favehotel Graha Agung Surabaya
Hotel in Surabaya
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel in Surabaya with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has a business center and a meeting room. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Favehotel Graha Agung Surabaya offers 82 air-conditioned accommodations with safes and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.
Along with a restaurant, this hotel has a business center and a meeting room. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Favehotel Graha Agung Surabaya offers 82 air-conditioned accommodations with safes and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.
Amenities
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
TV
Garden
Map of Surabaya
Available Rooms
Standard Room
Beds not specified • 194 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Room
Beds not specified • 205 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Executive Suite Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Family Room
Beds not specified • 285 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Reviews
0.5
What a terrible hotel simply untrustworthy front desk staff. We booked a two week stay for business colleagues from Australia, at check in we were told no room available and they had contacted Hotels.com cancelling the booking. I spoke to Hotels.com and this was not the case and the hotel had already been paid for the two week stay in advance of our check in - so their claim was a lie. We spoke to a manager on the phone who was not interested in helping, we were eventually offered a different room type to the one we booked and paid for in advance but they demanded we paid extra !
The staff at the desk were incredibly unhelpful and it turns out that because we arrived a little late to check in they had sold the room we booked and paid for then lied.
We were made to wait an hour to find a solution and eventually our guests were given a temporary room but had to then change the next day.
The stay was made more uncomfortable as new guests next to the room made so much noise it was not possible to sleep or work in the room.
The hotel is located off the main road and every day we collected and dropped off our guests we were made to pay a fee to do so, how cheap especially with such a long stay.
Overall a presentable hotel but our experience with front desk and managers showed them to be dishonest and totally disinterested in their guests, this was embarrassing especially as it was for professional business colleagues - I will never stay or book another Favehotel.
0.5
What a terrible hotel simply untrustworthy front desk staff. We booked a two week stay for business colleagues from Australia, at check in we were told no room available and they had contacted Hotels.com cancelling the booking. I spoke to Hotels.com and this was not the case and the hotel had already been paid for the two week stay in advance of our check in - so their claim was a lie. We spoke to a manager on the phone who was not interested in helping, we were eventually offered a different room type to the one we booked and paid for in advance but they demanded we paid extra !
The staff at the desk were incredibly unhelpful and it turns out that because we arrived a little late to check in they had sold the room we booked and paid for then lied.
We were made to wait an hour to find a solution and eventually our guests were given a temporary room but had to then change the next day.
The stay was made more uncomfortable as new guests next to the room made so much noise it was not possible to sleep or work in the room.
The hotel is located off the main road and every day we collected and dropped off our guests we were made to pay a fee to do so, how cheap especially with such a long stay.
Overall a presentable hotel but our experience with front desk and managers showed them to be dishonest and totally disinterested in their guests, this was embarrassing especially as it was for professional business colleagues - I will never stay or book another Favehotel.
1.0
Not a good experience
1.0
Not a good experience
2.5
There aren't a lot of options for breakfast, but everything else was AMAZING! The cleanliness, the service, the piano in the lobby, and the closeness to Supermall! Just amazing!
2.5
There aren't a lot of options for breakfast, but everything else was AMAZING! The cleanliness, the service, the piano in the lobby, and the closeness to Supermall! Just amazing!
1.0
The staff are friendly but the beddings were not in good condition and not so clean as well.
There's a lot of good food just accross the street, so it's very convenient.
1.0
The staff are friendly but the beddings were not in good condition and not so clean as well.
There's a lot of good food just accross the street, so it's very convenient.
1.0
1. Packing not fee
2. Dirty in room
3. Poor breakfast
4. The window cannot see outside, see cement only
1.0
1. Packing not fee
2. Dirty in room
3. Poor breakfast
4. The window cannot see outside, see cement only
2.5
Room is pretty decent for the price, location is great as well. Bedsheets were a little stained but overall still comfortable. Lift was a little slow and room walls were pretty thin. But still, overall pretty good value-for-money.
