The Lodge at Cliff Castle Casino

Facade/entrance
Property building
Property building
Swimming pool
Swimming pool
3.1 / 5.0
Average(1,349 Ratings)

Hotel in Camp Verde, AZ

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Pets allowed, Air conditioner and more

About this hotel

Featuring a casino and 3 restaurants, this hotel is 30 minutes’ drive from Sedona. Guests can enjoy an outdoor pool or a game of bowling on site.

Amenities

Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Family friendly

Map of Camp Verde, AZ

Available Rooms

2 Queen • 355 ft²

Room
Sleeps 4
You'll be directed to Booking.com for availability & pricing

1 King • 355 ft²

Room
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
booking logo

Ratings and reviews

3.1 / 5.0
Average(1,349 Ratings)
100% verified reviews
2.5 / 5.0
star 4 emptystar 5 empty
May 2024
there wasn't anything better to find in such short notice. it is a sad place.
receptionist was correct, helpful and friendly. also the man cleaning our room was kind. it was the only affordable place last minute around near Sedona.
really bad internet. couldn't receive my mails nor send mails. so working wasn't an option. now - a day later - In another hotel. no internet problems whatsoever. the water from the shower stayed a long time in the bath tub. Problems flushing toilet. The lodge is deserted. We could hear our upstairs and next door neighbors talk with each other. So take your ear plugs with you. Swimming pool is the size of a bath tub. All together - run down place.
4.5 / 5.0
May 2024
It was nice
Good
3.0 / 5.0
star 4 emptystar 5 empty
May 2024
Missed check out by an hour and was charged a late fee more than the cost of the room
I booked this pet friendly location for its proximity to the Sedona Wolf Sanctuary, as I was passing through Sedona purely for the purpose of visiting here. I had an appointment Monday at 10am, and as I didn't want to leave my dog in the car during my visit, I asked if I could do a late check out that day. I explained the purpose of my visit and the appointment should take 90 minutes to two hours. The front desk lady said she could push it to noon. I packed up my car and left my dog with food and water so I could just grab her and go when I was done. The appointment at the sanctuary went over by an hour and I didn't have service so I couldn't call the hotel. I rushed back and the cleaning people let me into the room to get my dog. They were still cleaning the same row of rooms only a few rooms down from me--this is important. When I finally got service, I had a voicemail from the hotel that check out was at 11AM and that my dog was still in the hotel room. I was hundreds of miles away at this point, called them back and explained that I had late check out at noon and that the appointment went over. The woman I spoke to said late check out wasn't written down on my account but said it was "believable," however, they were forced to charge me a $99 late check out fee, as by checking out late, I was forcing the cleaning staff to stay overtime, causing the hotel to pay them more. I understand if I was late by six hours, three hours, even--but one hour? Mind you, the cleaning staff were literally only three rooms away from me. The room itself was $80, with a $35 dollar pet fee. So essentially, my late check out fee was more than I paid for the actual room. I asked the front desk lady if she could please waive it or give a reduced fee, as I was 1 hour late, and I was essentially being charged more than a single day. She said she would message the supervisor but it was unlikely. I also sent them a message on Booking and have not heard back.
2.0 / 5.0
star 3 emptystar 4 emptystar 5 empty
May 2024
It was very loud. I asked numerous times to switch rooms.
Close to everything
Very outdated and very loud! The walls are so thin you can hear the people in the next room sneeze or cough. 11 PM, 4 AM security was banging on one of the doors. There is no sleep at the lodge.
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Apr 2024
Terrible place. Go anywhere else but here! If you are within 100 miles, just keep driving!
Nothing. Absolutely nothing.
We had the worst experience that we've ever had traveling. First, they lost our reservations. We had requested a first floor room, and they gave us a 2nd floor room. There was no elevator, and we had to walk up stairs, which is very difficult for us. On top of that, they NEVER cleaned the room for the entire 3 DAYS that we were there! What was even worse was that the room was in complete disrepair. Nothing worked! Even the toilet roll dispenser was broken! There was construction going on next door too! When we told the manager of our experience, all he said was he could give us a free night stay the next time we come - yeah, right, as if we will ever go there again! Adding insult to injury, we actually had to pay for this - no discounts, no nothing!
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Apr 2024
Would never ever go there again!!!
The hotel and casino was average. Had to wait constantly for food at the buffet.
We were put in the lodge. Which was worse then a 50 year old motel 6 in the middle on no where!!! We had no idea there was the hotel casino and then the lodge, the original old motel. We were not told they were two different facilities. We had to drive to the casino or wait for a shuttle! Horrible place!!!
5.0 / 5.0
Mar 2024
It was a great stay
It was nice
There was nothing's no i didn't likes
3.0 / 5.0
star 4 emptystar 5 empty
Sep 2023
En tur i poolen og spa. Vi sov og kørte videre
Spa og pool
Svært og finde. Wifi virkede ikke og værelse var ikke rent

FAQs

How much does this hotel cost compared to others in Camp Verde?

The average price for a rental in Camp Verde is £127 per night. This rental is £40 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Lodge at Cliff Castle Casino. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Lodge at Cliff Castle Casino. Enjoy the water!

Is The Lodge at Cliff Castle Casino pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Lodge at Cliff Castle Casino?

We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.

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