Embassy Suites by Hilton Saint Louis Saint Charles
4.3
Excellent(449 Reviews)Hotel in Saint Charles, MO
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Adjacent to the St. Charles Convention Center and a short drive from downtown St. Louis, this all-suite hotel offers helpful amenities such as a free shuttle service.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Saint Charles, MO
Available Rooms
Two-Room King Suite - Non-Smoking
1 King • 495 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Suite - Disability Access
1 King • 301 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Suite with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
1 Queen • 1 Queen • 495 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
One-Bedroom Suite with Two Queen Beds - Hearing Access/Non-Smoking
1 Queen • 1 Queen • 495 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Corner Queen Suite with Two Queen Beds - Non-Smoking
1 Queen • 1 Queen • 495 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.3
Excellent(449 Reviews)100% verified reviews
4.3
The breakfast was great. Great quality in room. Smelled fresh.
4.3
I loved that it was very nice and clean staff was friendly
That there was gunk in our sink and shower wasn’t draining properly
4.3
The location and staff was nice
All them kids was running around all night couldn’t sleep the breakfast food was nasty kids playing with the fire alarm so it went off two times in the earlier morning hours the pool room smelled strong with all chlorine
4.3
The location of the property was good for us.
The hotel was filled nearly to capacity, which made parking difficult, and waiting on an elevator was extremely long at times. Breakfast was so crowded that there were no free tables, and the wait staff weren’t keeping up with bussing them, so we got to eat breakfast with the previous people’s dirty dishes sitting there. There was one of the wait staff guys running around with a black cloth mask and rubber gloves on that didn’t clean one table that I saw. The grill was painfully slow so getting an omelet or eggs over easy took over 20 minutes. The buffet line was also frequently out of potatoes, sausages, etc.
4.3
The cleanliness and the constant concern through text about my comfort.🥰
…well, at two minutes u til 9AM, the breakfast offered wasn’t replenished. The signage reads “until 9:30AM.”
However when I mentioned it to front desk, they got right on top of it! ..other’s were able to enjoy a meal as well afterwards. Thanks!
4.3
Was very good
When I went to do laundry I wanted to use money it wouldn't let me.
4.3
Very close to the attractions in St Charles
4.3
Eggs were great. So we’re the staff
Everything was great. Even gave us a late checkout on a busy weekend.
4.3
That it was new or updated clean
The price $375 a night was totally too expensive. It should be about $185 and you seem to increase prices when people have to bring the kids back to college.
4.3
BREAKFAST WAS EXCELLENT
NO MAID SERVICE WHEN ASKED FOR IT. AIR CONDITION DID NOT WORK. TOLD FRONT DESK AND THEY SENT UP SERVICE PERSON BUT STILL NOT FIXED.
4.3
It was very nice and clean staff was friendly.
Free breakfast off the buffet was not the greatest.
4.3
The room was lovely as always. The location of the room was in the corner away from busy areas.
I booked a 47th anniversary stay. My note asked for something special to occur for my parents and I got a reply to my booking saying "We're happy to let you know that the property has confirmed they can arrange this for you. There will be no extra charge for this request."
I'm glad there was no extra charge because nothing special was said to my parents at checkin and no note in their room or anything indicating the hotel had any idea.
4.3
Clean, central location, spacious but not too big, nice and friendly staff ready to help with whatever you needed. The breakfast was great as well
Nothing.
4.3
Nothing
Our room was dirty upon check in the staff was rude we were down at breakfast an hour before it was over and bc they only had one worker there was a line and then me and my kids got told we couldn’t get breakfast bc they only have one worker and they were done putting food out! The first night the bedding to the pullout bed was dirty had food crumbs and dirt all over it so we stripped the bed and requested new bedding around 9 pm and they didn’t bring the bedding until almost 3 am when we had to be up early that day for plans we had and my kids didn’t get to sleep until after 3 am bc of it! Just over all bad experience
4.3
The safety and access to freeway.
The pool wasn't very clean. It was overrukids with kids. I was hard for them.to.clean.
4.3
Suite for separate private bed area, breakfast was nice, indoor plants and water fountains made it a nice experience. We like that the window opened for fresh air.
Liked a table in room, (most hotels don't do that anymore).
Night shift attendant was kind and helped us get in with door issues in lobby.
Liked the Dove toiletries.
They didn't allow us a 1 hour early check-in whatsoever after they already said it was fine. Rather we had to sit and wait until 3, then our (already paid for) room STILL not ready, so I had to opt for another room. They also weren't the friendlyist of people, like we were bothering him. The first guy was decent, gave us water while waited.
There was no vent in bathroom, so it stayed pretty muggy, and air conditioning was down to 60, and still not cool, rather felt like a fan on this 90+ degree weekend.
We had 4 people on booking, but only 3 towels and we told them that, but never got more.
We didn't get to use the pool (which was main reason for picking this location) but that was closed due to weather (indoor pool).
4.3
Location was great
Didn’t have a king room available which is what I reserved, not one of the 12 floors had a working vending machine so we couldn’t get anything to drink, staff was super rude and didn’t care that our room category wasn’t available, hotel was dirty and trash was everywhere.
4.3
Nothing the hotel has really gone down!
The toilet had to be plunged several times. The food was awful under cooked sausage runny eggs and there was hair is the bathroom and on one of the beds. The water pressure was almost non existent and it was Luke warm at best. I told them several times about the problems and NOTHING was done.
4.3
friendly staff and clean
n/a
4.3
Location of the hotel
Too many people
Came at the wrong time.
I wasn't aware of all the different events with all the kids.
Olympia and Wedding
It was a bit too much for me.
Couldn't get a corner or double bed room. Now I see why🤔
4.3
I didn’t like that the Embassy cancelled my reservation in their error. when I arrived I didn’t have a room and had to get a 1 bed room for 3 people. I booked through booking.com for Friday and Saturday night. I cancelled Friday night. I called the hotel to cancel and they said I had to have booking.com cancel so I called booking.com sat on hold while they called and cancelled Friday night. I got my updated confirmation for Saturday night from booking.com but when I arrived to check in The Embassy cancelled Saturday night and said my reservation was for Friday. Embassy error. so we had to all stay in a smaller room. less beds not happy. I also know a friend booked the same way and called hotel and was able to cancel through the hotel and did not have to have booking.com cancel. not happy won’t stay again in fear I won’t have a bed to sleep in when I arrive. 👎
4.3
location was great. near everything we needed.
the property was wonderful. the only thing we had issue with was the elevators were very slow.
4.3
They did not have my reservation
FAQs
How much does this hotel cost compared to others in Saint Charles?
The average price for a rental in Saint Charles is £117 per night. This rental is £46 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Embassy Suites by Hilton Saint Louis Saint Charles. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Embassy Suites by Hilton Saint Louis Saint Charles. Enjoy the water!
Is Embassy Suites by Hilton Saint Louis Saint Charles pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Embassy Suites by Hilton Saint Louis Saint Charles?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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