2.5
Room is pretty decent for the price, location is great as well. Bedsheets were a little stained but overall still comfortable. Lift was a little slow and room walls were pretty thin. But still, overall pretty good value-for-money.
2.5
Room was clean, good and friendly staff
2.5
Room was clean, good and friendly staff
2.0
Walls are super thin. You can very much hear every person opening the door to their room on your floor. I could hear people sneezing in the other room. Didn’t sleep for 3 nights because staff didn’t really want to give other guests warning even though they partied all night for the weekend. Definitely will not be staying here anymore. Room also smelled like smoke in the morning because even though I booked a non-smoking room- the room next to us was a smoking room. Exhaust fan was broken and all the smoke just went to our room. Very very disappointing stay.
2.0
Walls are super thin. You can very much hear every person opening the door to their room on your floor. I could hear people sneezing in the other room. Didn’t sleep for 3 nights because staff didn’t really want to give other guests warning even though they partied all night for the weekend. Definitely will not be staying here anymore. Room also smelled like smoke in the morning because even though I booked a non-smoking room- the room next to us was a smoking room. Exhaust fan was broken and all the smoke just went to our room. Very very disappointing stay.
4.0
Nice Hotel closer with shopping mall
4.0
Nice Hotel closer with shopping mall
4.0
Inside non smoking room has ashtray and fire matches
4.0
Inside non smoking room has ashtray and fire matches
1.5
Location is ok, close to Pakuwon Mall and eatery area and National Hospital. Room cleanliness is not up to the standard. No window / no view...towel is smelly....
1.5
Location is ok, close to Pakuwon Mall and eatery area and National Hospital. Room cleanliness is not up to the standard. No window / no view...towel is smelly....
2.0
My Girlfriend said it is not a very nice place to stop
2.0
My Girlfriend said it is not a very nice place to stop
2.5
Comfortable hotel
2.5
Comfortable hotel
5.0
I had a wonderful stay at the hotel. The staff that I met are very courteous and attended to my needs.
5.0
I had a wonderful stay at the hotel. The staff that I met are very courteous and attended to my needs.
4.0
my second time at this hotel.
I choose "fave" because of comfortable and not expensive room.
4.0
my second time at this hotel.
I choose "fave" because of comfortable and not expensive room.
4.0
I stayed at Fave Hotel Graha Agung from 06 to 09 November 2016 and I had a wonderful experience as the hotel staff are very friendly and courteous. Being a lone traveller at that time still makes me feel closer to home. My only comment is for the breakfast buffet as maybe you can add up some western breakfast. Room is relatively small but still felt comfortable. Overall, I had a pleasant stay at Fave Hotel.
4.0
I stayed at Fave Hotel Graha Agung from 06 to 09 November 2016 and I had a wonderful experience as the hotel staff are very friendly and courteous. Being a lone traveller at that time still makes me feel closer to home. My only comment is for the breakfast buffet as maybe you can add up some western breakfast. Room is relatively small but still felt comfortable. Overall, I had a pleasant stay at Fave Hotel.
1.5
overall the hotel was average
1.5
overall the hotel was average
2.0
Hotel Location is near the restaurant
2.0
Hotel Location is near the restaurant
2.0
1 night stay for business, typical 3star business hotel with no fuss. Lots of food choices in the area and 2 shopping malls just around the vicinity. Downside is the hotel charge 15k for 1 bottle of water while you can get the same size of bottled water for 2k-ish at mini markets. Additionally the bathroom had some stains on the ceiling and floor but didn't really bother me. All in all good enough experience.
FAQs
How much does this hotel cost compared to others in Surabaya?
The average price for a rental in Surabaya is £31 per night. This rental is £6 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at favehotel Graha Agung Surabaya. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is favehotel Graha Agung Surabaya pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at favehotel Graha Agung Surabaya?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, laundry, balcony or patio, and tv.
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