Crystal Gateway Marriott
Hotel in Crystal City, VA
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Within 2 miles from Ronald Reagan Washington National Airport and connected to Crystal City Metro Station via underground access. It offers spacious rooms with Wi-Fi access, and a restaurant.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Crystal City, VA
Available Rooms
King or Double Room
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Junior Suite
1 King • 419 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King or Double Room - Concierge Level
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Allergy Friendly King Room
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Junior King Suite - Lounge Access
1 King • 419 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
1.0 / 10.0
NOTHING !!! THE STAFF WAS LAZY , HAD TO CHANGE ROOMS THREE TIMES DUE TO ISSUES WITH LEAKING SHOWER HEADS , STAINED SHEETS , HAIRS ON SHEETS , BLOOD STAINS ON SHEETS GROSS
THAT THEY DIDNT HAVE MY ROOMS READY , SAID BOOKING .COM NEVER TOLD THEM TWO ROOMS , THERE WAS NO BDAY BALLONS IN THE ROOM , AFTER I GOT EMAIL SAYING THESE THINGS WERE CONFRIMED . I GOT TO HOTEL AND THEY DIDNT HAVE BUT ONE NIGHT BOOKED , AND NOTHING ELES
10.0 / 10.0
Location to airport, breakfast, huge and comfortable room
N/a
9.0 / 10.0
朝食がおいしかった。
1.0 / 10.0
Your staff gave out a key to my room and another guest walked in on me. That is unforgivable.
10.0 / 10.0
The hotel was very close to the airport for my one night stay. They provided a shuttle to the hotel. Just make sure you go to the correct Marriott. The room was quite large and very clean. They provided me with water upon checkin, which was convenient. The shuttle in the morning was prompt. It departs every 30 min. They have breakfast on premise but I did not use the restaurant.
Nothing
8.0 / 10.0
Hotel and food excellent
Checking in took way to long
Booking process on line did not allow for multiple room bookings which complicated check in by me for the three rooms
10.0 / 10.0
Toom
Amenities in room like coffee
8.0 / 10.0
The location was fine, but the parking garage is very poorly marked. Very hard to figure out how to get out. Signs were tiny and the $45 per day charge outrageous.
There should be a microwave in the room. I needed it for my medication and heat pad and was shocked such a pricey hotel did not have such a courtesy.
Finding business meeting rooms was extremely confusing. The worst I have ever encountered.
8.0 / 10.0
Huge room. Quiet. Underground tunnel. Variety of restaurants nearby. Excellent convention site. Convenient to airport.
In house restaurant not open for lunch. Needs more shuttles running. Waited 30 minutes then told no room, wait for next which would be 30 minutes later. After flying 14+ hrs, wait 60 minutes for shuttle, nope.
Although canceled an earlier reservation thru booking.com app months before deadline, reservation still showed open upon arrival. Had proof of cancelation, but seems to be glitch between hotel and booking.com. Not first time to happen, so if you cancel an earlier reservation thru phone app, bring documentation.
6.0 / 10.0
I loved the hotel, but I lost my diamond ring in my hotel room, which I realized after leaving the hotel. They did not show an effort to find my highly valuable item which made me disappointed.
10.0 / 10.0
I love this hotel and have stayed there many times when I am in DC. The location is close to the airport, dining and shopping.
I wish they had more dining options in the hotel. With the exception of breakfast at the Lounge, the restaurant did not serve food until 4 pm but they did have snacks and sandwiches available at the Mart in the lobby of the hotel.
10.0 / 10.0
Very clean
Better coffee in the rooms!
6.0 / 10.0
Air/Heat was not working, no variation it was either freezing or too hot
4 people to the room and only three towels.
4 person reservation and only two breakfasts included in our reservation with breakfast included.
Parking is extremely high
6.0 / 10.0
Room was clean and comfortable. Staff friendly and helpful. Good location, within easy walking distance of the metro.
Booking.com indicated that there was free WiFi in the hotel (which is why we chose this hotel, but what you do get charged for is access to the internet on a daily basis. This is a deceptive description.
Breakfast at $30 plus tax was certainly not good value as it was only buffet style with no option for at least eggs being freshly cooked.
10.0 / 10.0
Access to metro
Na
10.0 / 10.0
Room was clean, staff friendly, parking convenient
N/A
7.0 / 10.0
location and design
bar closes too early
9.0 / 10.0
service. in general, overall quality fine
9.0 / 10.0
Parking should be free for guests
Having to pay for parking and no free coffee in the lobby area
10.0 / 10.0
Everything was perfect! Great staff, beautiful clean room, great lounge! Overall a beautiful property!
10.0 / 10.0
Didn’t eat breakfast
Parking
10.0 / 10.0
Clean and safe.
10.0 / 10.0
Location is exlent
The room
5.0 / 10.0
It was situated in a nice location. Facilities were good
Although my booking said breakfast was free, in the lobby, I was told breakfast was free for only 2 members although we were 5. Finally, they agreed to honour it. Parking overnight is 45$ for a day
6.0 / 10.0
Location, cleanliness
Breakfast, double beds were small, although breakfast was included we had to pay for two children. Booking.com did not communicate correct information about including breakfast.
10.0 / 10.0
It was clean and everyone was so nice.
Nothing
8.0 / 10.0
The hotel is amazing. From check in to check out everything was good. The rooms are clean. They cleaned my room daily and the staff was very friendly and helpful. Very quiet at night too
The rooms to have complimentary water and no microwave.
9.0 / 10.0
Very nice accommodation with helpful staff. Especially Asian lady Lela (?) who went above and beyond to help.
Family reunion group trashed hotel overnight and left it filthy
8.0 / 10.0
The location was great!!
Our room key didn’t work in the garage so we had to walk twice from the garage into the lobby for them to reprogram the key. Not a huge deal but slightly inconvenient!
1.0 / 10.0
I have been trying to cancel 3 sets of reservations on booking.com because American Airlines cancelled my flight and no one I mean no one has returned or acknowledged my email they keep charging me even though I cancel on time
night
I have been trying for 2 days now to cancel this reservations for 2 rooms and no has acknowledged my request.
American Airlines canceled my flight and as such I cannot check in because they have been unable to rebook me due to the heavy loads on the flights.
Please cancel the 2 rooms booked under Deborah Collins
75596271
75596408
21 July 2023
Deborah Collins 2 rooms
Regards
Deborah Collins
1.0 / 10.0
Filthy towels , I found Pubic hair and boogers on what’s suppose to be clean towels !
elevator was Brocken and had to use service elevator then escalator to reach the lobby , which was horrible !
No staff to help taking luggage from the room .
Clean less - zero
Service - zero
8.0 / 10.0
It was clean
I've never paid parking at any Marriott but this one had a parking fee that was over $50 for overnight.
FAQs
How much does this hotel cost compared to others in Crystal City?
The average price for a rental in Crystal City is £178 per night. This rental is £108 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crystal Gateway Marriott. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Crystal Gateway Marriott pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crystal Gateway Marriott?
We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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