Sheraton San Diego Hotel & Marina
3.8
Good(1,409 Reviews)Hotel in Point Loma, CA
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Air conditioner and more
About this hotel
Offering a free 24-hour transfer service to San Diego International Airport, this eco-friendly hotel boasts 5 restaurants, 3 outdoor heated pools and an on-site spa. All rooms have flat-screen HDTVs.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Point Loma, CA
Available Rooms
1 King Bed, Marina Tower, Pacific Suite
1 King • 419 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Double beds, Marina Tower, Traditional Guest Room
2 Double • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King Bed, Marina Tower, Traditional Guest Room
1 King • 301 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Double Beds, Marina Tower, Executive Guest Room
2 Double • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King Bed, Marina Tower, Executive Guest Room
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
3.8
Good(1,409 Reviews)100% verified reviews
3.8
easy to find
overnight parking expensive
3.8
The location is awesome and the surrounding area around the marina are relaxing and modern. Not the hotel itself though. Don't be fooled with the cheap price and nice fake pictures. You can book in the Hyatt down the street from it for almost $200 but you will save yourself from a miserable experience.
This hotel is based on a concept of a scam. they would trick you with the cheap price and false pictures and once you check in they will put you in the basement of their old building where the view is below the street, the rooms are ancient, noisy, smelly, and absolutely depressing. Once you ask them to change the room, they ask you for hundreds of dollars more. No one will help you with anything, not your bags, not with parking, the room keys kept breaking and you need to go every day to program them. The parking is always full and you need to wait for someone to pull out. It was a horrible experience! I camped in the forest with better conditions than this hotel!
3.8
Did not eat the breakfast
The sliding window door was a little dirty above the lock.
3.8
Great location next to the airport, friendly staff, and modern facility. I chose this hotel for the location due to a morning flight, and was pleasantly surprised by the hotel as a whole.
There was a party in the next room that ran until 3:00 AM even with security asking them to quiet down
3.8
I loved the staff's attitude. I felt like I was very important to them,.
Everything was exceptional
3.8
Friendly staff clean
No kettle to make tea
3.8
I loved the Cabana. Fun just to sit & have a drink and snack.
We just wanted a quick cup of coffee & pastry but there wasn’t a small spot to sit and do that without going into dinning room.
3.8
Location and scenery. The marina is very relaxing
The restaurant. Very limited on selections and vegetables were not included on the menu.
3.8
Closeness
No vending machines for snacks
3.8
Nothing to like
Bad service, hiding fee, no clean, bad smell on the hallway
3.8
I like the renovations.
The staff excuse for not helping my wife out was that they didn’t know English and they walked away both at the restaurant and the hotel maid staff.
I asked for room service (per request option) on our 2nd day and one of the staff said they couldn’t speak English in Spanish. Thankfully I knew Spanish so I proceeded to re ask my request in Spanish and they almost looked mad that I knew Spanish and it made it seem like it was burden to get someone to replace towels.
I called the front desk down at the lobby and they gave me the worst time hacks on when I can get someone to our room to replace towels. And it never happened until later in the evening when I’m trying to shower, I gave up entirely.
Pretty location but they need to change the staff and perhaps maybe have a translator for the workers that only speak Spanish. We left one day early because my wife couldn’t take how dirty our hotel room was. Mind you we have a toddler.
Clearly it’s not an issue for me to speak in Spanish but if my wife doesn’t know Spanish then who will help her. We paid almost $1000 for 3 nights. Overnight parking is ridiculous, $50 a night…. I only stayed at that hotel because I was participating in the Americas Finest Half marathon. This whole was definitely an experience, thankfully it wasn’t my birthday weekend or something.
3.8
Nothing
There was construction going on in the lobby area. The entire hotel was so hot. The AC in the room was not working, it was not cooling off in there. The front desk was not answering the phone when trying to report this issue. The elevators were not working, it was taking 10 minutes to go up and down the elevator.
3.8
Room was Gr8 facility was spotless. Gym 24hr available was a good feature. Pool is spectacular.
