Hilton Vacation Club Charter Club Naples Bay
Resort in Naples, FL
3-Star Resort
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Located in the city's historic district, the resort is ideally situated, just 5 minutes' drive or 7 minutes' bike ride from the beaches and the historic Naples Pier.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Naples, FL
Available Rooms
Two-Bedroom Suite with One King Bed and Two Twin Beds - Tub - Hearing Accessible
1 King • 2 Single • 11625 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Two-Bedroom Suite with One King Bed and Two Twin Beds
1 King • 2 Single • 11625 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Two-Bedroom Suite with One King Bed and Two Twin Beds - Hearing Accessible
1 King • 2 Single • 11625 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
5.0
The esthetics, the bike, beach chairs
Bathrooms very clean but a bit dated function wise.
4.0
location, space
furnishings a little dated
2.5
Size of accommodation and view
Shower in master ensuite water flow so slow, had to use share shower with second bedroom. No information provided in room with instructions for how equipment works, eg dishwasher, washing machine etc. Kitchen equipped to a bare minimum, coffee machine not working, no umbrella shade for sunbeds at pool, snack bar selling limited snacks and only open half week.
5.0
The staff very professional and friendly, especially Marvin Cabrera, Front Office Manager at Charter Club Resort. who went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting
2.5
easy access, clean
no working tv's
4.5
confortable
5.0
Perfect get away! Peaceful and beautiful location and nice and accommodating staff. Spacious units.
If I had to complain about something. We wished we could’ve had a better view of the ocean. We stayed on the third floor (no elevator) and our view was obstructed by trees. Still great though.
2.0
I was not happy with the room and the service I received. you already received the complain via the hotel. I had a construction in front of my room my could not sleep
I was not happy with the room I received. you already received the complain via the hotel. I had a construction in front of my room and we could not sleep. I requested another room but was not available. I was also at the far end of the property far away from my friends. summary it was not the expected value for the price we paid
I would like to receive a commercial compensation as already requested
2.0
location
advertised as “Entire unit on ground floor” but it was on the third floor and I have a prosthetic leg! not well described on our Booking.com confirmation. also the WiFi was poor to 1990’s standards.
3.5
I liked the apartment, it was spacious.
I didn't like the area of the pool. It didn't have enough umbrellas to help protect from the sun. Also, the area was smaller than our expectations.
3.5
Location the surroundings it was peaceful. It was nice to check in on time Front desk helped make it right
The second room cable was not working. The second shower was missing one of the glass doors
5.0
beautiful, clean and great location
nothing to complaint
2.0
Location was good and the room was clean and fully equipped
I traveled to this property with my family which includes a 4 month old baby, a 5 year old boy, my mom who is 70 years old and my husband. The afternoon of our arrival we did our due diligence and called the front desk to let them know we were going to be doing late check in. When we arrived to the property, we found our envelope with the key of our room and instructions. They room key they left for us didn't work. We had to wait for 30 minutes until someone from the staff came to solve the problem. He gave us a key of another room and left without even checking if that key worked. Guess what? The key didn't work either. He came back and told us he gave us the wrong room number. We were finally in the room an hour after we arrived. On top of this, one of the showers in the room didn't work and at the time of check out, they were calling every five minutes asking if we were out of the room already. Don't you remember that you took an hour away from my stay when I arrived?? Also, the next morning, when I went to report my complaint to the manager, he only said sorry and offered a $35 credit towards food at the pool. Really? I'm a returning customer and I also bring customers to the property. My sister with her family stayed in this property this weekend because I recommended it to her. I will not be staying in this property ever again and I will not recommend to anyone.
5.0
The location, cleanliness, quietness, views…
4.0
Great stay in great location. It was very nice, clean, large, great pool area. Had overall a very nice stay
5.0
The property is very clean
5.0
All
Breakfast is not included, the hotel doesn't have any sort of restaurant.
4.5
Very nice and spacious. And the amenities are very good. Nice location too, sort of close to the fifth avenue and the beach.
The bikes do not have brakes. My daughter hurt her feet when riding the bike. Be careful. Also, be aware of the check-out time of 10am, quite early. But these are just small issues. Overall, a very pleasant experience!
5.0
Excellent
N/A
5.0
beautiful location peaceful and lovely view
people holding lounge chairs in the best spots by putting towels on them in the early morning when there were so few lounge chairs for guests and then not using them for hours later that was upsetting to see .
5.0
Everything was great
The only thing was that the office closed early at 6pm to check in
4.5
The property itself was great!!!
It wasn’t the property per say. It was the cleaning staff. We had about 2 hours left before checking out. Therefore, we were just sitting around and talking. Unfortunately, the cleaning crew wanted to clean our apartment. Rudely, they kept looking through our window as sat in talk trying to intimidate us and put pressure on us to check out prior to check out. Check out is just that, CHECK OUT!!! Not good customer service!!
FAQs
How much does this resort cost compared to others in Naples?
The average price for a rental in Naples is £309 per night. This rental is £125 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Hilton Vacation Club Charter Club Naples Bay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Hilton Vacation Club Charter Club Naples Bay. Enjoy the water!
Is Hilton Vacation Club Charter Club Naples Bay pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Vacation Club Charter Club Naples Bay?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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