Montigo Resorts, Somerset

Junior Suite | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

4.2

Excellent(291 Reviews)

Hotel in Shepton Mallet

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

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About this hotel

Hotel in Shepton Mallet with a full-service spa and a health club
Along with a full-service spa, this hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Montigo Resorts, Somerset offers 28 accommodations with DVD players and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Smart televisions are featured in guestrooms. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a health club, a spa tub, and a sauna.

Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Shepton Mallet

Nearby attractions

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

££££

Montigo Resorts, Somerset

££££

4.2

Excellent(291 Reviews)

Hotel in Shepton Mallet

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a health club, a spa tub, and a sauna.

Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Shepton Mallet

Nearby attractions

4.2

Excellent(291 Reviews)

1.5

Jul 2024

The room needed updating. The hot water was on pressure pump so it made loud noise when you turned the hot tap on.

1.5

Jul 2024

The room needed updating. The hot water was on pressure pump so it made loud noise when you turned the hot tap on.

2.0

Jun 2024

There is an extra charge for everything, service was poor and didn’t feel like a guest.

2.0

Jun 2024

There is an extra charge for everything, service was poor and didn’t feel like a guest.

0.5

May 2024

The shower was temperamental and banging while working, it wasn’t until it control fell off that it went hot then couldn’t do anything about it, chips out of the mirror water went everywhere, door handle falling off.

0.5

May 2024

2.5

Apr 2024

Awesome we loved it

2.5

Apr 2024

Awesome we loved it

4.0

Mar 2024

Bit of a mixed bag. Our room was upgraded on arrival, which was a good start, but then told that anyone who doesn't book directly from their website has to pay £15 per person per day to use the spa. I guess this is their way of making back the price difference. Room was great. Dinner wasn't enjoyable, I would suggest avoiding the restaurant other than for breakfast. Food wasn't up to scratch, white wine brought out warm after a long wait, and surly service from one particular member of staff. Breakfast was generally good however. My partner (who has trained in massage) had a deep tissue massage in the spa, which was not to a good standard. The spa is called an 'Asian Spa' but a Thai massage is an extra £50 (£110 for standard 1 hour treatment / £160 for Thai). Also bear in mind the

4.0

Mar 2024

0.5

Mar 2024

Arrived and said the room wasn’t paid for, neither was the breakfast (breakfast was advertised as free) - booked a standard double and received a completely different room, it was tiny.. the key literally said it was a tiny room. I’m not even 6ft and couldn’t even fit in the shower. Upon arrival I was pressured to book a restaurant slot otherwise I wouldn’t eat, sitting in the bar I could hear every groan and gripe from the team when someone ordered. If you want milk you have to go to reception (would be easy if you didn’t have to go downstairs, outside around the building and back inside again just to get to reception) Long story short, the images show a good room. The room I got was the small room from your nans house.. back in 1970. Completely different!

0.5

Mar 2024

2.5

Mar 2024

Incredible service, facilities and value. A great fusion of Asian luxury and British heritage. Breakfast was brilliant, bacon was world class!

2.5

Mar 2024

Incredible service, facilities and value. A great fusion of Asian luxury and British heritage. Breakfast was brilliant, bacon was world class!

1.0

Jan 2024

Unfortunately not as pleasant as it seems. We have been given a damp room to stay at and Hotel has refused a refund. I do belive that hotel management is aware of the dampness and mould however they are aiming to hide it behind curtains. Not as glamorous as it seems. Which is a shame as a place and staff seems very nice but we certainly won't be coming back soon.

1.0

Jan 2024

2.0

Dec 2023

Carpet dirty with stains, ceilings had water stains and shower kept going cold then hot. Best thing was breakfast in the morning. I was placed in building outside and next to a baby who was 6 months old and cried all night my mum gave me as a present and what a disaster. Will not recommend to anyone.

2.0

Dec 2023

5.0

Nov 2023

The staff were exceptional Everyone engaged and extremely friendly Nothing was too much trouble

5.0

Nov 2023

The staff were exceptional Everyone engaged and extremely friendly Nothing was too much trouble

2.0

Nov 2023

What a beautiful hotel and exceptionally friendly staff who were always so helpful Although we had a beautiful room it was fairly cold in there when we arrived, I mentioned this to staff who came to investigate and said they would see what they could do and pop back, a while later the radiator did start to warm up but was never piping hot, however it di take the chill off the room. Bed was super comfy Breakfast was one of the nicest I've had and Megan was very attentive Other than the room being a little cold to start with I fell in love with this place and if I'm ever in the area again I will certainly consider this hotel.

