ProfilHotels Mercur

Living room, Decorative detail, Seating area, Bedroom, City view

Living room, Business facilities, Bedroom

Photo of the whole room, Seating area, Bedroom, City view

3.6

Good(2,046 Reviews)

Hotel in Copenhagen

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Next to Vesterport Station in central Copenhagen, this hotel offers a tennis court and free high-speed WiFi. Each room has a 32-inch Smart TV with satellite channels, games and weather information.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Family friendly

Map of Copenhagen

Nearby attractions

Available Rooms

Standard Single Room

1 Single • 161 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Standard Queen Room

1 Queen • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Triple Room

3 Single • 193 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Standard Queen Room Four

1 Sofa • 193 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior King Room Four

1 King • 505 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

££££

ProfilHotels Mercur

££££

3.6

Good(2,046 Reviews)

Hotel in Copenhagen

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Next to Vesterport Station in central Copenhagen, this hotel offers a tennis court and free high-speed WiFi. Each room has a 32-inch Smart TV with satellite channels, games and weather information.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Family friendly

Map of Copenhagen

Nearby attractions

Available Rooms

Standard Single Room

1 Single • 161 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Standard Queen Room

1 Queen • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Triple Room

3 Single • 193 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Standard Queen Room Four

1 Sofa • 193 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior King Room Four

1 King • 505 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

3.6

Good(2,046 Reviews)

100% verified reviews

5.0

Aug 2024

ダンベルのある部屋

駅から近く、スタッフが親切だった。ダンベルが部屋にある。

お風呂の栓がなかったので初日にお湯を張れなかった。スタッフが対応してくれたので次の日はお湯を張れた。

4.5

Jul 2024

Great central location...big size rooms..very functional

Great location...5 mins walk from Tivoli....huge rooms!! Decent breakfast! Staff was very responsive and helpful! Had a lavazza coffee machine and kettle which was great!!

Restuarant did not have any chatacter...very plain vanilla....else had a great stay!

4.5

Jun 2024

CONFORTABLE Y AMABLE.

La ubicación, cerca de la Estación Central. La limpieza. La amabilidad del personal. La comodidad en general.

Nada reseñable.

4.5

Jun 2024

Très satisfaites

Son emplacement L’accueil (personnel / aménagement des lieux Confort de la literie

Nous étions 3 dans une chambre (selon notre demande) et on a trouvé que ladite chambre n’était vraiment pas grande !

5.0

Jun 2024

Great hotel great location

The location, the breakfast and the facilities

The noise of the trains

3.5

Jun 2024

Ideale Lage für einen Kurzurlaub

Das Frühstück war vielfältig und frisch. Das Personal war sehr schnell und service orientiert. Leider gibt es nur Filterkaffe.

Die Zimmer sind sehr klein und zur Straße sehr laut. Da es keine Klimaanlage gibt problematisch. Bad ist auch sehr klein und da es nur einen Duschvorhang gibt, schwimmt das Bad nach dem Duschen.

0.5

Jun 2024

Hotel incompetence nearly ruined our short break!

Hotel location is perfect. But the hotel itself need modernising especially bathrooms. Staff need better communication between each other - it nearly ruined our stay - though they tried to resolve it and offered good will gesture - if I had one more day I would have moved to a different hotel !

Cracked bathroom sink. Cobwebs we both woke up with terrible mr sniffles due to dust in room but didn't let it ruined our holiday. Had a complete mix up with my reservation despite taking time to explain to staff re my reservation. No aircon - had to leave door open which didn't feel safe with my little one as it was soo hot ! Couldn't sleep. Too noisy as it's right by metro though earplugs provided but fact we had to open windows initially and doors second time round - you just couldn't sleep. Best location wise but I would never stay there again ..

5.0

Jun 2024

Excellent stay!

The staff was so incredibly friendly and helpful to give us the best tips and advice as we were exploring Copenhagen for the first time! Excellent location right by the metro and so much to see walking around.

