Best Western PLUS Franklin Square Inn

7.9 / 10.0

Very good(263 Ratings)

Hotel in Troy, NY

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Next to the Hudson River, this Troy hotel is within one mile of Rensselaer Polytechnic Institute. Free amenities include parking, free Wi-Fi and an on-site gym.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Troy, NY

Nearby attractions

New York State Museum

11.2 mi

Saratoga National Historical Park

29.9 mi

Bennington Battle Monument

42.3 mi

Joseph L. Bruno Stadium

4.3 mi

Available Rooms

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 602 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

££££

Best Western PLUS Franklin Square Inn

££££

7.9 / 10.0

Very good(263 Ratings)

Hotel in Troy, NY

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Next to the Hudson River, this Troy hotel is within one mile of Rensselaer Polytechnic Institute. Free amenities include parking, free Wi-Fi and an on-site gym.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Troy, NY

Nearby attractions

New York State Museum

11.2 mi

Saratoga National Historical Park

29.9 mi

Bennington Battle Monument

42.3 mi

Joseph L. Bruno Stadium

4.3 mi

Available Rooms

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 602 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

7.9 / 10.0

Very good(263 Ratings)

100% verified reviews

10.0 / 10.0

Jul 2023

Priceless

Very clean and secured

The power went out for a day

10.0 / 10.0

Jul 2023

Make my travel easier.

Everything Great staff

Parking is really congested

8.0 / 10.0

Jul 2023

Very good

Location

N/A

4.0 / 10.0

Jul 2023

Never come back again

Location is ok, free car parking

Room is small, no A/C or ventilation at corridor, main entrance door has problem

8.0 / 10.0

Jul 2023

Very good

Charisse was very helpful at the front desk and gave a great food recommendation

Bed .made a lot of noise and needs replacing

10.0 / 10.0

Jun 2023

Exceptional

Location and cleanliness.

9.0 / 10.0

Jun 2023

We stay often and this property is consistent from trip to trip. Very reassuring when late check ins and early departure

Location is key. The parking issues are being worked on.

Current parking.

3.0 / 10.0

Jun 2023

DO NOT STAY HERE

We only stayed there for the covenience to walk into Troy. Otherwise it was a poor choice on every front.

DO NOT STAY HERE!!! We arrived after 4 (check in time) and there was nobody at the front desk for about 20 minutes. A cleaning lady went to look for us. The staff at the front desk, numbering only 1, was the only public facing staff I could see in the hotel. All 3 people who were there over the 18 hours or so I stayed, 2 that evening and 1 the next morning, ranged from disengaged to outright rude. Furthernore, the rooms are TINY and the bed was the worst I have EVER slept in. I am a big traveler so that says a lot. I could feel the spring coils in my back. The TV had very few channels. The room was far from soundproof and I could here traffic and a nearby wedding party music from across the street. DO NOT STAY HERE!!

1.0 / 10.0

Jun 2023

It sucked and I will never stay at a BW again.

it was a good location.

I didn't like anything because the first room I got was so incredibly disgusting--blood on toilet seat and floor, gunk in bath tub, crunchy stuff in the refrigerator, black dirt on all switches, plus more--and then I had to move in the middle of MY plans to another just regularly unclean room (which is what I expect) exhausting myself for the first three days of my four day trip! It was horrible and when I complained to Best Western.... they gave me ONLY 20$ off--working as a cleaner for the first two day of my trip and being exhaused and scieved out because of it is WORTH MORE THAN 20$!!! They have no respect for the custormer AT ALL.

5.0 / 10.0

May 2023

was decent but nothing that wowed me. breakfast was mediocre and the beds were too hard

good location, easy to get to

uncomfortable beds, breakfast was mediocre

7.0 / 10.0

May 2023

overall good

friendly staff

bathroom was small poor vanity space

5.0 / 10.0

May 2023

Passable

Location, updated fixtures, desk staff very nice, good breakfast selection.

$180 For a view of the air conditioning unit, room 212. Hair in the shower, bathroom floor, and on the sheets. Refrigerator wouldn't get cold for our beer!

9.0 / 10.0

Mar 2023

Superb

The hotel appears to be newly renovated The atmosphere was very pleasant The rooms were clean I will definitely return to this location

I feel the front desk staff could of been a little more helpful/pleasant - Staff didn’t greet patrons as they came & went We stopped at the front desk twice & the staff did the bare minimum -certainly no above & beyond here - on one occasion- the staff appeared to be texting- she did not respond to a question we asked- never looked up & walked away without a response at all ?! It’s too bad b/c it is a beautiful hotel I’ve stayed at hotels in the past that cost a lot less than Troy BW - were not updated or remodeled- but the staff was amazing- I’d almost rather stay there & deal w pleasant/friendly staff

10.0 / 10.0

Mar 2023

Exceptional

Clean friendly and great location.

Carpet outdoor needs upgrade.

10.0 / 10.0

Mar 2023

Beautiful remodel

This hotel is a hidden gem in downtown Troy. Delightful breakfast area and such nice, helpful staff!

4.0 / 10.0

Feb 2023

Great hotel,just a bad night.

We stayed here over 10 years ago and was pleased to see it maintained as well as it is.

We were awakened to a fire alarm and as we shuffled towards the outdoors we were informed by staff that this was a repeat occurrence for the weekend. In other words,it weren’t fixed. The honesty is appreciated but I was disappointed nonetheless.

7.0 / 10.0

Feb 2023

Good

Good breakfast, hot food, but no fruit.

Soundproofing.

5.0 / 10.0

Feb 2023

Passable

The place was very clean but it let itself down with a very uncomfortable bed, almost as if the springs had gone on one side of the mattress. Considering the hotel looks fairly new the bed was a surprise plus it could have done with a blanket or duvet, it is winter after all. Room 304.

See above.

7.0 / 10.0

Jan 2023

Good

it was clean

there was no alarm clock in the room

9.0 / 10.0

Jan 2023

The Best Western in Troy, NY, was perfect for a woman traveling on my own. I felt safe and welcome at all times.

Very good location. Nice, clean, welcoming.

FAQs

How much does this hotel cost compared to others in Troy?

The average price for a rental in Troy is £111 per night. This rental is £52 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western PLUS Franklin Square Inn. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Best Western PLUS Franklin Square Inn pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Best Western PLUS Franklin Square Inn?

We found 13 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.

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Excellent(239 Ratings)

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Hotel

in Troy

3star

1 king bed, 1 sofa bed

Kitchen or Kitchenette · Air conditioner · Internet / Wifi

This inviting Hotel in Troy can fit your needs for many types of vacations, at £59 per night.

££££

Best Western PLUS Franklin Square Inn

Hotel in Troy, NY

Reasons to book

About this hotel

Amenities

Map of Troy, NY

Nearby attractions

Available Rooms

Best Western PLUS Franklin Square Inn

Hotel in Troy, NY

Reasons to book

About this hotel

Amenities

Map of Troy, NY

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Troy?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western PLUS Franklin Square Inn pet friendly?

What amenities are available at Best Western PLUS Franklin Square Inn?

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