favehotel Graha Agung Surabaya

View from room
Room amenity
Superior Room | Bathroom | Shower, free toiletries, towels
Room amenity
Superior Room | Bathroom | Shower, free toiletries, towels
3.5
Average(42 Reviews)

Hotel in Surabaya

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsGarden, Air conditioner, Internet / Wifi and more
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About this hotel

Hotel in Surabaya with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has a business center and a meeting room. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Favehotel Graha Agung Surabaya offers 82 air-conditioned accommodations with safes and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Amenities

Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
TV
Garden

Map of Surabaya

Available Rooms

Standard Room

Beds not specified • 194 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Superior Room

Beds not specified • 205 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Executive Suite Room

Beds not specified

Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Deluxe Room

Beds not specified

Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Family Room

Beds not specified • 285 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
hotelscom logo

Reviews

3.5
Average(42 Reviews)
0.5
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Oct 2024
What a terrible hotel simply untrustworthy front desk staff. We booked a two week stay for business colleagues from Australia, at check in we were told no room available and they had contacted Hotels.com cancelling the booking. I spoke to Hotels.com and this was not the case and the hotel had already been paid for the two week stay in advance of our check in - so their claim was a lie. We spoke to a manager on the phone who was not interested in helping, we were eventually offered a different room type to the one we booked and paid for in advance but they demanded we paid extra ! The staff at the desk were incredibly unhelpful and it turns out that because we arrived a little late to check in they had sold the room we booked and paid for then lied. We were made to wait an hour to find a solution and eventually our guests were given a temporary room but had to then change the next day. The stay was made more uncomfortable as new guests next to the room made so much noise it was not possible to sleep or work in the room. The hotel is located off the main road and every day we collected and dropped off our guests we were made to pay a fee to do so, how cheap especially with such a long stay. Overall a presentable hotel but our experience with front desk and managers showed them to be dishonest and totally disinterested in their guests, this was embarrassing especially as it was for professional business colleagues - I will never stay or book another Favehotel.
0.5
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Oct 2024
What a terrible hotel simply untrustworthy front desk staff. We booked a two week stay for business colleagues from Australia, at check in we were told no room available and they had contacted Hotels.com cancelling the booking. I spoke to Hotels.com and this was not the case and the hotel had already been paid for the two week stay in advance of our check in - so their claim was a lie. We spoke to a manager on the phone who was not interested in helping, we were eventually offered a different room type to the one we booked and paid for in advance but they demanded we paid extra ! The staff at the desk were incredibly unhelpful and it turns out that because we arrived a little late to check in they had sold the room we booked and paid for then lied. We were made to wait an hour to find a solution and eventually our guests were given a temporary room but had to then change the next day. The stay was made more uncomfortable as new guests next to the room made so much noise it was not possible to sleep or work in the room. The hotel is located off the main road and every day we collected and dropped off our guests we were made to pay a fee to do so, how cheap especially with such a long stay. Overall a presentable hotel but our experience with front desk and managers showed them to be dishonest and totally disinterested in their guests, this was embarrassing especially as it was for professional business colleagues - I will never stay or book another Favehotel.
1.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Mar 2024
Not a good experience
1.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Mar 2024
Not a good experience
2.5
star 4 emptystar 5 empty
Feb 2020
There aren't a lot of options for breakfast, but everything else was AMAZING! The cleanliness, the service, the piano in the lobby, and the closeness to Supermall! Just amazing!
2.5
star 4 emptystar 5 empty
Feb 2020
There aren't a lot of options for breakfast, but everything else was AMAZING! The cleanliness, the service, the piano in the lobby, and the closeness to Supermall! Just amazing!
1.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Oct 2019
The staff are friendly but the beddings were not in good condition and not so clean as well. There's a lot of good food just accross the street, so it's very convenient.
1.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Oct 2019
The staff are friendly but the beddings were not in good condition and not so clean as well. There's a lot of good food just accross the street, so it's very convenient.

FAQs

How much does this hotel cost compared to others in Surabaya?

The average price for a rental in Surabaya is £31 per night. This rental is £6 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at favehotel Graha Agung Surabaya. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is favehotel Graha Agung Surabaya pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at favehotel Graha Agung Surabaya?

We found 6 amenities for this rental. This includes air conditioner, internet / wifi, laundry, balcony or patio, and tv.

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