Nice hotel and well worth the stay. Location is excellent and so are the staff. The only issue we had was with the plumbing. Management needs to fix the hot water tank. It took 5 minutes of running before warm water started to appear. Then, the pipes were loud and noisy......and as for the toilet, it needed to be replaced. If you can get past the plumbing in the bathroom....all is good!

Nice hotel and well worth the stay. Location is excellent and so are the staff. The only issue we had was with the plumbing. Management needs to fix the hot water tank. It took 5 minutes of running before warm water started to appear. Then, the pipes were loud and noisy......and as for the toilet, it needed to be replaced. If you can get past the plumbing in the bathroom....all is good!

Good

Good

Great

Great

Nice view. Very quiet

Nice view. Very quiet

Although this place in right on the beach with a beautiful view, the facility itself is tired. Maintenance required inside and out.

Although this place in right on the beach with a beautiful view, the facility itself is tired. Maintenance required inside and out.

Excellent

Excellent

My first impression, when I pulled up and opened the door to a cramped, dark, common area with dirty wine glasses, was that the place was run down. I can see why there are poor reviews, especially since you have to check in at the new hotel next door. We contemplated moving to the new hotel but decided to give it a try given that the room was right on the beach and it seemed quieter. It was nice to be able to walk out onto the beach but the beds could have been more comfortable. The location was nice, as it was right on the beach and a short distance to a grocery store and a cute cafe in town.

My first impression, when I pulled up and opened the door to a cramped, dark, common area with dirty wine glasses, was that the place was run down. I can see why there are poor reviews, especially since you have to check in at the new hotel next door. We contemplated moving to the new hotel but decided to give it a try given that the room was right on the beach and it seemed quieter. It was nice to be able to walk out onto the beach but the beds could have been more comfortable. The location was nice, as it was right on the beach and a short distance to a grocery store and a cute cafe in town.

Beautiful hotel Very clean!!

Beautiful hotel Very clean!!

The chef has no idea what a fish restaurant is.

The chef has no idea what a fish restaurant is.

Room was clean and comfortable.

Room was clean and comfortable.

Very easy to get too view amazing. Staff very helpful

Very easy to get too view amazing. Staff very helpful

Good

Good

Great view from our room.

Great view from our room.

Good

Good

Toilets were very smelly..should have exhaust inside....although we have booked it many days ago we were made to wait for for an hour.

Toilets were very smelly..should have exhaust inside....although we have booked it many days ago we were made to wait for for an hour.

If I had time I would sue Expedia and this hotel for providing wrong information and ruin my plan. I brought my parent to 7 days east Quebec road trip to appreciate them. On website you see a nice entrance nice resto nice spa! But wait! It’s not belong to pavillon section! No picture of this disaster of pavillon entrance! No information about you have to take car from reception to get to pavillon section! With two old parents that are not able to walk, I put all their luggage in entrance and receptionist told me that we need to go to other section! I told her that I don’t understand what she is meaning and in picture I saw this reception, this place and I thought it’s inside the building in the picture! She was so rude and in a way of yieling she told you reserve there you go there! I was pretty bad surprise. She was so rude even to understand what is my point and that I’m confused. I told her but it’s not mentioned we have to take car to there! She answers again very rude! She didn’t even provide a clear road map that where we are suppose to go! I again put all luggages back helped my parents sit and drove to find this old building. It is a disaster. I have been never in a hotel like it. My father is not able to take stairs. She is not even able to walk long distance. The receptionist was so rude even to be able to ask if they have a room in that section to stay just one night. I don’t care about money. I care about quality and my parents. Long story short don’t come here.

If I had time I would sue Expedia and this hotel for providing wrong information and ruin my plan. I brought my parent to 7 days east Quebec road trip to appreciate them. On website you see a nice entrance nice resto nice spa! But wait! It’s not belong to pavillon section! No picture of this disaster of pavillon entrance! No information about you have to take car from reception to get to pavillon section! With two old parents that are not able to walk, I put all their luggage in entrance and receptionist told me that we need to go to other section! I told her that I don’t understand what she is meaning and in picture I saw this reception, this place and I thought it’s inside the building in the picture! She was so rude and in a way of yieling she told you reserve there you go there! I was pretty bad surprise. She was so rude even to understand what is my point and that I’m confused. I told her but it’s not mentioned we have to take car to there! She answers again very rude! She didn’t even provide a clear road map that where we are suppose to go! I again put all luggages back helped my parents sit and drove to find this old building. It is a disaster. I have been never in a hotel like it. My father is not able to take stairs. She is not even able to walk long distance. The receptionist was so rude even to be able to ask if they have a room in that section to stay just one night. I don’t care about money. I care about quality and my parents. Long story short don’t come here.