Chena Hot Springs Resort

3.4

Average(246 Reviews)

Hotel in Alaska

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Offering a hot tub and indoor pool, Chena Hot Springs Resort is set in Chena Hot Springs. Guests can enjoy the on-site restaurant.

Amenities

Pool

Internet / Wifi

Fireplace

Parking

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Garden

Family friendly

Map of Alaska

Nearby attractions

Ye Olde Shaggy Shack

197 mi

Nenana Cultural Center

153.3 mi

Available Rooms

2 Queen • 398 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 226 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Queen • 592 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

££££

Chena Hot Springs Resort

££££

3.4

Average(246 Reviews)

Hotel in Alaska

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Offering a hot tub and indoor pool, Chena Hot Springs Resort is set in Chena Hot Springs. Guests can enjoy the on-site restaurant.

Amenities

Pool

Internet / Wifi

Fireplace

Parking

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Garden

Family friendly

Map of Alaska

Nearby attractions

Ye Olde Shaggy Shack

197 mi

Nenana Cultural Center

153.3 mi

Available Rooms

2 Queen • 398 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 226 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Queen • 592 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Reviews

3.4

Average(246 Reviews)

100% verified reviews

3.4

Mar 2024

Look up.

Great place to see the Aurora.

Poor wifi.

3.4

Jun 2023

Poor

This resort double charged the room. Booking.com already collected the payment. The front desk charged the room again. This case should never happen. It took me a long time to have refund. Be careful.

3.4

Apr 2023

Pleasant

the rooms were nice but the beds in the main room of the bear family suite says they are queen beds but I don’t believe they are queen beds.

the queen beds were actually full size beds

3.4

Apr 2023

The Hot Springs was wonderful!

The Hot Sorings

The Rude Activities Staff! They were not welcoming, friendly or very helpful! They were doing a job they were paid to do and that was it. They were sometimes rude and condescending to the group , rudely calling someone out in the group. (2 different tour guides did this). They could use a microphone or something so the group in the back could hear them! They left the elderly way behind to the point of them not being able to hear .

3.4

Mar 2023

Our purpose was hot springs and Aurora viewing. so our goals met.

hot springs access and Northern Lights viewing.

Our room was pretty old and not much cleaned. It got too warm and we couldn’t adjust the temperature in the room. The bathroom fan and light was always on, and the plugs weren’t working between beds. Also one night they closed the hot springs when we tried to soak. That was disappointing. It could be because someone fell and got injured by the hot springs. It was slippery due to algae by the hot springs entrance. They must have cleaned there since it wasn’t slippery next morning.

3.4

Mar 2023

Unique wilderness property

The hot springs (Rock Lake) are the obvious star of this property. The restaurant offers very good food, but the wait to get in can be long. The staff we interacted with were uniformly helpful and friendly.

Guest rentals are a bit "thin"; there were only two snow machines (snowmobiles) to rent, and they often were not returned on time, so many guests were unhappily waiting their turn. The Ice Hotel is not worth the price of admission.

3.4

Mar 2023

Passable

basic Diner food. Waitstaff was best thing about this place...and the geothermal pool. those things I loved...what I disliked...the black mold everywhere, lack of even the most basic cleaning and having to beg to get trash emptied or any cleaning done in room. the shower was dirty with someone elses long hairs in irt 2 sides upon checkin. when I told housekeeping, they emptied the trash and came in and used toilet paper to get hair out. so we showered in that dirty shower daily. the walls were peeling and black mold at windows/bath, moisture points. Same wet towel sat at window to catch moisture there before and when we checked out. I even paid 15.00 each housekeeper one day asking to make up our room...that was when I got the single toilet paper wipe and the time they emptied trash. Ok I know youre short handed but telling your help to do the bare minimum is not ok...or covid safe.

as above

3.4

Jan 2023

it was far too expensive for what you get. go in summer and camp in the tents or yurts.