Room slightly high priced IMO, then again its probably the location. parking cost outragious & parking spaces inadequate for the crowd here the wknd I was there, IMO the tourism fees off the wall! Room not ready till 4pm, needs improvement, no early ck in w booking.com. booking reservation confirmation num. Does not cross deck to Sheraton system, come on really fix that! NO IN ROOM MICROWAVE??? come on really? Need higher density pillows, way too soft gave me a neck ache.
3.8
location fabulous. restaurant great but quite costly.
restaurant needs more vegan options.
3.8
El interior de la habitación estaba bien.
La habitación estaba bien adentro, pero en un ala totalmente apartada del hotel, y los pasillos al aire libre. Para tener acceso a los servicios básicos como Restaurant, se debe caminar unos 500 mts por el estacionamiento, sin camino techado. Si el clima es frío, tampoco es agradable por los pasillos abiertos.
Vista al sector de la Marina parcial , pero está ubicado al lado del aeropuerto y esa es su principal Vista. No hay opciones de restaurantes ni supermercados de fácil acceso. El baño tiene una ducha un poco pequeña.
3.8
The Sheraton Harbor & Marina was absolutely beautiful. They upgraded my room for free with a beautiful water-front view. The offered me free parking which was a bonus! The restaurant/bar is fantastic!! I enjoyed spending time outside walking around the harbor which was beautiful with the palm trees and the yachts. The pool is very nice too which is very close to the ocean and harbor making a nice view. I will definitely go back!
3.8
Beautifully upgraded good location
3.8
Beautiful property. Nice atmosphere with very helpful staff.
Outside check in desk should've been manned to assist with the long lines.
3.8
The room we stayed in was very clean,
Balcony and view was beautiful
House keeping threw away our note to request more pillows just because she "doesn't speak English" instead of accommodating to our needs..
Could have handed the note to someone who spoke English instead of just completing ignoring..
Hours later.. we received the pillows after a few phones calls to the front desk
3.8
The rooms were clean and comfortable
The staff was not helpful at all, when they gave me the room I asked where it was they told me that the second floor when I looked for it I did not find it I asked again and after half an hour of waiting they told me that it was in another building they told me to wait outside for the bus to transfer me to the other building, All the staff was not helpful at all it has to improve until the supervisor has to improve how to treat the tourist they were not helpful to me.
3.8
Clean, updated, view, shuttle to the airport, excellent staff, elevators with no issues, everything working, no overpowering smells, deli in between the two buildings, in room coffee, no noise issues from other guest’s rooms. Shuttle driver did not ask which tower we reserved. Dropped off at the wrong tower and the desk personnel accommodated us in the updated tower. That’s good management when the staff is allowed to make decisions as this. Way too many companies put the staff in the middle of the upset customer and the self important manager.
With the exception of the deli down the street, food prices are exorbitant. It wouldn’t be so bad when you have a rental car but the nightly parking fee is also exorbitant. It’s like they’ve got you hemmed in so you must pay. Then there is no thought of even having a simple muffin available for breakfast. Oh come on. That to me is pathetic.
3.8
The room was a great location overlooking the marina. We loved the balcony.
The toilet leaked and the bathroom floor was wet and icky.
The AC made a high shrill sound so we had to turn it off.
3.8
It was nice that we could keep the room cold at night and the lobby smells good. That's about it.
This is a VERY dated hotel, with low popcorn ceilings in the halls and rooms. The wifi is horrible - it comes in and out. The bathroom products will have you smelling like a man - not sure why they don't have a more neutral scent. The toilet seat didn't fit the toilet properly and slid around, plus it had a patch where it had been damaged. Dirty fan doesn't work in the bathroom so we have to blow dry the mirror to see anything after a shower. Some nasty black spots on bathroom wall and bad patch job on the wall. Stains on the carpets - gross. Broken equipment in the gym. We have a coffee maker in the room but no coffee pot with it! Something broken off in the elevator and exposed wires. The ice machine on the floor didn't work, so we had stop to buy ice each day when we went to the beach. We ended up with a room in the tower which is a 5-10 min walk from the main hotel. There is one restaurant in this building and one in the other and absolutely NOTHING in walking distance. Not sure why we are charged $50 per night to park as we are out here in the boonies, other than it's the only option so they have a monopoly on it. Our first afternoon in the room after a day at the beach, we opened the slider to our very tiny balcony for some air, and instead got the constant racket of helicopters. Keep in mind we paid extra for a water view - and are looking across water at the navy base. This hotel is smack in the middle between the airport and the naval base. My bad for just seeing that it was on the water and not looking at what was around us. It makes sense now why we saw large groups of pilots in the lobby - its a great place to stay for 1 night only if you are a male pilot! Families - there is nothing nearby to do - this is not a family friendly resort, even if they charge you a "resort fee." We will never be back. 3 weekday nights cost us just under $1115 with all the fees, taxes, and parking! This is a $200 a night hotel at best.
