Residence Inn Newport News Airport
4.2
Excellent(83 Reviews)Hotel in Newport News, VA
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
This Virginia hotel, just 3.4 miles from Newport News/Williamsburg International Airport, offers free airport shuttles and an indoor pool. Suites feature kitchens, free Wi-Fi and flat-screen cable TVs with HBO.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Dishwasher
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Newport News, VA
Available Rooms
1 King • 409 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 495 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 1 Sofa • 495 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.2
Excellent(83 Reviews)100% verified reviews
4.2
The property was very nice and clean and the staff was wonderful.
N/A
4.2
Location was great, the lobby and outdoor area was nice, indoor pool was great...room was a nice size and the bed was VERY comfy
The room was surface clean at best.... substances on bathroom door, kitchen backsplash, stained bedding and curtains, noticeable dust on ceilings and walls and door to AC unit, dust and debris in crevices by refrigerator, refrigerator a little dirty, bathroom had funky odor, urine with maybe the sitting water in the tub? The AC in the hallways was not working and was very hot, walls thin, got loud around 9pm both nights we were there(not fun when you having a 1 year old and 6 year old sleeping), there was one staff member who had a personality and she worked at check in(3:45ishpm Sat, Sunday evening at 10ishpm, and Monday morning she checked us out) the other staff lacked personality in my opinion....they were nice and courteous don't get me wrong. I went to front desk staff on Sunday morning to request more towels and to advise of slight urine smell and she said she would have cleaning staff take care of it,they took care of the towels but the urine smell even though it was very slight, still lingered...I ended up getting a candle and that worked out well...room could use some updating....TV had no streaming capabilities, glass closet doors kept coming off track, tub had stain from sitting water. Free continental breakfast was sub par..only because if choices...the cooked items they did have, tasted great.
4.2
Very clean, convenient and amazing price. Everyone helpful and nice.
Beds were too soft
4.2
Customer service
No full oven in my room
4.2
Staff was friendly, Hotel was clean, and the location was perfect.
The Continental Breakfast was horrible. It wasn’t even worth the walk to the 1st floor.
4.2
I loved that it was so quiet and clean. the staff was friendly and helpful everyone had pleasant smiles and very professional
the pool was freezing, however my children enjoyed
4.2
proximity was perfect
4.2
beautiful inside and out
4.2
it was close to the mall and plenty eatery’s
the linen was dirty when we arrived and no toilet paper in the bathroom
4.2
Almost everything
The AC in the room did not seem to work correctly was pretty muggy in the room
4.2
location
4.2
Staff, facilities and location were great! We've stayed here before. We will be back! This time around we had a small issue, but it was handled professionally.
We found urine saturated linen in the bag for the pullout sofa, as well as urine saturated clothing under one of the beds in the bedroom (found by our puppy). We checked in during the wee hours of the morning, sadly I had covered myself in the blanket from out of the bag too exhaustedto notice. I awoke to the strong scent of the urine, ultimately I discovered it was the blanket.This is a great place to stay and we will be back, but those items must've been overlooked by housekeeping. The clothing found under the bed was clearly that of a child (we also found a toy under the bed). The rest of the room was clean. I cleaned it again myself. Staff reacted quickly and were very apologetic. Honestly, I was wondering why a guest would place urine saturated linen back in the bag...and folded neatly as if it hadn't been used.I didn't suspect it was used, so I know the housekeeper didn't either.
4.2
It was Christmas Eve the first night so no Christmas breakfast
And the next morning we slept in
The dishes and the tub were not clean
4.2
I enjoyed the location, the cleanliness of the location. I enjoyed that I was able to cook in the room. The staff was very courteous and accommodating.
There was really nothing that I didn't like. When I stayed there before we could make our own waffles and having eggs and sausage for breakfast. But I know in the current situation that can happen at this time.
4.2
Nice spacious room and comfortable bed.
Front Desk staff room appeared not to have been cleaned. Waited hrs for a plunger and somehow my stay cost me an extra $90 and there was no explanation for it.
4.2
The convenience of the food places.
Everything was great.
4.2
Location
One of the front desk clerks wasn’t mean and evil
4.2
Great location from the airport. Breakfast had a great selection and hostess was very nice.
The room smelled so bad like fish we had to go buy febreze and a candle. The bed and pillows were horrible. The pool was very gross w/ a greasy film floating on it.
4.2
the full fridge and the breakfast
4.2
The breakfast was good. You had several choices.
The furniture upholstery needed cleaning.
4.2
The kitchen
The Fire place didn't work and the tub was dirty hair in the tub
4.2
really good
eveything
4.2
I booked the suite which advertise online that oven was included in room but when I arrived at property was told that my room didn't have oven and that the rooms were sold out. Also, breakfast ends to early.
FAQs
How much does this hotel cost compared to others in Newport News?
The average price for a rental in Newport News is £88 per night. This rental is £10 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Residence Inn Newport News Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Residence Inn Newport News Airport. Enjoy the water!
Is Residence Inn Newport News Airport pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Residence Inn Newport News Airport?
We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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