TownePlace Suites by Marriott New Orleans Downtown/Canal Street
Hotel in New Orleans, LA
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
About this hotel
TownePlace Suites by Marriott New Orleans Downtown/Canal Street is set in New Orleans, 900 metres from Mercedes-Benz Superdome and 1 km from Bourbon Street. Complimentary breakfast is provided.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Dishwasher
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of New Orleans, LA
Available Rooms
King Studio
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Two Queen Studio
1 Queen • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
One-Bedroom King Suite with Sofa Bed
1 King • 495 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Panoramic City View, Studio, 2 Queen
2 Queen • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Large Queen Studio - Hearing Accessible
2 Queen • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
5.0 / 5.0
The room was very nice and loved the view to see the area. Staff was very nice. Made it very easy for Ubers to get to us. Loved the Valet parking gentlemen opening and closing the door for our Uber drivers.
Would have loved breakfast hours to be the same all week. We missed breakfast everyday and when we though we were in time to get it, the hours were different and closed earlier so we went to Ruby Slipper. Also, wish we were prepared for the deposit although we prepaid for our rooms.
4.0 / 5.0
Das Frühstück Konzept war leider sehr komisch und für uns als Europäer eher nicht nachvollziehbar. Man bekommt einen Voucher und den muss man der Dame geben, bevor man überhaupt zum Frühstück hindarf. Bis dahin noch alles gut. Aber dann gibt unter anderen Sachen, die man sich wie in einen Supermarkt, aus einer Kühlvitrine nimmt. In diesem Voucher sind nicht alle Sachen inbegriffen und wenn man frisch, gemachte Gerichte haben möchte oder ein Eiergericht muss man extra dafür bezahlen. Den Kaffee lässt man sich in einem Papbecher aus einem großen Kaffeepot runter. Also für meine Begriff eher "Hostel" Style als Hotel Style. Das Zimmer war sehr geräumig, aber die Kommode im Badezimmer auch ein etwas fragwürdiges Konzept (für mich). Aber ansonsten war das Zimmer sehr schön. Das Badezimmer war sauber, aber die Dusche gleich neben der Toilette und mit Duschvorhang (bin kein Fan davon) könnte wieder einmal erneuert werden. Die Lage des Hotels war dafür sehr gut. Zusammengefasst: Für das Geld hätte ich mir mehr etwas mehr erwartet und diese ganze Plastikverschwendung beim Frühstück finde ich nicht ok.
4.0 / 5.0
Convenient, safe space, neat and clean.
5.0 / 5.0
La cuidad es bonito
El hotel bonito el habitación es grande
3.5 / 5.0
Stanza
Manca il parcheggio, la reception non è stata troppo elastica con la lingua , americano stretto
1.0 / 5.0
Roof top view
Pictures on the site were deceiving. Did not like the fact that our rooms were cleaned every 2 days, and if I wanted fresh towels, I had to go downstairs to ask for them. The elevator was broken. I was not happy with my stay, and it was not worth the money. Felt like I stayed in a motel instead of a hotel. Need to be updated.
3.0 / 5.0
I liked the fact that we had breakfast and the room was spacious.
The fact that only ONE elevator was working, and on top of that they have a bug problem. Ants bit me on the ear and bit my boyfriend on the legs not to mention they had a small roach in the room….and the cups were filthy. For the issues that the hotel had, the least they could’ve done was gave us a discount. Yall have 14 floors, one elevator working, AND bug problems ?! The hotel is nice but it’s a lot of things that needs to be fixed.
4.0 / 5.0
Location , room size, roof top, and customer service
The Microsoft shutdown/ malfunction made a few things not work properly, but it was not this locations fault . They were very accommodating.
3.0 / 5.0
Hotel relativamente bem localizado
Atendimento da equipe de recepção, frequência e qualidade da limpeza de quarto, falta de variedade no café da manhã
3.5 / 5.0
Breakfast was good, stage was awesome, everything went well with the exception of the roof top bar being closed, we chose this location because of the roof top bar, which we didn't get a chance to enjoy.
They didn't tell us the roof top bar was closed until we checked in, used the roof top bar as a feature.
4.0 / 5.0
The hotel is nice and clean. The doorman/valet is wonderful! All employees are very nice and helpful. We walked a block to get to the trolly stop. Using the New Orleans Regional Transit Authority App (Norta.com app) was extremely convenient and economical. We parked our car and did not move it until it was time to go home.
Our window view was the roofop of a next door debilitating hotel with weeds growing. The television remote did not work well. It was extremely difficult to change tv channels (extremely slow to respond) even after changing batteries. There is a $20 EXTRA fee per day on top of the REGULAR PARKING FEE for valet parking. Unless you are driving your car throughout your visit, save your extra $20 per day for valet parking & retrieving your car. The location is near the underpass for Interstate 10 with sad views of homeless and their belongings.
