BLUESEA Puerto Resort
Hotel in Puerto de la Cruz
2 guests · 1 bedroom · 1 bath
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Family-friendly hotel with 2 outdoor pools and a full-service spa
2 outdoor pools, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
BLUESEA Puerto Resort offers 390 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies. Televisions come with cable channels.
2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a spa tub, a sauna, and a fitness center.
2 outdoor pools, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
BLUESEA Puerto Resort offers 390 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies. Televisions come with cable channels.
Bathrooms include bathtubs and bidets. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Puerto de la Cruz
Available Rooms
Double Room (2 Adults)
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Double Room (2 Adults + 1 Child)
Beds not specified • 430 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Double Room (2 Adults)
Beds not specified • 430 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Double Room (2 Adults + 1 Child)
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Single Room (1 Adult)
Beds not specified • 215 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Reviews
4.0
Amenities were good. food for full board was really good and good variety. The rooms themselves were good but definitely could do with a modern refresh.
4.0
Amenities were good. food for full board was really good and good variety. The rooms themselves were good but definitely could do with a modern refresh.
0.5
We read about bedbugs before we arrived, but hoped someone had just been unlucky. We didn't have much choice to be honest, everything within our budget was fully booked. As we entered the reception at the Canarife Palace we met guests who had been exposed to bedbugs. We tried to get a room at one of the hotel's two other buildings next to us, but they said everything was fully booked. So we went to sleep after searching through the sheets and moving the beds from the wall (that had holes in it - I think they live in there).
We talked to them the next day, but they insisted there were no bedbugs in our room. After two nights my wife was bitten and we discovered a bug on her pyjama. We found one on her jacket as well. We then went to the reception, and this time we were offered a room at another floor. And we had to freeze our clothes and everythong for at least 24 hours. We were offered a free drink. Terrible place. Terrible service.Don't go there!
0.5
We read about bedbugs before we arrived, but hoped someone had just been unlucky. We didn't have much choice to be honest, everything within our budget was fully booked. As we entered the reception at the Canarife Palace we met guests who had been exposed to bedbugs. We tried to get a room at one of the hotel's two other buildings next to us, but they said everything was fully booked. So we went to sleep after searching through the sheets and moving the beds from the wall (that had holes in it - I think they live in there).
We talked to them the next day, but they insisted there were no bedbugs in our room. After two nights my wife was bitten and we discovered a bug on her pyjama. We found one on her jacket as well. We then went to the reception, and this time we were offered a room at another floor. And we had to freeze our clothes and everythong for at least 24 hours. We were offered a free drink. Terrible place. Terrible service.Don't go there!
1.0
I expect better food. I expect that all services are easy to get, i do not want to spend my holiday running from one desk to another as I had to do to get towels. I paid my deposited 20 euros but never got towels, they were always in the cleaners. I also expect to pay all the deposit one time. I do not run around with dimes in my bathing shorts when I´m in an all inclusive residence, so to get a drink I had to go to my room to get dimes which I do not have there either, cause I always use card. I expect the sunchairs to be in good condition. I also want to have a friendly encounter at the bars even though I do not drink alcohol. As it turned out I had to comply with coca-cola and such. Well, I wanted a nice alcoholfree drink, but that wasn`t included in "all inclusive". The best service was provided by the cleaning staff that always greeted us with a nice hello and did their jobs perfect.
1.0
I expect better food. I expect that all services are easy to get, i do not want to spend my holiday running from one desk to another as I had to do to get towels. I paid my deposited 20 euros but never got towels, they were always in the cleaners. I also expect to pay all the deposit one time. I do not run around with dimes in my bathing shorts when I´m in an all inclusive residence, so to get a drink I had to go to my room to get dimes which I do not have there either, cause I always use card. I expect the sunchairs to be in good condition. I also want to have a friendly encounter at the bars even though I do not drink alcohol. As it turned out I had to comply with coca-cola and such. Well, I wanted a nice alcoholfree drink, but that wasn`t included in "all inclusive". The best service was provided by the cleaning staff that always greeted us with a nice hello and did their jobs perfect.
2.0
We stayed for 3 nights to celebrate the New year, very few British mainly French and German so leftout with the activities due to no translation. New years eve was a let down again no atmosphere. Food was basic and cold, staff were wonderful and hotel clean.
