Hilton Garden Inn Ottawa Downtown

8.1 / 10.0

Excellent(688 Ratings)

Hotel in Downtown

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Located in Ottawa, 300 metres from Supreme Court of Canada, Hilton Garden Inn Ottawa Downtown provides accommodation with a fitness centre, private parking, a restaurant and a bar.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Downtown

Nearby attractions

Parliament Hill

0.7 mi

Canadian Museum of Nature / Musée canadien de la nature

1.5 mi

Canadian War Museum

0.9 mi

National Gallery of Canada

1.3 mi

Available Rooms

King Room

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Room with Roll-In Shower - Mobility/Hearing Accessible

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Room with Two Queen Beds

2 Queen • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe Queen Room with Two Queen Beds - Non-Smoking

2 Queen • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

££££

Hilton Garden Inn Ottawa Downtown

££££

8.1 / 10.0

Excellent(688 Ratings)

Hotel in Downtown

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Located in Ottawa, 300 metres from Supreme Court of Canada, Hilton Garden Inn Ottawa Downtown provides accommodation with a fitness centre, private parking, a restaurant and a bar.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Downtown

Nearby attractions

Parliament Hill

0.7 mi

Canadian Museum of Nature / Musée canadien de la nature

1.5 mi

Canadian War Museum

0.9 mi

National Gallery of Canada

1.3 mi

Available Rooms

King Room

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Room with Roll-In Shower - Mobility/Hearing Accessible

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Room with Two Queen Beds

2 Queen • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe Queen Room with Two Queen Beds - Non-Smoking

2 Queen • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.1 / 10.0

Excellent(688 Ratings)

100% verified reviews

9.0 / 10.0

Aug 2024

Emozionante

Area parcheggio

Area ristoro più ampia

8.0 / 10.0

Aug 2024

Enjoyable stay but a bit pricey.

The staff were friendly. The food in the restaurant was good. We enjoyed the pool and fitness room.

The area is under construction and parking spaces were very tight. Parking was extra and breakfast was not included.

9.0 / 10.0

Jul 2024

Buena estancia

Habitación en buen estado y camas cómodas. La ubicación es perfecta, al lado de los puntos de interés de la ciudad. El personal fue muy atento y amable. Por ejemplo, solicitamos unos albornoces y nos los trajeron al momento a la habitación.

La piscina estaba bien, pero debería haber algún miembro del hotel controlando el cumplimiento de las normas de la piscina. Por ejemplo, había muchos niños saltando de un lado al otro de la piscina molestando al resto de huéspedes. El desayuno es bastante escaso y muy mal organizado, un caos. Lista de espera aún con mesas vacías y mucha gente para un espacio tan pequeño. Deberían asignar horarios de desayuno a cada huésped.

8.0 / 10.0

May 2024

Lovely hotel, really clean and great facilities. Super accessible all round for wheelchair users and extremely polite an

I’m a wheelchair user and this property is very accessible. Staff were extremely friendly and helpful, the onsite facilities are great, very clean and also all accessible. The indoor pool has accessible equipment to get into the pool and is open until late. My room was fantastic, plenty of space, super accessible bathroom, good coffee machine in the room and the bedroom door even opened automatically when you swipe the key card (for accessibility). The onsite food options are very good, the breakfast is buffet style and has a good variety of options, the staff will take your order at the table or let you get your own. The room service options are also very good and I ordered food in from Ubereats often and this worked well due to the location too. The hotel is situated very close to a train station making it very easy to get around the city.

Very little that I didn’t like about this property, it was great. Perhaps the layout of the accessible room could be better. There was a table and two chairs which were a bit redundant and took up quite a lot of space when navigating around the room in a wheelchair, and the clothes hanging rails could perhaps be lower so that they are reachable from sitting down. Otherwise it was excellent.

7.0 / 10.0

Apr 2024

Good base for exploring

Good size room and bathroom. Location was great

Reported that there was an issue with the safe upon checkin (it appeared to be locked) and this wasnt resolved. It wasnt a huge issue to is so we didnt re report it

8.0 / 10.0

Apr 2024

Bon séjour

Hôtel bien placé,belle chambre ,piscine et parking pratique en sous sol

10.0 / 10.0

Apr 2024

Tout était très bien.

Tout était excellent. Le Gym était très très bien équipé. Le service était excellent.

4.0 / 10.0

Mar 2024

Bad stay

Bed .view.room size .price. design

9.0 / 10.0

Mar 2024

werde wieder kommen

mittelmässig, ich vermisste Käse. Der Kaffee war gewöhnungsbedürftig.

Putzpersonal ist ohne anzuklopfen ins Zimmer gekommen. Privates telefonieren sollte während Arbeit untersagt sein. Ich empfand das Telefonieren des Putzpersonal als störend.

9.0 / 10.0

Mar 2024

Excellent

I really loved the location, the comfort, cleanliness of the rooms and the big pool!

Nothing! The only thing I wished was for the breakfast to start earlier on weekends (especially when you have a ride or place to be early in the morning) but other than that nothing

8.0 / 10.0

Nov 2023

We would definitely stay here again and would recommend to others!!! Extremely clean!!!

