Extended Stay America Select Suites Chicago Naperville East
Hotel in Naperville, IL
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel in Naperville
This hotel features self parking, laundry facilities, and a front-desk safe. WiFi in public areas is free. Other amenities include a vending machine.
Housekeeping is available on request.
Extended Stay America Select Suites Chicago Naperville East offers 136 accommodations with hair dryers and irons/ironing boards. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
The recreational activities listed below are available either on site or nearby; fees may apply.
This hotel features self parking, laundry facilities, and a front-desk safe. WiFi in public areas is free. Other amenities include a vending machine.
Housekeeping is available on request.
Extended Stay America Select Suites Chicago Naperville East offers 136 accommodations with hair dryers and irons/ironing boards. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Map of Naperville, IL
Available Rooms
Studio, 1 Queen Bed, Accessible, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Studio, 1 King Bed, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Studio, 1 Queen Bed, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Studio, 2 Queen Beds, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Reviews
1.0
Bed is not comfortable. Run down and smells old and musty.
1.0
Bed is not comfortable. Run down and smells old and musty.
1.5
No shower curtain and desk was closed.
1.5
No shower curtain and desk was closed.
1.0
Tub was clogged,toilet was clogged, t.v remote didn't work
1.0
Tub was clogged,toilet was clogged, t.v remote didn't work
0.5
This is the WORST place I’ve ever stayed. I would give it zero stars if I could.
Hallway always smells of cigarettes and/or marijuana smoke every time I come off the elevator. Rooms are all labeled non-smoking, but other residents obviously ignore it. The room smells of old vomit and mildew. Only one of two burners on the stove work. Half the buttons on the microwave don’t work. They supply nothing without charging. Most places supply at least a basic set of pots and pans and dishes. This place charges $25 for the pans and $20 for dishes. Luckily I live locally and am only using their accommodations while work is being done in my house so I could run back for some things. I brought my own folding table because there isn’t much counter space.
My key card stops working daily and the front desk is closed from 10pm to 9am. So if you have to come back after 10pm and your card isn’t working, then you’re locked out for the night. Most hotels have night audit staff so someone is at the desk 24 hours a day. Not this place. There is a phone in the vestibule you can call for service after hours. Thankfully, I haven’t had to use it yet. I have had my card rekeyed 5 times in the past 5 days. They tell me to keep it away from electronics, but it’s in an RFID protected pocket of my wallet, so I know that isn’t the issue.
The desk staff are friendly and kind, but the place is an absolute dump. Spend your money elsewhere if you can afford to. You get what you pay for.
0.5
This is the WORST place I’ve ever stayed. I would give it zero stars if I could.
Hallway always smells of cigarettes and/or marijuana smoke every time I come off the elevator. Rooms are all labeled non-smoking, but other residents obviously ignore it. The room smells of old vomit and mildew. Only one of two burners on the stove work. Half the buttons on the microwave don’t work. They supply nothing without charging. Most places supply at least a basic set of pots and pans and dishes. This place charges $25 for the pans and $20 for dishes. Luckily I live locally and am only using their accommodations while work is being done in my house so I could run back for some things. I brought my own folding table because there isn’t much counter space.
My key card stops working daily and the front desk is closed from 10pm to 9am. So if you have to come back after 10pm and your card isn’t working, then you’re locked out for the night. Most hotels have night audit staff so someone is at the desk 24 hours a day. Not this place. There is a phone in the vestibule you can call for service after hours. Thankfully, I haven’t had to use it yet. I have had my card rekeyed 5 times in the past 5 days. They tell me to keep it away from electronics, but it’s in an RFID protected pocket of my wallet, so I know that isn’t the issue.
The desk staff are friendly and kind, but the place is an absolute dump. Spend your money elsewhere if you can afford to. You get what you pay for.
2.5
nothing but positive staff kind, friendly, above and beyond service as I'm partially handicapped this week and lugging around an extra 60 pounds of fluid waiting to be drained in 48 hours, ive already extended my stay twice keeping the same room
2.5
nothing but positive staff kind, friendly, above and beyond service as I'm partially handicapped this week and lugging around an extra 60 pounds of fluid waiting to be drained in 48 hours, ive already extended my stay twice keeping the same room
3.0
Tv kinda small and room kinda smaller old
3.0
Tv kinda small and room kinda smaller old
0.5
This hotel was the worst I have ever stayed in. The hallways smelled really bad. My sisters room had no shower curtain. My friends room, the toilet seat was broken/cracked. There are no amenities in the room. You have to bring your own. The desk receptionist and the manager had no customer service skills whatsoever. I will never stay there again. Terrible experience all the way around.
0.5
This hotel was the worst I have ever stayed in. The hallways smelled really bad. My sisters room had no shower curtain. My friends room, the toilet seat was broken/cracked. There are no amenities in the room. You have to bring your own. The desk receptionist and the manager had no customer service skills whatsoever. I will never stay there again. Terrible experience all the way around.
1.5
Not clean exterior or hallways and somewhat dingy overall. The room was decent.
1.5
Not clean exterior or hallways and somewhat dingy overall. The room was decent.
1.0
The office was closed I had to call and wait until they found whoever was working. 15 min latter she comes. My reservation was there but she said the room smells like smoke. So she picked a different room. 303 smells very bad!!!!! Shelf was broken off wall. I expected a lot better service and cleaning. It not better than motel 6. That’s BAD.