2.0
We stayed for 3 nights to celebrate the New year, very few British mainly French and German so leftout with the activities due to no translation. New years eve was a let down again no atmosphere. Food was basic and cold, staff were wonderful and hotel clean.
4.0
Friendly staff, even though when we initially got to the hotel, they overbooked the hotel, and then had us stay a night at Blue Sea Costa Jardin, (which is at least 3km away) They said the "room wasnt ready" until after 3pm (suspiciously in line with a siesta)
Did the same thing when we arrived at Puerto Resort.
Overall the stay was nice, AC was terrible in the room, and basically was slightly better than sleeping outside.
Food was great though.
4.0
Friendly staff, even though when we initially got to the hotel, they overbooked the hotel, and then had us stay a night at Blue Sea Costa Jardin, (which is at least 3km away) They said the "room wasnt ready" until after 3pm (suspiciously in line with a siesta)
Did the same thing when we arrived at Puerto Resort.
Overall the stay was nice, AC was terrible in the room, and basically was slightly better than sleeping outside.
Food was great though.
5.0
C
5.0
C
2.0
You get what you pay for.
We only stayed for 4 days and didn’t pay much thankfully. Hotel is clean but food was poor quality, lots of queuing for the bar. They allocate meal time slots but always chaotic and running out of plates/cups. Very limited food choice and very poor quality. We were all inclusive but only had the soft drinks/coffees at mealtimes. Coffee was like water and the options for outside were queues for a small bar and seating on flimsy plastic furniture. Loungers around the pool are all old, sagging so very uncomfortable Hotel is very outdated and needs some attention/refurbishment.
Location was good - on the Main Street so easy to walk around shops/bars.
2.0
You get what you pay for.
We only stayed for 4 days and didn’t pay much thankfully. Hotel is clean but food was poor quality, lots of queuing for the bar. They allocate meal time slots but always chaotic and running out of plates/cups. Very limited food choice and very poor quality. We were all inclusive but only had the soft drinks/coffees at mealtimes. Coffee was like water and the options for outside were queues for a small bar and seating on flimsy plastic furniture. Loungers around the pool are all old, sagging so very uncomfortable Hotel is very outdated and needs some attention/refurbishment.
Location was good - on the Main Street so easy to walk around shops/bars.
1.5
The Blue Sea Resort consists of three hotels and as guest at the resort, you are allowed to use all facilities. I had booked all inclusive and the buffé were good, even if the variation could have been better.
Common places in the resort were in fine condition and kept clean, but the room did not live up to expected condition. The room had a very nice balcony, on the inside how ever it was worn down and the carpet was probably 30 years old and had ingrained dirt. In the bathroom it looked like mold in the ceiling.
It said in the presentation, that room cleaning was done everyday, but when I asked in the reception they told me it was every second day and during covid that seems to rare.
None of the pools are heated and the water was very cold.
Even though the hotel was not good, I had a great stay in Puerto de la Cruz and Tenerife, which is a very nice place!
1.5
The Blue Sea Resort consists of three hotels and as guest at the resort, you are allowed to use all facilities. I had booked all inclusive and the buffé were good, even if the variation could have been better.
Common places in the resort were in fine condition and kept clean, but the room did not live up to expected condition. The room had a very nice balcony, on the inside how ever it was worn down and the carpet was probably 30 years old and had ingrained dirt. In the bathroom it looked like mold in the ceiling.
It said in the presentation, that room cleaning was done everyday, but when I asked in the reception they told me it was every second day and during covid that seems to rare.
None of the pools are heated and the water was very cold.
Even though the hotel was not good, I had a great stay in Puerto de la Cruz and Tenerife, which is a very nice place!
2.0
The breakfast was excellent but house keeping and receptionist was terrible not changing towel and some time forgot to put towels also the bed sheets not changed also room was so hot although the Cooling on but useless also the receptionist not make afford to understand what you want and not helping and don’t know speaking English I never come back to them or not recommend to any one ?!?!
2.0
The breakfast was excellent but house keeping and receptionist was terrible not changing towel and some time forgot to put towels also the bed sheets not changed also room was so hot although the Cooling on but useless also the receptionist not make afford to understand what you want and not helping and don’t know speaking English I never come back to them or not recommend to any one ?!?!