2.5 / 5.0
The location was convenient, the secured parking area gave me a sense of security that my vehicle would be safe.
The property could have been a lot cleaner. Every area in the room was dusty, there was hairs in the bathroom floor from previous guests. The dishwasher, refrigerator had hand prints or stains all over the stainless steel. The room view was a old ruined down buildings below us which was a bit of and eyesore 😔
5.0 / 5.0
Excellent location. Close to public transit but also walking distance to a lot of places and yet far enough to avoid the loud partying.
Staff was very friendly.
4.0 / 5.0
La habitación amplia con buenas vistas , el baño también muy espacioso y el tener una cocina con una nevera amplia ayuda para las estadías largas . Los desayunos me parecieron bastante buenos y variados y el bar me pareció genial con esas vistas .
Algunas cosas necesitan mantenimiento , tuvimos problemas con el TV , no funcionaban los canales , enviaron a alguien a solucionarlo y a pesar que hizo su mejor esfuerzo no quedó bien .En cuanto a la limpieza de las habitaciones no se porque no se hace aseo diario como en todos los hoteles , pero es algo que te advierten cuando llegas, realmente no estuvo de acuerdo con esa política pero varios hoteles de esa ciudad funcionan así .
4.0 / 5.0
Great location, clean rooms and friendly staff
Nothing
5.0 / 5.0
The property was clean and welcoming.
N/A
5.0 / 5.0
Nice great roof top view
Nothing!
5.0 / 5.0
Convenient location near VA hospital
You have to pay to park- no free parking
0.5 / 5.0
The location of the property was basically was only the good thing and the roof top bar.
The workers was rude. Besides one lady. Our car was parked in vallet the window got busted and also tried to take the car, we didn’t get notified about the issue until 12hrs of it happening. I wouldn’t recommend this place to anybody tbh.
4.0 / 5.0
Comfortable beds, shower, kitchen, friendly service
Parking situation- we had to check in with no where to park at first. Then we were directed to park across the street a block up. No communication with parking payment. We were charged $20 to park on hotel bill plus we paid at the lot. There was supposedly a valet but didn't see it plus no communication about it. I did get the parking fee removed from my bill
The door to the bathroom was not working well. Very difficult to adjust and close door for privacy. The bathroom faucet made noise when opening and closing. Didn't adjust with ease.
Snack prices in lobby were very expensive.
2.5 / 5.0
The Valet service was great, friendly and efficient.
The bed was not comfortable, woke up with back ache the 2 mornings. The beds are quite small and it didn't really feel like a suite, but rather a double bed room.
The rooftop bar attendant is very overwhelmed and serves people randomly instead of first come first served.
There is no safe where you can keep your valuables.
The safe parking is overpriced ($39/day) and whenever we stopped by there was no security staff, while that was the justification for that price. The other option is to pay $20 but there
4.0 / 5.0
Perfectly located far enough away from the city center but close enough to walk. Also the street car was right across the street. It’s been recently renovated I think the hotel seemed older but with updates. The amenities were nice. Bar is nice on both floors. The staff was very friendly and a nice introduction to New Orleans.
The amenities, the bars, very comfortable room, and the location
3.5 / 5.0
Room was spacious and clean on arrival.
They never serviced the room during our stay.
I requested fresh towels at the front desk which never came.
No one at front desk ever answered the phone.
Location was a bit far from the French Quarter.
5.0 / 5.0
If you are going to an event at the Super Dome this place is perfect. Good price and not a bad walk. We felt safe the entire time.
No complaints
4.0 / 5.0
The property was exceptionally clean.
It was a little ways from Bourbon St but the trolley stop is close by.
5.0 / 5.0
It was a good distance from everywhere we wanted to go. Great customer service by Kedrick for sure (valet) and loved the roof top bar
There was nothing I didn’t like.
2.5 / 5.0
The room smelled like moisture/mildew. I think a humidifier would have solved this problem. The kitchenette cabinets are dated. The hotel charges $20 to park daily in a public lot where you can park cheaper if you pay the public lot parking machine yourself.
4.0 / 5.0
Neat, clean, quick check in.
No bartender in the bar lobby. Breakfast was just ok.
5.0 / 5.0
Very polite, very professional, clean atmosphere, nice friendly staff.
N/a
5.0 / 5.0
Rooftop bar and panoramic view of the city!
Checked in on Tuesday and checked out on Friday did not give any fresh towels!
5.0 / 5.0
..
...
4.5 / 5.0
The room and rooftop
No complaints
FAQs
How much does this hotel cost compared to others in New Orleans?
The average price for a rental in New Orleans is £216 per night. This rental is £135 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at TownePlace Suites by Marriott New Orleans Downtown/Canal Street. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is TownePlace Suites by Marriott New Orleans Downtown/Canal Street pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at TownePlace Suites by Marriott New Orleans Downtown/Canal Street?
We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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