Big Pines Mountain House
Motel in Stateline, NV
2 queen beds
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this motel
This pet-friendly motel in South Lake Tahoe, California is steps from the shopping, dining and entertainment of Heavenly Village.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Balcony or Patio
TV
Wheelchair accessible
Family friendly
Map of Stateline, NV
Available Rooms
2 Queen • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
2.8
The bed was not comfortable and making noises when you sleep or even a little bit moving makes sound.
2.8
Location was excellent! walking distance to casino, shops, and restaurants. heavenly village and the gondolas were 3 blocks away.
The room was very basic. The sink was clean but not the counters or table top. The room(262) needed a deep scrub. Base boards were covered with black smudges, the closet was dirty and you could tell it was months of dust and dirt build up, which makes you question everything else. Only one over head light right by the door, the bed side lamp didn't work. The maintenance crew do not know what they are doing. They used an entry tack down bar as the tub chalking. The crumbling press board behind the sink (back splash) was screwed in and the screw heads were covered with glue...why not recesses the screws? money is not going back into the hotel properly a door knob was only 1/2 replaced, there was a container of moldy food left in the freezer, empty wrappers and water bottle behind the bed table, it is these little things that show up as poorly managed. Sad because it could be a nice hotel if they did the work correctly.
2.8
We like the location, 2 blocks from stateline, beach casinos and restaurants. Manager and wife were friendly and tried to accommodate by moving us to a room that didnt smell like an ash tray after spending the first night in the room.
Paid over $750.00 for 2 nights. First room was dirty, smelled like someone had been chain smoking for a week. Also you had to remove the lid on toilet in order to flush. Next day the manager moved us to a cleaner room but only scalding hot water could be dispensed from shower so had to add cold water to be able to take a bath. Swimming pool was green and cloudy, not like the pool on their web site. The Manager promised me the owner would give us a 30% credit but that was 3 weeks ago and still nothing
2.8
Nothing. It was so bad we almost slept in our car and go home the next day.
Everything. The room was beyond horrible. The bedding was beyond cheap and only had 2 small pillows for a king bed. The bathroom had no towel rack, for they were all ripped off the walls, and holes were not fixed. The shower ceiling tiles were about to fall off. The staff can barely speak English and can't understand a word they say. Really would like my money back it was so bad and should have had to pay $500+ for 2 nights.
2.8
Clean. But several of the lights don’t work. The shower faucets don’t work properly. Too hard to regulate. They don’t provide room service in terms of cleaning the rooms. They only gave us towels or linens if needed.
The staff were nice and friendly. But due to the above experience we are NOT going to that hotel again. Also, the office staff and the cleaning people argue so loud that they looked liked they were in a fighting arena
2.8
Location
Loud, dripping shower and toilet making sound.
2.8
Very spacious room.
2.8
decent place
2.8
Good location.
Seemed like you could hear a lot around the area.
2.8
nice place
2.8
The view of Tahoe
The room wasnt all that clean smoke detector didnt work the tolet seat needed to be fix they had to reactivate room key had to switch out the tv
2.8
staff location comfortable and privacy
2.8
location
old needs updating
2.8
The hotel location is fantastic in easy walking distance to the heavenly gondola.
The room looked nothing like the pictures, the TV didn't work, there was no electric outlet on the bed side of the room, walls are thin, there was peeling paint in the bathroom, no extra blankets were provided even though it was January! Overall it was disappointing for the price paid.
2.8
the staff was very polite but the rooms were so dirty and nasty. We stayed with friends who discovered a bug in one bed, so they gave her a new room, her new room had blood on the sheets. our room had dark brown something on the top blanket. Hair in all the beds. The windows had never been wiped down the amount of dust on them was thick. The floors were filthy and it smelt like urine on the carpet in our room. The air conditioner which we stayed during winter and did not plan on using however it was so dirty. The staff was polite but the rooms were just so dirty.
urine stains on mattress and sheets, blood stains on sheets, left over belongings in the showers. Hair in all the beds. Filthy floors, windows.
2.8
in a good location near the casinos
The fireplace did not work, the television did not work, and the electricity was out for an entire day and a half. The management refuses to respond to my request for partial reimbursement due to their failure to provide the services I paid for. (a working fireplace, a working, television, and electricity).
2.8
nothing
needs to be cleaner and electronics didn’t work and bathrooms needs repair
2.8
remodeled rooms pergo floors upgrades matrasses modern paint color scheme ect etc and you can angrily walk back from the clubs EMPTY HANDED or drunkingly happy and with any luck you walked with THIER MONEY merry Christmas everyone and don’t forget the casinos were not built nor routinely remodeled on WINNERS Xx/oo
2.8
it was good it’s close to everything, the kids love the place and it’s good that they have pots to cook .
we did stay 3nights but they didn’t allow housekeeper while you check in which is we us for cleaning our room .it’s 4 burner but it’s just 2 are working so my husband had to fix it to work the 4 burner .
2.8
I like it because it is near the center. It has a free parking lot.
The only thing that I was disappointed is that I expected to have dishes. Per example a pan, a pot. I asked in the reception and they provided with some.
2.8
There was nothing I like there!!
During the booking process, photos on this motel weren't like it was on the website.not only was the room dirty. The floor to the bathroom was popping up, leading to me tripping over my feet. I couldn't use the tv. There wasn't any cable, plus the remote controls were broken.and the blinds were broke, so when people walked by, they looked inside the room. And it was $100 overpriced, and after I mentioned to them about all my issues with the room.. felt like nothing was going to be done.so at the point being only 10 to 15 in the room. I absolutely had to book another hotel somewhere else. And now it's going through a big process to get my money back..
2.8
Location
Room Needs to be updated
2.8
close to casinos
I have been to Tahoe many times before and never had an experience like this. Arrived around 10pm and checked into room 279 and noticed the blinds were broken and hair all over the sink , it was as if the room hadn’t been cleaned. I asked for a new room and the guy at the front politely gave me a new room 268, we walked into no working lights and cables all on the floor, we put the lamps on and just wanted to get to sleep so my boyfriend went to take a shower and the shower head shot out when the water pressure turned on and when I tried to turn the heater on for him it didn’t work, the remotes for the tv also didn’t work. We again asked for a new room as we were staying 2 nights and he again politely gave us a new room 266, right when I walked in I noticed the sink bottom door was open and towels under the pipe when we woke up in the morning the sink had flooded the floor and we also noticed this shower nozzle was broken and we never used this shower so I’m not sure if it actually worked or not and the heater for this room also never made the room warm throughout the night even tho it made a sound like it worked . Again, we proceeded to ask for a new room for the THIRD time and they gave us a newer updated room on the first floor 121. This room met bare necessities. Breakfast wasn’t included as advertised. I won’t be staying here again and wouldn’t recommend it.
FAQs
How much does this motel cost compared to others in Stateline?
The average price for a rental in Stateline is £450 per night. This rental is £273 less expensive than the average.
Is parking included with this motel?
Yes, parking is listed as an amenity at Big Pines Mountain House. For more information, we encourage you to contact the property about where to park.
Is there a pool at this motel?
Yes, a swimming pool is available for use at Big Pines Mountain House. Enjoy the water!
Is Big Pines Mountain House pet friendly?
Yes! This motel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Big Pines Mountain House?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.