby and the restaurant and bar would not be available. It was much worse than that. There were no facilities. The lobby and the rest of the hotel were under construction. The hallway was filled with construction materials and equipment. It took over 15 minutes for someone to come to the “front desk”. There appeared to be a few rooms that were available. The other rooms were open and filled with construction materials. The room was listed as a king bed and pull out sofa but there was only a chair and no sofa. None of this was mentioned when I booked the room. This was disgraceful and I cannot believe that Expedia offered this hotel as a legitimate option. This was an unbelievable experience. I could continue this rant but it would not alleviate my sense of how inappropriate this experience has been. The facility should be ashamed, as should Expedia for listing it.

6.0

Jan 2024

The hotel was under construction and this was not disclosed when I booked. They did send an email about it the day of my check in when I was already in transit.

6.0

Jan 2024

The entire property was going through a total renovation. Received an email the day of travel. Nothing we could have done. Employees were fine, but this hotel should not have been open. Expected more from this chain. Was surprised when I got such a good rate for this hotel. Found out why when I got there.

4.0

Dec 2023

Place is under complete renovation and should not be offering rooms. I was given a "renovated" room, the renovation team must have been a cheap one. Shower handles loose, door missing screws, horrible furniture, bed right nest to a/c unit, matress smaller than box. Was there for 1 hr and left in the middle of the night

2.0

Dec 2023

Hotel was undergoing renovations so many of the amenities were not available to us when we stayed. Hotel also didn’t have tv service at the time we stayed.

3.0

Dec 2023

This place was horrible. Elevator was iffy on whether I'd make it to the 4th floor. Almost every amenity listed was unavailable because of renovations. TV service did not work. To top it off, I was double charged and keep getting the "it is a hold only" from staff members. The hold processed as a payment and now I have to get a refund. I only booked here for the Tesla chargers. Thankfully, they worked.

1.0

Dec 2023

Between the renovations and lack of amenities this place should be a no go for any future visitors. Worst hotel experience I and my family have ever had. Screws and wall/ceiling debris all over the floor. Unreliable workers that say one thing then lie to cover their own butts. Reno’s at all hours of the night. A elevator that wasn’t up to code. They should have shut down for the renovations and not open back up. Worse experience of my life. Will do everything in my power to make sure my friends and family never experience this place. I’m not the type of person to leave a bad review but I can’t come up with one nice thing to say about it.

2.0

Nov 2023

They had construction going on

2.0

Nov 2023

There was no accommodation for the pool. The building was being renovated. It looked unsafe. So many safety hazards. The elevator was scary. I would’ve never booked had I known the hotel was under reconstruction. This hotel should be closed until they finish. I feel like I was put on the floor that was very unsafe

2.0

Nov 2023

Probably should have been closed for the renovations. The elevator felt extremely unsafe. The walls and ceilings showed signs of major building shifting. Also, no privacy due to the joining room doors. You can hear every word. The main door didn't want to easily shut. It's probably time to tear down and rebuild by the looks of things.

5.0

Nov 2023

Even though breakfast lounge and 3rd floor were under construction the property was quiet and clean and rooms were large. Nice spot.

FAQs

How much does this hotel cost compared to others in Westerville?

The average price for a rental in Westerville is £108 per night. This rental is £35 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Four Points by Sheraton Columbus-Polaris. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Four Points by Sheraton Columbus-Polaris pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Four Points by Sheraton Columbus-Polaris?

We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and tv.

Explore similar vacation rentals in Westerville

Explore all rentals in Westerville

9.3

Outstanding(245 Reviews)

Renaissance Columbus Westerville-Polaris Hotel

Hotel

in Westerville

4star

1 king bed

Pool · Kitchen or Kitchenette · Air conditioner

Nestled in Westerville, this Hotel is perfect for your next vacation. Enjoy Renaissance Columbus Westerville-Polaris Hotel's top-rated amenities, including Air conditioner, Fireplace and Internet / Wifi, and more.

££££

Four Points by Sheraton Columbus-Polaris

Hotel in Westerville, OH

Reasons to book

About this hotel

Amenities

Map of Westerville, OH

Nearby attractions

Available Rooms

Room, 1 King Bed

Room, 2 Queen Beds, Non Smoking

Suite, 1 Bedroom

Four Points by Sheraton Columbus-Polaris

Hotel in Westerville, OH

Reasons to book

About this hotel

Amenities

Map of Westerville, OH

Nearby attractions

Available Rooms

Room, 1 King Bed

Room, 2 Queen Beds, Non Smoking

Suite, 1 Bedroom

Reviews

FAQs

How much does this hotel cost compared to others in Westerville?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Four Points by Sheraton Columbus-Polaris pet friendly?

What amenities are available at Four Points by Sheraton Columbus-Polaris?

Explore similar vacation rentals in Westerville

Westerville travel inspiration

Related vacation destinations