Great breakfast buffet. Great location. All hotel staff were friendly, courteous and went beyond to make your stay a great one.

Tile floors were very cold, no vents in the bathroom, pool water extremely cold!!!we

8.0 / 10.0

Sep 2023

Lovely place to stay and explore Ottawa, perfect for a couple‘s getaway.

Very clean and welcoming, comfortable bed, amazing location. You can safely store bags away even before your check-in time, which makes it ideal for short city trips. Staff was lovely. Very nice bathroom supplies provided.

Toilet tank wasn’t completely refilling after flushing, but we only stayed for one night; so it was alright. There was no AC in the bathroom.

10.0 / 10.0

Sep 2023

not bad at all

n/a

no hair dryer

9.0 / 10.0

Sep 2023

Great location with great facilities.

It is in a great location. Very lovely facilities. Very pleasant staff.

10.0 / 10.0

Aug 2023

Great 4 night stay

Location fantastic, near all the places of interest, nr restaurants

Nothing

5.0 / 10.0

Aug 2023

Liked the bed although small for a king. Staff were friendly and hotel was clean

Didn't like that I was charged on card I switched out and even at front desk didn't Luke I was told I was charged for everything on other card and wasn't Didn't like that couldn't switch rooms to watch fireworks Didn't like that if I asked for late check out I was offered lunch instead of breakfast. Didn't like it was further away from byward market then what was told to me

10.0 / 10.0

Jul 2023

Exceptional

Absolutely fantastic! Great location, easy to find parking entrance as with the construction happening downtown some hotel parkings are hard to navigate. Room is spacious and super clean and comfy. Ice machine available and tab water is drinkable and delicious. I'd return for sure. Highly recommended.

Absolutely nothing that comes to my mind!

5.0 / 10.0

Jul 2023

Definetly stayed a better hotels previously

Friendly staff

Rooms felt small, somewhat claustrophobic with the absence of windows, aircon in corridors were far too cold, low roofs in basement parking, impractically small and warm elevator to parking, mundane breakfast options.

6.0 / 10.0

Jul 2023

Ok but not great

It was close to the Ottawa Blues fest.

The carpet was wet. Almost like something terrible happened with the previous guest.

6.0 / 10.0

Jul 2023

Pleasant

We arrived around 3:30 and although they state you can check in anytime after 3, the room was not ready for us and we had to wait around in the lobby for more than 20 minutes .

8.0 / 10.0

May 2023

Very good

Clean and nice staffs.

Parking charge for the residents.

7.0 / 10.0

May 2023

Good

Charged $25 for parking garage use but didn't offer valet service. Good trays were left in hall way over night.

8.0 / 10.0

May 2023

good

Adequate breakfast. Good meals in bar (restaurant closed - not busy enough?).

poor lighting in room - no light for computer/business use. Had to move floor lamp so power cord became hazard.

10.0 / 10.0

May 2023

Excellent location and accommodation.

thệ Receptionists (Allen her name if i remember right) was so accommodating and allow us to to check in earlier because we are from a 5 hour long drive who came to visit Ottawa’s Tulip Festival, appreciate the consideration.

8.0 / 10.0

May 2023

always great

always clean and great service

n/a

8.0 / 10.0

Mar 2023

Very good

The breakfast service. We ordered from the menu and it took too long to receive the order.

8.0 / 10.0

Mar 2023

satisfied

The receptionist is very warm(She shold be a female employee of Indian origin)

We want to have at least two or three vegetables for breakfast. Hotels shold provide free parking for their guests.The room with long stay time should be equipped with the coresponding items,such as :coffee,paper,etc

4.0 / 10.0

Mar 2023

Disappointing

Food choice was poor expensive The cleaning room was non extinction Free continental breakfast had to pay Will not book there again Begging for cleaner to clean ? Covid excuses

FAQs

How much does this hotel cost compared to others in Downtown?

The average price for a rental in Downtown is £103 per night. This rental is £31 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hilton Garden Inn Ottawa Downtown. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hilton Garden Inn Ottawa Downtown. Enjoy the water!

Is Hilton Garden Inn Ottawa Downtown pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hilton Garden Inn Ottawa Downtown?

We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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8.9 / 10.0

Excellent(695 Ratings)

The Metcalfe by Gray Collection

Hilton Garden Inn Ottawa Downtown

Hotel in Downtown

Reasons to book

About this hotel

Amenities

Map of Downtown

Nearby attractions

Available Rooms

King Room

King Room with Roll-In Shower - Mobility/Hearing Accessible

Queen Room with Two Queen Beds

Deluxe Queen Room with Two Queen Beds - Non-Smoking

Deluxe King Room

Hilton Garden Inn Ottawa Downtown

Hotel in Downtown

Reasons to book

About this hotel

Amenities

Map of Downtown

Nearby attractions

Available Rooms

King Room

King Room with Roll-In Shower - Mobility/Hearing Accessible

Queen Room with Two Queen Beds

Deluxe Queen Room with Two Queen Beds - Non-Smoking

Deluxe King Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Downtown?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hilton Garden Inn Ottawa Downtown pet friendly?

What amenities are available at Hilton Garden Inn Ottawa Downtown?

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