2.0

Nov 2023

1.0

Nov 2023

We end up not staying in this hotel. there was toe nail in bed, curtains not working and really too short for the window and the room was so small you couldn't walk around the bed. Try to get refund so we called the hotel number of times but we never get call back. Absolutely terrible and really disappointing.

1.0

Nov 2023

2.5

Nov 2023

Great visit , restaurant menu needs frequent change.

2.5

Nov 2023

Great visit , restaurant menu needs frequent change.

2.5

Oct 2023

We had a lovely couple of days here with family. The staff are without exception fantastic- really helpful and welcoming. Can’t praise them highly enough. The building is lovely, with nicely decorated public rooms. We had a deluxe double and our adult children had standard doubles. Rooms were comfortable. Breakfast had a good choice and was included. We can’t comment on other meals as we didn’t eat there at lunchtime or in the evening. We enjoyed the spa, which was almost deserted on the Sunday late afternoon. Lovely experience overall and wouldn’t hesitate to return.

2.5

Oct 2023

3.0

Oct 2023

The room had no heating in there And the room was very dated

3.0

Oct 2023

The room had no heating in there And the room was very dated

2.5

Oct 2023

Great stay. Friendly staff and made us feel great. Room was lovely and relaxing. All in all much needed and nothing to complain about.

2.5

Oct 2023

Great stay. Friendly staff and made us feel great. Room was lovely and relaxing. All in all much needed and nothing to complain about.

1.0

Aug 2023

Bit bizarre ! Beautiful building and setting but some odd policies . Surprising that for a room over £200 per night and £75 a head dinner you pay extra for coffee.at breakfast . Not made clear so all a bit embarrassing to have a rather public discussion over your toast, seemed other tables similarly baffled and stony faced on leaving the table. Also came down at 9.45 for breakfast , told it was served until 11 . waitress then said we would have to pay ( we were bed and breakfast )as the chef had packed up breakfast things . apparently they had us down for 7am , although we were never asked. When we mentioned that she said that couldnt be true.and started arguing with us . Eventually front desk intervened and we got our breakfast with complimentary coffee ! All a bit Fawlty Towers . Could be really good under the new ownership but clearly the staff are under very strict orders on money matters which conflicts with an upmarket hotel , eg we forgot some sunglasses , they kindly said they would send them as long as we paid £3 postage . Aaron front desk was exceptional, as were some others so could be great but new owners need to see how other quality hotels treat guests and train and adapt policies accordingly

1.0

Aug 2023

2.0

Aug 2023

Check in was laborious and we were forced to book a dining time even though the hotel was empty. We weren’t allowed access to the spa as we had bought through expedia, this was reiterated over and over again Room was a good size but lacking a working fridge or anything special, bathroom was nice. Breakfast was good. Overall it reminded us of Faulty towers and could have been so much better

2.0

Aug 2023

1.5

May 2023

When booking with tesco clubcard you can't use the spa unless you pay extra on arrival. We were in room 20 and the music from the spa was on from 8am to 9pm and could clearly be heard in our room. We asked if it could be turned on at 9 when the spa opened but it still came on at 8. The outside spa area was right outside our room so you can hear everything they were all saying over the noise of the hot tub. The food was really good and the hotel was clean.

1.5

May 2023

4.0

Apr 2023

The property is characterful and attractive. We only stayed one night and would have liked to stay longer. Staff were friendly and kind. We were upgraded and the room and en suite facilities were lovely and befitting a grade II listed building. Only downside was the weather was a little inclement and we struggled to get our room warm.

4.0

Apr 2023

FAQs

How much does this hotel cost compared to others in Shepton Mallet?

The average price for a rental in Shepton Mallet is £83 per night. This rental is £94 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Montigo Resorts, Somerset. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Montigo Resorts, Somerset. Enjoy the water!

Is Montigo Resorts, Somerset pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Montigo Resorts, Somerset?

We found 9 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, parking, and balcony or patio.

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4.7

Outstanding(293 Reviews)

Longbridge House

Montigo Resorts, Somerset

Hotel in Shepton Mallet

Reasons to book

About this hotel

Amenities

Map of Shepton Mallet

Nearby attractions

Available Rooms

Classic Double Room

Classic Twin Room

Standard Room

Deluxe Double Room

Superior Double Room

Montigo Resorts, Somerset

Hotel in Shepton Mallet

Reasons to book

About this hotel

Amenities

Map of Shepton Mallet

Nearby attractions

Available Rooms

Classic Double Room

Classic Twin Room

Standard Room

Deluxe Double Room

Superior Double Room

Reviews

FAQs

How much does this hotel cost compared to others in Shepton Mallet?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Montigo Resorts, Somerset pet friendly?

What amenities are available at Montigo Resorts, Somerset?

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