2.5

Jun 2024

Kommer der ikke mere

Næste dag var der en sød receptionist ) gid hun havde været der på min første dag

Jeg kom med min søn Havde bestilt værelser og noget var gået galt hos booking com. På hotellet kunne de ikke se bestillingen Vi kom langvejs fra og var trætte Jeg kunne vise booking com havde trukket penge mm Forstår godt de ikke bare siger oksy her er et værelse Men men ingen support eller forståelse for min store frustration eller træthed Jeg ringede til banken og de sagde får du ingen støtte fra hotellet ,,NEJ Visa kortet for at høre om eventuelt snyd,, de kunne sige booking com havde trukket og de sagde får du ingen hjælp fra hotellet ,, NEJ JEG FORTSLTE DE 2 unge i receptionen og de hørte jeg talte med de forskellige samt booking com Ingen støtte i form sf sæt dig , her er lidt vand en kop kaffe) så jeg kunne få lidt følelse sf forståelse Intet Efter 3 timer gik det hele i orden og intet fra hotellet Jeg var så træt at jeg bestilte igen på hotellet selvom alt sagde i mig,,, find et andet hotel Hold da op en ringe kunde forståelse😞

2.5

Jun 2024

Excellent staff and breakfast, very close to central station, but room was small, dated and stuffy.

Staff very helpful and polite. Breakfast was excellent!

No bar! Licence pending. Room was small, dated and stuffy. Perhaps this is a renovation in progress?

4.0

May 2024

Séjour agréable dans le centre de Copenhague

La situation géographique, chiens acceptés, personnel souriant et le bon petit déjeuner

Parking cher à 700m

4.0

Apr 2024

superbe localisation

l’accès et l’accueil

rien

3.0

Mar 2024

Beliggenheden er god.

Beliggenheden er god, dejlig tæt på alting. Morgenmaden var virkelig god.

Der var ikke særligt rent. Hotellet trænger til en renovering i den grad. Det hele er meget slidt.

1.5

Feb 2024

Var der kun for at sive

Beliggenhed

Det blevet for slidt. Værelset er meget slidt Toilet meget slidt og faktisk meget dårligt

5.0

Feb 2024

We really enjoyed it and would definitely go back again

Breakfast was great. Continental plus with some cooked items. Opposite a station and only short walk to centre.

We booked a room with 3 single beds. We got given a room with a double and a single. Went to reception to ask for a room change which we eventually got along with a comment from the manager 'as you are here for a week that is ok. Perhaps she should take a lesson from her staff who were excellent.

5.0

Feb 2024

Fint ophold på Hotel Mercur

Fantastisk morgenbuffet Venlig receptionist Kristoffer som tjekkede os ind og også var der, da vi tog af sted

Har ingen kommentarer her

2.5

Feb 2024

Flinkt personale. Rengøring skal være mere grundig. Gode senge

Flinkt personale. Gode senge

Der er virkelig meget beskidt under sengene. Der er rimelig lydt, så det var svært at sove på grund af støj fra andre gæster.

5.0

Feb 2024

Super service og flot hotel

Vi blev opgraderet gratis til et fænomenalt værelse

Vores oprindelige værelse manglede badekar, så vi var nødt til at klage

5.0

Feb 2024

Fantastisk

Otroligt trevlig personal! Framförallt Kristoffer i receptionen!!!

5.0

Nov 2023

Good location and wonderfull staff

Central. Helpful staff. Clean and comfortable

Nothing

4.5

Nov 2023

Great personal ,amazing view.

It was our special days in Copenhagen. I would really like to many thanks for the early check in and kindly personal . The location was close to everything and most importantly to the city hall. The view of the city was beautiful especially at night. Good breakfast ,for early check out we was had lunch box .I recommend this hotel .

Slightly old room with a shabby bathroom.

2.5

Sep 2023

Passabel für eine teure Stadt wie Kopenhagen

Nettes Personal, Lage direkt neben dem Tivoli und nahe zum Stadtzentrum.

Badausstattung ist arg in die Jahre gekommen. Parkmöglichkeiten gibt es zwar vorm Hotel, aber sie sind sehr teuer. Besser das Parkhaus auf der Rückseite benutzen.