5.0
Lovey spacious room and views of both the sea and mountains.
5.0
Lovey spacious room and views of both the sea and mountains.
2.0
Be careful they own 3 hotels all next door to each other but when you get to the hotel they might tell you you’re staying else where! Took them over 1 hour to figure out where we were staying! The car parking was FULL so had to park on the street (the main reason I booked was for the car park) and the air conditioning didnt work!!
2.0
Be careful they own 3 hotels all next door to each other but when you get to the hotel they might tell you you’re staying else where! Took them over 1 hour to figure out where we were staying! The car parking was FULL so had to park on the street (the main reason I booked was for the car park) and the air conditioning didnt work!!
5.0
Friendly polite staff. Excellent night entertainment
5.0
Friendly polite staff. Excellent night entertainment
0.5
I WOULD NOT STAY AT THIS HOTEL AGAIN SIMPLY DUE ATTITUDE OF THE MANAGEMENT THEY REFUSEBTO FACE UP TO THE RESPONSABILITY OFBTHEIR ACTIONS AND TRY TO SKIRT OVER BY OFFERING A CHEAP BOTTLE OF THEIR HOUSE CHAMPAGNE AND OFFER OF A FREE SPA I CHECKED IN ON A TUESDAY AND REQUESTED AT THIS POINT A INVOICE FOR PAYMENT THEY HAD TAKEN ON MY CREDIT CARD I WAS ADVISED TO COME BACK TOMORROW YES CAME BACK NO INVOICE AFTER THREE REQUESTS I ASKED TO SPEAK TO THE MANAGER AND SPOKE TO THE ASSISTANT MANAGER WHO IN CONFERENCE ADVISED THAT THEY DID NOT TAKE MY MONEY BUT A THIRD PARTY MIDDLEMAN DID AND THEY WERE NOT RESPONSABLE HAVING CHECKED WITH HOTELS P.COM AND CREDIT CARD COMPANY I KNOW THIS NOT TO SO I CALKED THE POLICE AND POLICE ATTENDED THE PROPERTY WHERE STILL CONTINUED TO SAY IT WAS NOT THERE RESPONSABILTY FURTHER CALLS FOLLOWED TO HOTELS.COM AND I FINALLY SPOKE TO MANGERESS WHOM STILL CONTINUED THINK THIS IS EXCEPTABLE SITUATION I HAD CANCEL MY CREDIT CARD AND CALL THE POLICE THERE MANAGEMENT DO NOT UNDERSTAND THE IMPLICATIONS OF MISTAKES STAFF ARE NOT TRAINED AND THINK THIS IS A EXCEPTABLE SITUATION I AM PRESENTLY WAITING COMPENSATION FROM BOTH HOTELS.COM AND HOTEL AS HAVE RUINED MY HOLIDAY PUT IN A STATE OF DEEP STRESS HOTEL DENIED MADE THE BOOKING AND THIRD PARTY TOOK PAYMENT CONCERNED ABOUT FRAUD I CONTACTED THE POLICE AND EVEN AFTER PRODUCING EVIDENCE STILL DENIED THE SITUATION DUE TO THIS I WOULD NOT RECOMMEND THIS HOTEL AS MY EXPERIENCE
0.5
I WOULD NOT STAY AT THIS HOTEL AGAIN SIMPLY DUE ATTITUDE OF THE MANAGEMENT THEY REFUSEBTO FACE UP TO THE RESPONSABILITY OFBTHEIR ACTIONS AND TRY TO SKIRT OVER BY OFFERING A CHEAP BOTTLE OF THEIR HOUSE CHAMPAGNE AND OFFER OF A FREE SPA I CHECKED IN ON A TUESDAY AND REQUESTED AT THIS POINT A INVOICE FOR PAYMENT THEY HAD TAKEN ON MY CREDIT CARD I WAS ADVISED TO COME BACK TOMORROW YES CAME BACK NO INVOICE AFTER THREE REQUESTS I ASKED TO SPEAK TO THE MANAGER AND SPOKE TO THE ASSISTANT MANAGER WHO IN CONFERENCE ADVISED THAT THEY DID NOT TAKE MY MONEY BUT A THIRD PARTY MIDDLEMAN DID AND THEY WERE NOT RESPONSABLE HAVING CHECKED WITH HOTELS P.COM AND CREDIT CARD COMPANY I KNOW THIS NOT TO SO I CALKED THE POLICE AND POLICE ATTENDED THE PROPERTY WHERE STILL CONTINUED TO SAY IT WAS NOT THERE RESPONSABILTY FURTHER CALLS FOLLOWED TO HOTELS.COM AND I FINALLY SPOKE TO MANGERESS WHOM STILL CONTINUED THINK THIS IS EXCEPTABLE SITUATION I HAD CANCEL MY CREDIT CARD AND CALL THE POLICE THERE MANAGEMENT DO NOT UNDERSTAND THE IMPLICATIONS OF MISTAKES STAFF ARE NOT TRAINED AND THINK THIS IS A EXCEPTABLE SITUATION I AM PRESENTLY WAITING COMPENSATION FROM BOTH HOTELS.COM AND HOTEL AS HAVE RUINED MY HOLIDAY PUT IN A STATE OF DEEP STRESS HOTEL DENIED MADE THE BOOKING AND THIRD PARTY TOOK PAYMENT CONCERNED ABOUT FRAUD I CONTACTED THE POLICE AND EVEN AFTER PRODUCING EVIDENCE STILL DENIED THE SITUATION DUE TO THIS I WOULD NOT RECOMMEND THIS HOTEL AS MY EXPERIENCE