The hot springs were awesome! also the ice museum was great! The pool has life vests and floats for the kids. The hot tubs were nice as well.

it’s old, really old. the shower was so small one normal size person had a hard time fitting in it. They said there was TV, there was directv, but it didn’t work, nor did the TV. not enough plugs, tho they offer the lend of extension cords. they don’t allow you to get near the room you’re staying in, and the parking odd quite a ways away. really awful for those who are handicapped. The restaurant is exorbitant, but you can get snacks at the visitor center to save money. not enough towels in the room for more than 2 people even tho a family suite is 2 connecting rooms and 6 people. The property itself is really disappointing, but there’s really nowhere else to stay.

3.4

Dec 2022

Pleasant

Old but it was clean. The room was not very warm but that’s fine thanks to nice hot springs.

Restaurant and activities were outdated. They were trying to control dozens of guests only by handwritten memo or their memory! And sure enough, they were always getting confused for order and upset. I guess they get enough profit to introduce better systems because all guests have to pay a lot of additional money to stay this resort…

3.4

Oct 2022

Not what was anticipated

Not much. The scenery for sure. Our drive there, some 60 miles out of Fairbanks was wonderful with few cars or trucks. I expected the road to be rough but it was an easy drive with beautiful fall colors. Their ICE HOUSE is worth experiencing.

I was in a wheelchair. We arrived 2 hours before check in and were told to come back at 4pm even though the room was ready. Their restaurant is the only place to dine and even though tables were always available one was told it would be 20 to as much as 40 minutes to be seated. We are in our 80's and wanted to be close to the restaurant and had to pay extra. The room was something out of the 50's, the shower stained and the floor missing pieces of covering wiring. They seem to exist on reputation.

3.4

Sep 2022

Pleasant

I like the hot springs the dog mushing I like the adventure of visiting the people were friendly I love the fresh clean air I wish I could of took it with the dogs definitely they took my son's heart away which then took my heart away he wanted to go in the yard twice so I paid for that we also did the Ice Museum was wonderful the Aurora was amazing but the door open twice on the suskee on trip and the the window to wich was open on the suskee and also love at 1 an me and one son pick out at night time and saw the Northern Lights for a second the rest of us kind of saw it for a second love how they had chess up in the mountains for families to play games with while waiting for the lights My older son love the one of the lead dogs My 14 yr old love how hot you had the hot tubs and the pool to My hubby love fresh air peacefulness and the good people that were there he also love the plane that was on top of the silts and the Ice Museum and the food but was expensive and my My 12 yr old the one that pick this trip so he Love Alaska and definitely wants to return one day and loves those dogs and everything about the trip and I love everything from Dogs to food to all the Amenities ty again

What we didn't like was no refrigerator poor house keeping food was expensive wait for restaurant was over 1 .5 half close to two hrs for the wait to get in there to seat just to eat for a tiny resort no microwave dirty rooms never came in to change are sheets toilet stuff we had to Chase them down at front desk for towels shampoo etc every day for stuff which was the worse place ever for that plus long drive to a local store Walmart over 1 hr drive plus longer or any other kinds of food places no phone WiFi for us Tv mess up for three days so no tv and only 9 channels they had and they need more Towers Big for service and for phone and cable

3.4

Sep 2022

Very poor

We reserved two rooms via booking.One of the rooms given to us was not what we reserved.. The explanation at the front desk was that they made a mistake in accepting our reservation from booking (as we did not make the reservation directly with them,) and they are overbooked. (A lame story). I responded that my booking was made two months ago - so she stopped "her explanation".. We were given a "family room" which we had to wait for, as it was still being cleaned at 6 p.m. It was in the old building, far away from everything including the second room we had. There was no phone in it so we didn't have communication with our party. The unit had no carpets, was not clean, had outdoor stairs that were not comfortable to go on, very far from where car could get to, meaning we had to drag our suitcases hundreds of feet to get to the stairs There wasn't enough toilet paper- so we took the paper from the second bathroom (it was an old family room) The smoke alarm was beeping (they did come to change the batteries after I walked to the front dedk to notify them). The second room was what we ordered and it was fine. We should have had two rooms like that. Am extremely disappointed and fell that I was cheated and not given the room I reserved two months in advance.