3.8
It was a beautiful view with a great location.
I didn’t like how my room have a microwave… I had to walk down the hall to use one that everyone else uses. Also, I had to park in the additional parking because of some construction that’s going on there at the hotel. Was disappointed that I couldn’t park closer even though there were spots there and has been partitioned off. Leslie couldn’t get out of the parking because I had checked out before walking to my car and no longer had my room key.
3.8
Rooms were nice and clean
Hotel located away from other things, view of the bay is over a parking lot, hotel seemed like it was all conference rooms hallways everywhere, walk ways to the marina wasn’t really nice, called for house cleaning, which didn’t show up, tub leaked, only could take a shower.
3.8
Bel emplacement sur la marina
3.8
Fuimos unos días antes del congreso que teníamos con unos compañeros de trabajo y compartimos habitación. Hay un mini super abajo donde puedes comprarte algo para desayunar. Para trasladarte al centro necesitas coche, taxi o andar 30 minutos, caminata muy agradable.
3.8
location & pool but they don’t even offer dressing gowns and you are forced to walk through the lobby to get to the pool
Diabolical Service - wait in line - one hour to check in
One hour for restaurant service - food always cold
One hour to line up for management but always unavailable
Outrageous prices for food that appears to be purchased from restaurant depot
Instead of relaxing weekend super stress full
You loose so much time waiting
Management in meeting while staff sinking
“ sorry no staff” is the excuse I continuously listened to
Pay more and look after your staff maybe they will stay. It this is how Sheraton treats is customers I can only imagine how staff are treated.
Discount the price until you are staffed
3.8
The location and view
Pool and hot tub were closed under construction. Lots of construction inside and throughout the property. Parking is $49 a night
3.8
The room space, facilities, staff response rates, and the airport free shuttle. I also like the comfortable furniture and the balcony with the Marina view.
The restaurants has no vegetarian meals options. This was very disappointing at this day and age. So I ordered a salad and it wasn’t enough for dinner meal.
3.8
I liked the overall experience from when I checked in to checking out.
I did not like that it was only one restaurant option besides the cafe
3.8
Loved the location, view and comfortable bed.
Lighting in the room and bathroom was so dim we couldn’t see to shave or put on makeup. Not enough mirrors. Food prices were outrageously high.
3.8
Close to the airport was nice.
Price and quality of dinner in the restaurant was disappointing. Shuttle methodology is inefficient.
3.8
The facility was nice enough, though I arrived at 9:30 pm, and left at 6:30am and was still charged the extra $26 For activities. The shuttle was convenient, and the one employee I met was pleasant and efficient.
My room was in the basement and my view was the edge of a sidewalk, a hill, and the maintenance door. Hardly a view at all. Big disappointment. In your ads you sold your view, and I didn't have one.
3.8
The views from our room were great!
The pool, hot tub and pool bar were out of service. For the price, free internet should’ve been included.
3.8
Todo
3.8
Clean
FAQs
How much does this hotel cost compared to others in Point Loma?
The average price for a rental in Point Loma is £222 per night. This rental is £152 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sheraton San Diego Hotel & Marina. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton San Diego Hotel & Marina. Enjoy the water!
Is Sheraton San Diego Hotel & Marina pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sheraton San Diego Hotel & Marina?
We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and fireplace.
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