Wonderful hotel and excellent service at all levels

Beautiful place to stay! Rooms are great and service is top notch, food is superb

Beautiful place to stay! Rooms are great and service is top notch, food is superb

Wonderful hotel and excellent service at all levels

Staff was so helpful and the food was excellent

Staff was so helpful and the food was excellent

What a gorgeous hotel! Enjoyed my stay!

What a gorgeous hotel! Enjoyed my stay!

Fantastic all around. We stay in great hotels all over-this was top notch.

Great location for seeing the Biltmore

Great location for seeing the Biltmore

We retired early and at 8:15pm a person was knocking at our door and would not stop. I finally got up and asked who it was and it was a female speaking Spanish. I said no habla and she said “water?”. I called the front desk desk to see if this was normal and was told no. This made me and my girlfriend feel that this may have been an attempt to break in to our room. We left a day early. I would not recommend this place and won’t be back.

Expedia web site showed rooms with a beautiful tub in the rooms for this category. When we checked in before seeing our room i asked about upgrades and was told they were sold out. So when we arrived to our room with NO tub there wasnt a point asking for another room with one. The room is very nice but the one pictured we anticipated was much better. Otherwise we would have stayed at Grove Park. VERY disappointed with Red Stag dining from the room. I called the restaurant to make an order and they advised me at the restaurant for take out they coulnt take an order it had to go through the hotel front desk? They did take my simple order - mashed potatoes and a mac and cheese. They screwed up and gave me 2 potatoes even with the receipt saying what i had ordered. I was told when i called in my order that it would be a long wait...for potatoes?! Wasnt a horrible wait. BUT when they had to correct the order it took 15 minutes for mac and cheese to be corrected. At firsr at the restaurant they said they DIDNT TAKE CASH?!? But she was wrong and they did but had to wait 10min for change and when they brought my change they shorted me $1. When i pointed it out the lady asked "do you really want your $1"....i just left unsatisfied with the service there. A year ago we ate lunch there and were but 1 other table there that day and waited almost an hour for a burger!

We retired early and at 8:15pm a person was knocking at our door and would not stop. I finally got up and asked who it was and it was a female speaking Spanish. I said no habla and she said “water?”. I called the front desk desk to see if this was normal and was told no. This made me and my girlfriend feel that this may have been an attempt to break in to our room. We left a day early. I would not recommend this place and won’t be back.

Expedia web site showed rooms with a beautiful tub in the rooms for this category. When we checked in before seeing our room i asked about upgrades and was told they were sold out. So when we arrived to our room with NO tub there wasnt a point asking for another room with one. The room is very nice but the one pictured we anticipated was much better. Otherwise we would have stayed at Grove Park. VERY disappointed with Red Stag dining from the room. I called the restaurant to make an order and they advised me at the restaurant for take out they coulnt take an order it had to go through the hotel front desk? They did take my simple order - mashed potatoes and a mac and cheese. They screwed up and gave me 2 potatoes even with the receipt saying what i had ordered. I was told when i called in my order that it would be a long wait...for potatoes?! Wasnt a horrible wait. BUT when they had to correct the order it took 15 minutes for mac and cheese to be corrected. At firsr at the restaurant they said they DIDNT TAKE CASH?!? But she was wrong and they did but had to wait 10min for change and when they brought my change they shorted me $1. When i pointed it out the lady asked "do you really want your $1"....i just left unsatisfied with the service there. A year ago we ate lunch there and were but 1 other table there that day and waited almost an hour for a burger!

Great hotel! Fun bar area. Very friendly and accommodating staff!

Great hotel! Fun bar area. Very friendly and accommodating staff!

Service was excellent, rooms were very comfortable.

Service was excellent, rooms were very comfortable.

The property is unique and special. The staff is very attentive.

The property is unique and special. The staff is very attentive.

Staff and facility were great. Red Stag restaurant was pricey but had excellent food. My only complaint was no microwave in the room.

Staff and facility were great. Red Stag restaurant was pricey but had excellent food. My only complaint was no microwave in the room.

By far the greatest hotel we’ve ever stayed at. The red stag restaurant was amazing ( try the grits). The staff was fantastic and soo helpful, I can’t recommend enough. Thank you grand bohemian, you made our vacation.

By far the greatest hotel we’ve ever stayed at. The red stag restaurant was amazing ( try the grits). The staff was fantastic and soo helpful, I can’t recommend enough. Thank you grand bohemian, you made our vacation.

Great staff and great service! Love the valet! The staff made everything super easy. My only complaint is the noise from the street outside. Got absolutely NO sleep because every hour a train would come through. But it IS right in the middle of downtown, so next time I’ll probably book a space away from the city

Great staff and great service! Love the valet! The staff made everything super easy. My only complaint is the noise from the street outside. Got absolutely NO sleep because every hour a train would come through. But it IS right in the middle of downtown, so next time I’ll probably book a space away from the city

Gorgeous hotel very close to Biltmore

Gorgeous hotel very close to Biltmore

Staff was delightful. The hotel is a remarkable experience of old world class. Hotel is steps from the entrance to the Biltmore estate. We had a beautiful stay

Staff was delightful. The hotel is a remarkable experience of old world class. Hotel is steps from the entrance to the Biltmore estate. We had a beautiful stay

Great management !