3.4

Sep 2022

Pleasant

Location is perfect and it has beautiful surroundings. I like the room's interior decoration.

The bath water stinks. Beside, the room is freezing cold at night. There's no extra blankets, plus room temperature is unadjustable.

3.4

Sep 2022

overpriced and disappointing

the staff was nice and they had good tours and activities to do

the room was pretty dirty when we got there to begin with. when the TV stopped working we went to front desk and they told us that none of the TVs work and that they are really just decoration. the water smelled so bad, and the pricing of everything and the room was insane for what we got. would not recommend.

3.4

Sep 2022

novce happy Susan day

the setting was beautiful.

the section that we stayed in was old and run down. we were in the second floor and the stairs were very dark and steep

3.4

Sep 2022

Pleasant

Food was good although restaurant was very short staffed and there was a long wait. Prices high but v large portions.

Nowhere to have coffee in the main building whilst waiting for check-in and the activity centre was very basic. Rooms were more basic that expected from reading other reviews and looking at website.

3.4

Sep 2022

Unique and fun experience. Facilities are showing its age.

Loved the hot springs and the Northern Lights excursion.

staring to show its age. Room needed painting. The resort was short staffed the 3 days we were there.

3.4

Sep 2022

enyoyed the springs

hot springs, location, towel service and springs access free with room.

2 hour wait for only restaurant. high prices for rooms and activities.

3.4

Aug 2022

expensive, older, unique

location was nice and the rooms were a good size

extremely dated, had a trash bag shoved in the ceiling where the exhaust used to be, had a weird smell

3.4

Aug 2022

Great hot spring and environment

hot spring is great!! friendly staff and nice environment

room seemed a bit old and outdated but overall comfortable

3.4

Aug 2022

Chena Hot Springs is an unexpected gem in a vast and beautiful wilderness. Great care has been taken to provide an inter

Clean rooms. Simple check-in. Beautiful grounds. It was a very unique and interesting setting.

The food at the restaurant was amazing but the wait time to get a table was a little rough.

3.4

Aug 2022

Good to be back in Chena, but badly in need of refurbishing.

Wonderful location, right next to the springs. Peaceful and tranquil after the hoards of people left after the weekend.

Old facilities and furnishings, worn carpet, soft and sagging bed, loud foot and ATV traffic on the cobblestones all night long, all items overpriced in the restaurant, restaurant staff overworked and understaffed.

FAQs

How much does this hotel cost compared to others in Alaska?

The average price for a rental in Alaska is £167 per night. This rental is £100 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Chena Hot Springs Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Chena Hot Springs Resort. Enjoy the water!

Is Chena Hot Springs Resort pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Chena Hot Springs Resort?

We found 10 amenities for this rental. This includes pool, internet / wifi, fireplace, parking, and balcony or patio.

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3.5

Average(614 Reviews)

Clarion Suites Anchorage Downtown

Hotel

in Anchorage

3star

1 king bed, 1 sofa bed

Kitchen or Kitchenette · Air conditioner · Internet / Wifi

Looking for a memorable stay in Alaska? Our Hotel might just be what you're looking for. Enjoy amenities including Air conditioner, Internet / Wifi and Laundry, and more during your stay.

££££

Chena Hot Springs Resort

Hotel in Alaska

Reasons to book

About this hotel

Amenities

Map of Alaska

Nearby attractions

Available Rooms

Chena Hot Springs Resort

Hotel in Alaska

Reasons to book

About this hotel

Amenities

Map of Alaska

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Alaska?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Chena Hot Springs Resort pet friendly?

What amenities are available at Chena Hot Springs Resort?

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