Sandcastles Beach Resort
Resort in Ocho Rios
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this resort
Beachfront resort with a full-service spa and a 24-hour fitness center
This resort features a full-service spa, a private beach, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a 24-hour fitness center, and a bar/lounge.
Limited housekeeping is available.
Sandcastles Beach Resort offers 40 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 3.5-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
A private beach and an outdoor tennis court are featured at the resort. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.
This resort features a full-service spa, a private beach, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a 24-hour fitness center, and a bar/lounge.
Limited housekeeping is available.
Sandcastles Beach Resort offers 40 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 3.5-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
This Ocho Rios resort provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.
A private beach and an outdoor tennis court are featured at the resort. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Map of Ocho Rios
Available Rooms
Studio, Kitchen
Beds not specified • 5995 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Basic Room, 1 Bedroom, Kitchen
Beds not specified • 1101 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 2 Bedrooms, Kitchen
Beds not specified • 1307 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Basic Room, 1 Queen Bed, Kitchen
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Comfort Apartment
Beds not specified • 8998 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Reviews
10.0
Our apartment was clean and nice 👌 fully equipped. I would definitely stay there again. I also liked how everything outside are in close proximity to the property.
10.0
Our apartment was clean and nice 👌 fully equipped. I would definitely stay there again. I also liked how everything outside are in close proximity to the property.
6.0
Overall i enjoyed my experience but lighting of the rooms could be improved except for the bathroom.
6.0
Overall i enjoyed my experience but lighting of the rooms could be improved except for the bathroom.
2.0
There was no hot water in the unit. No water coming out of the hot water spigot. Mildew on walls in the unit. I was unable to shower and no staff on site up to noon time to fix the problem.
2.0
There was no hot water in the unit. No water coming out of the hot water spigot. Mildew on walls in the unit. I was unable to shower and no staff on site up to noon time to fix the problem.
4.0
Sandcastles is in a great location and is a good property if you are looking for something outside of the typical marble resort. The security staff and gate staff were wonderful and personable. The unit we stayed in was awful (some are privately owned and rented, some are owned and rented by the resort. I don't know which one ours was). The kitchen was terrible, very little in the way of cookware and some of the dishes were cracked and broken. There were no glasses available , just plastic that had seen better days. Not even a sharp knife or pair of scissors available. The twin beds only had a sheet, I had to use one of our towels to cover my kids. This was extra annoying as we only got a couple of towels to begin with, which were never replaced because the room was never cleaned. We requested bath mats but they never came.
This property has so much potential, it's too bad that our experience was in apartment D7.
4.0
Sandcastles is in a great location and is a good property if you are looking for something outside of the typical marble resort. The security staff and gate staff were wonderful and personable. The unit we stayed in was awful (some are privately owned and rented, some are owned and rented by the resort. I don't know which one ours was). The kitchen was terrible, very little in the way of cookware and some of the dishes were cracked and broken. There were no glasses available , just plastic that had seen better days. Not even a sharp knife or pair of scissors available. The twin beds only had a sheet, I had to use one of our towels to cover my kids. This was extra annoying as we only got a couple of towels to begin with, which were never replaced because the room was never cleaned. We requested bath mats but they never came.
This property has so much potential, it's too bad that our experience was in apartment D7.
6.0
No one knows what is going on. Check in was a nightmare. They didn’t have enough towels and wash clothes in the room.
6.0
No one knows what is going on. Check in was a nightmare. They didn’t have enough towels and wash clothes in the room.
4.0
I stayed at the property 11/24 - 27. I have not seen a housekeeper in those 4 days. I had to live with the garbage and dirty linnen. Thank G-d i was alone. The backdoor and windows were closed BUT NOT LOCKED! I didn't realize untill the next day that it was a sliding door. The apartment is on the ground floor. Anyone could have opened the door and window and enter the apartment while i was asleep on Friday night. That is unacceptable!
4.0
I stayed at the property 11/24 - 27. I have not seen a housekeeper in those 4 days. I had to live with the garbage and dirty linnen. Thank G-d i was alone. The backdoor and windows were closed BUT NOT LOCKED! I didn't realize untill the next day that it was a sliding door. The apartment is on the ground floor. Anyone could have opened the door and window and enter the apartment while i was asleep on Friday night. That is unacceptable!
4.0
I stay at sandcastle in the pass and it was wonderful
The property is too old and dirty, mold in bathroom ceiling and dirt by the window. I stayed in A6 , really needs upgrade and redo.