1.0
The office was closed I had to call and wait until they found whoever was working. 15 min latter she comes. My reservation was there but she said the room smells like smoke. So she picked a different room. 303 smells very bad!!!!! Shelf was broken off wall. I expected a lot better service and cleaning. It not better than motel 6. That’s BAD.
1.0
My room was not clean. There wasn't any staff on site to complain
2.0
I took room but bed is not clean. Wash room batch tub water is logging. No breakfast but it said while booking breakfast included. Very disapointed with service.
1.0
My room was not clean. There wasn't any staff on site to complain
2.0
I took room but bed is not clean. Wash room batch tub water is logging. No breakfast but it said while booking breakfast included. Very disapointed with service.
2.5
They no longer have grab and go breakfast, you have to pay for cooking utensils, iron and ironing board are not in rooms, and the whole floor smelled like weed.
2.5
They no longer have grab and go breakfast, you have to pay for cooking utensils, iron and ironing board are not in rooms, and the whole floor smelled like weed.
4.0
It was OK for a night . The appliances need to be updated though.
4.0
It was ok for a nights stay . The appliances need to be updated though.
4.0
It was ok for a nights stay . The appliances need to be updated though.
0.5
Disgusting room, disgusting carpet. Smelled like cat urine. Very outdated. Unsanitary!! I think I deserve a refund!!
0.5
Disgusting room, disgusting carpet. Smelled like cat urine. Very outdated. Unsanitary!! I think I deserve a refund!!
0.5
This place was so disgusting, we ended up leaving after checking in. It was filthy, run down, and there were dogs barking incessantly and destroying the door. We were greeted at the front desk by a dirty toilet plunger sitting on the floor. The smell of smoke, must and marijuana slapped you in the face when you walked in. There was trash strewn on the floor and hallway when we got off on the 2nd floor. I have never experienced anything like this.
0.5
This place was so disgusting, we ended up leaving after checking in. It was filthy, run down, and there were dogs barking incessantly and destroying the door. We were greeted at the front desk by a dirty toilet plunger sitting on the floor. The smell of smoke, must and marijuana slapped you in the face when you walked in. There was trash strewn on the floor and hallway when we got off on the 2nd floor. I have never experienced anything like this.
3.0
This is an extended stay facility with no coffee maker no utensils or pans. I was told to go to the dollar store to obtain these items. The elevator was filthy.
3.0
This is an extended stay facility with no coffee maker no utensils or pans. I was told to go to the dollar store to obtain these items. The elevator was filthy.
3.0
Everything was fine but the only thing that wasn’t ok was the smell in the hallways. I’m pregnant so I don’t know if it was because my nose is more sensitive but the smell of cat urine was very strong in the hallways.
3.0
Everything was fine but the only thing that wasn’t ok was the smell in the hallways. I’m pregnant so I don’t know if it was because my nose is more sensitive but the smell of cat urine was very strong in the hallways.
1.0
Check in was horrible couldn’t find my reservation
1.0
Check in was horrible couldn’t find my reservation
1.0
The room itself was very clean & smelled good. The sheets were fresh & pillows too. However, the remote 4 the TV didn't work, tried 2 get it corrected but they gave me a universal that wouldn't pull the guide up 2 see what was on the channels that were available. Then my card wouldn't work on the side door, I'm a smoker and am forced to go out to smoke, which is fine, went & had it fixed, tried again later, still not working. Went 2 get it fixed, the employee was busy chatting w/ someone outside about clothes. Interrupted them, she said "That happens sometimes" & stared at me without offering a fix. As I bored holes in2 her eyes with my own she then explained that it's normal 4 the side door 2 not work properly. I walked away briskly & she accused me of having an attitude & that "that"s ok cuz she didn't care anyway". I replied I knew she didn't as she hadn't fixed any of the issues I had pointed out in the first place. So......clean & fresh but terrible service & terrible employees that create confrontation themselves, even if you try 2 walk away quietly. And of course I got an attitude, I'm not getting anything fixed but you definitely got my money. She was African, leather fedora hat, glasses, white button shirt, seemed 2b the night manager. Terrible interactive skills, needs a mountain of training.
1.0
The room itself was very clean & smelled good. The sheets were fresh & pillows too. However, the remote 4 the TV didn't work, tried 2 get it corrected but they gave me a universal that wouldn't pull the guide up 2 see what was on the channels that were available. Then my card wouldn't work on the side door, I'm a smoker and am forced to go out to smoke, which is fine, went & had it fixed, tried again later, still not working. Went 2 get it fixed, the employee was busy chatting w/ someone outside about clothes. Interrupted them, she said "That happens sometimes" & stared at me without offering a fix. As I bored holes in2 her eyes with my own she then explained that it's normal 4 the side door 2 not work properly. I walked away briskly & she accused me of having an attitude & that "that"s ok cuz she didn't care anyway". I replied I knew she didn't as she hadn't fixed any of the issues I had pointed out in the first place. So......clean & fresh but terrible service & terrible employees that create confrontation themselves, even if you try 2 walk away quietly. And of course I got an attitude, I'm not getting anything fixed but you definitely got my money. She was African, leather fedora hat, glasses, white button shirt, seemed 2b the night manager. Terrible interactive skills, needs a mountain of training.
3.0
In
FAQs
How much does this hotel cost compared to others in Naperville?
The average price for a rental in Naperville is £103 per night. This rental is £50 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Extended Stay America Select Suites Chicago Naperville East. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Select Suites Chicago Naperville East pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Select Suites Chicago Naperville East?
We found 4 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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