2.0
Hotel Blue Sea Puerto Resort service is not 4 star and having expected that level of service was disappointed. The staff knowledge on the services available was not uniform. Level of knowledge and professionalism among them was not consistent. The knowledge that they were in a hospitality industry seemed to have been missed by some staff. Some rarely smiled and as a guest did not always feel welcome. There appears to be very low morale among the staff which management really needs to urgently look into. I highly commend the waitress, unfortunately cannot remember her name, in the restaurant at the hotel and wish there were more like her.
We do not plan to visit again.
2.0
Hotel Blue Sea Puerto Resort service is not 4 star and having expected that level of service was disappointed. The staff knowledge on the services available was not uniform. Level of knowledge and professionalism among them was not consistent. The knowledge that they were in a hospitality industry seemed to have been missed by some staff. Some rarely smiled and as a guest did not always feel welcome. There appears to be very low morale among the staff which management really needs to urgently look into. I highly commend the waitress, unfortunately cannot remember her name, in the restaurant at the hotel and wish there were more like her.
We do not plan to visit again.
1.0
This hotel is advertised as a 4 star hotel offering a range of spa treatments. This list details all the facilities that WERE NOT available and clearly have not been for some time.
No Spa, No Sauna, No Turkish bath, No Spa Therapists, No massages, No body treatments.
The whole hotel is very tired and in need of a total update, the rooms are old looking with views that are unacceptable. My single room looked out across a flat roof full of chimneys, the balcony received no sun at all therefore making the room cold. I asked for a room change, which was not given.
I found a cockroach in my bathroom and on another occasion a cockroach running around in the corridor outside my room. These were reported.
When reception staff were questioned about the lack of facilities they made out they did not know they were not working. It is clear from seeing these facilities that they have not been available to paying guests for months now. The hotel lobby has sofas for guests that any other person would have taken to a local recycling centre. They were old, dirty and falling apart. I booked this hotel based on it being 4 star and having the facilities they offered. I used Expedia to purchase this holiday. I put my trust in Expedia but they have let me down. So far they have offered me a £50 reduction upon the booking of another Expedia holiday!! Now why would i be booking another holiday with them when they have misled customers with this one?
1.0
This hotel is advertised as a 4 star hotel offering a range of spa treatments. This list details all the facilities that WERE NOT available and clearly have not been for some time.
No Spa, No Sauna, No Turkish bath, No Spa Therapists, No massages, No body treatments.
The whole hotel is very tired and in need of a total update, the rooms are old looking with views that are unacceptable. My single room looked out across a flat roof full of chimneys, the balcony received no sun at all therefore making the room cold. I asked for a room change, which was not given.
I found a cockroach in my bathroom and on another occasion a cockroach running around in the corridor outside my room. These were reported.