4.0
I stay at sandcastle in the pass and it was wonderful
The property is too old and dirty, mold in bathroom ceiling and dirt by the window. I stayed in A6 , really needs upgrade and redo.
10.0
clean quiet
10.0
clean quiet
1.0
Wouldn’t recommend. Beat up and poor quality. service is even worse. A lot of issues to get on the beach even though it’s right next door. Stay away
1.0
Wouldn’t recommend. Beat up and poor quality. service is even worse. A lot of issues to get on the beach even though it’s right next door. Stay away
10.0
Everything was great, didn't like that my room didn't have a bigger couch or a sleeper couch
10.0
Everything was great, didn't like that my room didn't have a bigger couch or a sleeper couch
2.0
THE CHECK IN AND OUT PROCEDURE WAS AWFUL; THE ROOM WAS DIRTY,HARDLY ANY LIGHT IN THE ROOM, BULBS MISSING. ITEMS MISSINGFROM THE KICHEN
THE WOMAN MANAGER AND FRONT DESK STAFF TELL LIES, THERE SHOU'LD BE IN PRISON. THE ROOM IS NOT FIT FOIR A DOG. TRAVELOCITY WI
LL GET A BAD REVIEW BECAUSE OF THIS SO CALL HOTEL, VERY NASTY. THE WAS NOT EQUIPT AS ADVERTISED. THE JAMAICA GOVERNMENT SHOULD CLOSED DOWN THIS DIRTY PLACE. I AM TALKING TO MY LAWYER ABOUT REPORTINGF THE MANAGER AND STAFF TO LOCAL GLEANER NEWS PAPER. NO STANDBY GENERATOR, I HAD TOI CUT MY STAY SHORT, I LOST MONEY THE PLACE IS NO GOOD. I WOULD NEVER RECOMMEND THIS PROPERTY TO ANYONE. TRAVELOCI
TY SHOULD DROP THEM, BAD REVIEW
REGARDS CANUTE SIMPSON
2.0
THE CHECK IN AND OUT PROCEDURE WAS AWFUL; THE ROOM WAS DIRTY,HARDLY ANY LIGHT IN THE ROOM, BULBS MISSING. ITEMS MISSINGFROM THE KICHEN
THE WOMAN MANAGER AND FRONT DESK STAFF TELL LIES, THERE SHOU'LD BE IN PRISON. THE ROOM IS NOT FIT FOIR A DOG. TRAVELOCITY WI
LL GET A BAD REVIEW BECAUSE OF THIS SO CALL HOTEL, VERY NASTY. THE WAS NOT EQUIPT AS ADVERTISED. THE JAMAICA GOVERNMENT SHOULD CLOSED DOWN THIS DIRTY PLACE. I AM TALKING TO MY LAWYER ABOUT REPORTINGF THE MANAGER AND STAFF TO LOCAL GLEANER NEWS PAPER. NO STANDBY GENERATOR, I HAD TOI CUT MY STAY SHORT, I LOST MONEY THE PLACE IS NO GOOD. I WOULD NEVER RECOMMEND THIS PROPERTY TO ANYONE. TRAVELOCI
TY SHOULD DROP THEM, BAD REVIEW
REGARDS CANUTE SIMPSON
4.0
The property is convenient to shopping. Housekeeping was unimpressive
4.0
The property is convenient to shopping. Housekeeping was unimpressive
10.0
Quiet, however, since there are no elevators, help with our suitcases would be nice
10.0
Quiet, however, since there are no elevators, help with our suitcases would be nice
2.0
They do not answer calls nor text messages. No housekeeping services at all. Mold on the bathroom ceiling and sink. Missing lightbulbs in every room. Front desk sends messages also withoutaresponse. I will never return.
2.0
This place has gone downhill. Should've listened to the transportation driver who shared horror stories from other guests who stayed here.
2.0
They do not answer calls nor text messages. No housekeeping services at all. Mold on the bathroom ceiling and sink. Missing lightbulbs in every room. Front desk sends messages also withoutaresponse. I will never return.
10.0
I liked the friendly staff and the convenient location, was right on the beach
10.0
I liked the friendly staff and the convenient location, was right on the beach
4.0
Unable to get any assistance with any needs. Staff was not friendly
Needed toilet paper and was told manager would send someone. No one ever came. We had to get t paper from our family member who was staying there. Unacceptable.
They never removed dirty towels daily even though we were told they would.
Staff not friendly
4.0
Unable to get any assistance with any needs. Staff was not friendly
Needed toilet paper and was told manager would send someone. No one ever came. We had to get t paper from our family member who was staying there. Unacceptable.
