Sonesta Essential NW Houston
Hotel in Houston, TX
3-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Featuring a garden, Sonesta Essential NW Houston is located in Houston in the Texas region, 13 km from CityCentre Plaza and 15 km from Memorial Park, Houston. With free WiFi, this 3-star hotel offers a 24-hour front desk and a business centre.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Map of Houston, TX
Available Rooms
King Room - Non-Smoking
1 King • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Queen Room
1 Double
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room - Disability Access
1 Queen
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Queen Room - Disability Access
1 Double
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Suite
1 Queen
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
9.0 / 10.0
The staff was really nice and took care the only issue we had there, and did it immediately! The mattress was the best, most comfortable mattress we have ever had in a hotel. We slept great every night!
It was confusing to get into the parking lot at first. Once we found the entrance it was fine after that.
1.0 / 10.0
NADA,
El servicio, la atención, el aseo,
Pésimo el desayuno, no había nunca nada que comer
1.0 / 10.0
NOTHING!! THERE IS NOTHING TO LIKE I NEED MY FULL REFUND BACK .
EVERYTHING IS OUTDATED AND HORRIBLE, STAINS EVERYWHERE ON THE FLOOR. MILDEW & MOLD IN ROOMS. BROKEN LOCKS ON DOORS. CRACKHEADS & STRANGERS ROAMING AROUND BREAKING IN CARS. DO NOT I REAPEAT DO NOT WASTE YOU GUYS HARD EARNED MONEY HERE!!! DO NOT!!!!!
2.0 / 10.0
Acceptable facilities
Extremely poor service. Most of the staff did not speak English. My room was not serviced on two days out of my four day stay. Reception did not answer the phone. Had to go down and literally shout at the empty reception to get someone to come so I could ask for a clean towel and some coffee
1.0 / 10.0
Chair Dirty n Microwave Did Not work.
Then when I told shift manager they told me I had to wait..for 2dsys..then I checked out.
Then I was charged for or a room when I checked out..
I know have to pay insufficient funds fee when I was not even at the hotel...
5.0 / 10.0
it wasn’t to far from everything and it was off to it self not to much going on
it smelled musty didn’t feel to clean
10.0 / 10.0
Exceptional
Nothing
1.0 / 10.0
nothing
everything! flooring in hall was flooded and we weren’t notified!! stepped in it with socks on before we realized it was flooded. the furniture in our room had noticeable semen stains.
6.0 / 10.0
Privacy and quiet
Elevators were not clean
5.0 / 10.0
N/A
Upgrade Fast
4.0 / 10.0
Two staff members, morning shift and night shift front desk clerks (females) were very friendly and very helpful. Jewelisa was our shining star. She went above and beyond in helping with our room troubles and the ice machine. I finally got ice on the second night. She even moved us to another room for our second night which was a handicap assessible room.
The check-in (male) was not very helpful. He said the handicap assessible room we requested was not available. He gives us a room that was occupied and then he finally found another room for us. In that room the toilet didn't work (flushed but wouldn't dispose the waste. There was no ice so informed the male clerk but he did not do anything.
5.0 / 10.0
Staff
6.0 / 10.0
Restaurants surrounded the area
Stained furniture, cigarette holes in comforter, homeless guy hanging out at breakfast with feces on his shoes. AC didn't work in the room
10.0 / 10.0
everything
nothing
10.0 / 10.0
customer service also breakfast
everything
7.0 / 10.0
Bed, pillows, and covers super comfortable and warm
Seriously needs new toilet seat. It's was so horrible and old. The room needs to also be updated but appreciated the cleaningness and how comfortable the bed was.
FAQs
How much does this hotel cost compared to others in Houston?
The average price for a rental in Houston is £111 per night. This rental is £86 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sonesta Essential NW Houston. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sonesta Essential NW Houston. Enjoy the water!
Is Sonesta Essential NW Houston pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sonesta Essential NW Houston?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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