When reception staff were questioned about the lack of facilities they made out they did not know they were not working. It is clear from seeing these facilities that they have not been available to paying guests for months now. The hotel lobby has sofas for guests that any other person would have taken to a local recycling centre. They were old, dirty and falling apart. I booked this hotel based on it being 4 star and having the facilities they offered. I used Expedia to purchase this holiday. I put my trust in Expedia but they have let me down. So far they have offered me a £50 reduction upon the booking of another Expedia holiday!! Now why would i be booking another holiday with them when they have misled customers with this one?
2.0
Room was spacious, clean and comfortable. Entertainment was average, bar could be noisy. Good facilities and nice gardens for relaxing. Plenty of sun beds.
2.0
Room was spacious, clean and comfortable. Entertainment was average, bar could be noisy. Good facilities and nice gardens for relaxing. Plenty of sun beds.
2.0
Hotel doesn't look as nice as in pictures so first impression is not so great. Room is outdated with tiny old TV.
Overall hotel was good value for what you pay. It's very clean, big room with balcony . Tasty food with great selection, clean heated swimming pool , very nice people and great service.
2.0
Hotel doesn't look as nice as in pictures so first impression is not so great. Room is outdated with tiny old TV.
Overall hotel was good value for what you pay. It's very clean, big room with balcony . Tasty food with great selection, clean heated swimming pool , very nice people and great service.
2.5
Only one issue, pillows are really small, but to be fair, i am sure they would have given me extra pillows, I just didn't ask as was not that bothered about it
2.5
Only one issue, pillows are really small, but to be fair, i am sure they would have given me extra pillows, I just didn't ask as was not that bothered about it
2.0
On the hole a good hotel, the staff was very friendly, the room spacious and clean. The food was good the only fault was the cooked breakfast was cold. The night time entertainment in the hotel was so so! there is room for improvement. The location was good as there are a few shops and bars nearby. The pool area was good and there were plenty of sun beds.
2.0
On the hole a good hotel, the staff was very friendly, the room spacious and clean. The food was good the only fault was the cooked breakfast was cold. The night time entertainment in the hotel was so so! there is room for improvement. The location was good as there are a few shops and bars nearby. The pool area was good and there were plenty of sun beds.
1.5
I booked double bed but when i arrived there only single bed available. The TV very old and not work well and no remote control. The fridge was empty and the air conditioning not work. The shower no work properly was not in the right place for me to take shower bath falls down to hold I put some plastic there.
1.5
I booked double bed but when i arrived there only single bed available. The TV very old and not work well and no remote control. The fridge was empty and the air conditioning not work. The shower no work properly was not in the right place for me to take shower bath falls down to hold I put some plastic there.
FAQs
How much does this hotel cost compared to others in Puerto de la Cruz?
The average price for a rental in Puerto de la Cruz is £55 per night. This rental is £9 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at BLUESEA Puerto Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at BLUESEA Puerto Resort. Enjoy the water!
Is BLUESEA Puerto Resort pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at BLUESEA Puerto Resort?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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Looking for the perfect place to call home during your trip to Puerto de la Cruz? This Hotel offers a comfort and style with top-notch amenities, including Internet / Wifi, Laundry and Balcony or Patio, and more.
££££
RF San Borondon
Hotel
in Puerto de la Cruz3star
2 single beds
Garden · Pool · Kitchen or Kitchenette
Are you ready to indulge in a relaxing getaway? Our Hotel in Puerto de la Cruz has everything you need for a rejuvenating stay. Treat yourself to RF San Borondon's exceptional amenities, such as Internet / Wifi, Smoking allowed and Balcony or Patio.
££££
El Balcón del Muelle
Apartment
in Puerto de la CruzKitchen or Kitchenette · Air conditioner · Internet / Wifi
Enjoy the best of Puerto de la Cruz in our Apartment, El Balcón del Muelle. A stunning property with amenities including Air conditioner, Dishwasher and Internet / Wifi, and more.
££££
Beachfront
Apartamentos Teneguia
Apartment
in Puerto de la CruzPool · Pets allowed · Kitchen or Kitchenette
This attractive Apartment in Puerto de la Cruz, £46 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)
££££
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