They never removed dirty towels daily even though we were told they would.
Staff not friendly
2.0
When we arrived at Sandcastle Resort in the evening, we couldn’t see the property well as it was dark. However, in the morning when i opened the curtains, I realized we hadn’t gotten the ocean view room that we booked, instead, we had a view of the parking lot. I spoke with the young woman at the desk and was told she would have to contact the owner and let the owner know the situation and then call us back; she never called back and the owner never called. When we returned to the desk and asked again about our room (no one at the desk answered our calls), we were told the owner didn’t have any ocean view rooms available. I asked it another owner had an ocean view room and what could be done to remedy the situation; I was told there was nothing they could do. On the third day, we asked to have our room cleaned and the housekeeper (who was lovely) said she never received the message so the room wasn’t cleaned. The bottom line is: customer service was lacking, we didn’t get what we paid for and the cleanliness of the premises was less than desired so Expedia found another property for us. It was not the way we wanted to begin our stay in Jamaica. I would not stay at Sandcastle Resort in the future and I would not recommend It.
2.0
When we arrived at Sandcastle Resort in the evening, we couldn’t see the property well as it was dark. However, in the morning when i opened the curtains, I realized we hadn’t gotten the ocean view room that we booked, instead, we had a view of the parking lot. I spoke with the young woman at the desk and was told she would have to contact the owner and let the owner know the situation and then call us back; she never called back and the owner never called. When we returned to the desk and asked again about our room (no one at the desk answered our calls), we were told the owner didn’t have any ocean view rooms available. I asked it another owner had an ocean view room and what could be done to remedy the situation; I was told there was nothing they could do. On the third day, we asked to have our room cleaned and the housekeeper (who was lovely) said she never received the message so the room wasn’t cleaned. The bottom line is: customer service was lacking, we didn’t get what we paid for and the cleanliness of the premises was less than desired so Expedia found another property for us. It was not the way we wanted to begin our stay in Jamaica. I would not stay at Sandcastle Resort in the future and I would not recommend It.
1.0
Everything went wrong! I booked two beachfront suites, with three weeks in advance. Upon arrival, we were informed that they were not available. Instead, we were accommodated in two separated ones, even though the idea was having a flat with two rooms because we traveled with two teenagers. After complaining -Luvlee and Devon were very helpful- we were given two close by. One was nice and modern (B-23) but B-21 was nasty! Old, dark, without electricity in the socket were the toaster and microwave were plugged. The fridge door didn't close. The shower was so small that it was so difficult to bath, not to mention the mold! The only positive thing is the location of the flat, in downtown Ochi and the beautiful beach nearby.
1.0
Everything went wrong! I booked two beachfront suites, with three weeks in advance. Upon arrival, we were informed that they were not available. Instead, we were accommodated in two separated ones, even though the idea was having a flat with two rooms because we traveled with two teenagers. After complaining -Luvlee and Devon were very helpful- we were given two close by. One was nice and modern (B-23) but B-21 was nasty! Old, dark, without electricity in the socket were the toaster and microwave were plugged. The fridge door didn't close. The shower was so small that it was so difficult to bath, not to mention the mold! The only positive thing is the location of the flat, in downtown Ochi and the beautiful beach nearby.
3.0
A lot of these are privately owned, and that means the cleanliness and furnishings depend on the owner, not necessarily the front-desk staff. The room's wireless didn't work for the two days we stayed there. It's in a central spot, on the beach, with a pool, but our king and "sofa bed" (a big air mattress) took up pretty much the entire room. Rooms are kinda dingy but serviceable. Staff was nice enough but didn't work super-hard to solve the various issues that cropped up. They probably get tired of trying to solve problems through the apartment owners.
3.0
A lot of these are privately owned, and that means the cleanliness and furnishings depend on the owner, not necessarily the front-desk staff. The room's wireless didn't work for the two days we stayed there. It's in a central spot, on the beach, with a pool, but our king and "sofa bed" (a big air mattress) took up pretty much the entire room. Rooms are kinda dingy but serviceable. Staff was nice enough but didn't work super-hard to solve the various issues that cropped up. They probably get tired of trying to solve problems through the apartment owners.
3.0
Friendly staff will stay again in the future
FAQs
How much does this resort cost compared to others in Ocho Rios?
The average price for a rental in Ocho Rios is £104 per night. This rental is £81 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Sandcastles Beach Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Sandcastles Beach Resort. Enjoy the water!
Is Sandcastles Beach Resort pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sandcastles Beach Resort?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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