1.0

Sep 2023

Skuffende.. levede slet ikke op til vores forventninger:(

Beliggenheden er helt ok, men synes det er virkelig dårligt, at vi ikki inden ankomst blev informeret om, at morgenmaden var på Hotel Richmond. Vores værelse var nærmest en del af tennisbanen, derfor intet privatliv overhoved. Synes ærligt ikke, at man kan tillade sig, at leje sådan et værelse ud, hvor gæsten intet privatliv har.

Værelset! 218 er et ekstemt dårligt værelse. Synes der havde kunnet være bedre service, fx. kaffe og kolde drikke. (Ved ikke om det er bedre da resturanten er åben, men det var ihvertfald ringe, imens vi var der) Synes også, at renligheden kunne være et hak bedre.

4.0

Jul 2023

Friendly staff and good value for money

So we were actually moved to Richmond which is more or less the same hotel and part of same chain 200 metres down the road. The staff was so lovely, friendly and helpful. They'd arranged a late checkout which was very helpful and much appreciated. The room is quite small, but comfortable and it had a little balcony which was nice. The breakfast was great with a big selection and you can't fault the location either which makes many attractions walkable.

Cleaning was too early and would come and knock at 9am which meant we missed it twice and didn't get our room cleaned. There was no aircondition but the fan did the job and luckily it wasn't too hot, but can imagine it could get uncomfortable when it's hot outside. This doesn't mean I wouldn't stay there again as I absolutely would do that!

4.5

Jul 2023

Overall we did enjoy the stay as it was close to everything

Great staff. Very clean rooms and extremely comfortable beds.

Rooms small and very small bathroom

4.5

Jul 2023

Superb

Very clean and comfortable staff very friendly

4.0

Jun 2023

Cheap, cheerful and clean

The desk staff were extremely helpful. We were having a logistical problem when we arrived and they provided every option they could to help us. On other days when everything was going well they were very friendly and helpful also. The breakfast was generous and a large variety of food. The room was clean and serviceable. Copenhagen is an expensive city and this affordable hotel is a good option

Nothing, the hotel room was good value for money

3.5

May 2023

good value for money

nice location, staff available anytime, good breakfast, good value for money

3.5

Apr 2023

Good

Good breakfast

After booking this hotel, I received an email in which they told me we'll be moved to their sister hotel located just 200 meters from Mercur Hotel... 200 meters as the crow flies I suppose! But we aren't bird and the real distance from the hotel we had chosen is about 1km! So we don't appreciate the new location Room is quite nice but the bathroom is very uncomfortable. And let me say it's the first time we have to store our luggage at our own risk! (No recipe)!!

3.0

Apr 2023

Pleasant

Comfortable, clean, excellent room servicing, nice shower and bathroom

Walls are paper thin. Avoid if you are a light sleeper or on business (early night, early rise).

2.5

Mar 2023

Passable

Localization

No coffemachine for breakfast

3.5

Feb 2023

decent

showers were poor

4.5

Feb 2023

Superb

Location staff breakfast

Room was a little bit cool

4.0

Jan 2023

Comfortable room

Perfect breakfast and really quiet room. Workers were really kind.

Room was small and beds were not so pleasant to sleep at.

4.0

Jan 2023

Perfect location, hotel has everything you need for a weekend break.

We were transferred to the Richmond hotel just up the road, great location and spacious room.

The duvet cover didn’t have button holes so the sheet + duvet kept coming loose.

3.5

Jan 2023

Good

I liked the service, the breakfast and the location 7min away from the main station. What I didn't like is that we expected a newer hotel and the one we got was a little but dusty. But all fine at the end the stay was quite good !

The change of hotel few days before our arriving not for a better place tho...

FAQs

How much does this hotel cost compared to others in Copenhagen?

The average price for a rental in Copenhagen is £116 per night. This rental is £5 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at ProfilHotels Mercur. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is ProfilHotels Mercur pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at ProfilHotels Mercur?

We found 10 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.

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4.0

Good(4,961 Reviews)

Ascot Hotel

ProfilHotels Mercur

Hotel in Copenhagen

Reasons to book

About this hotel

Amenities

Map of Copenhagen

Nearby attractions

Available Rooms

Standard Single Room

Standard Queen Room

Standard Triple Room

Standard Queen Room Four

Superior King Room Four

ProfilHotels Mercur

Hotel in Copenhagen

Reasons to book

About this hotel

Amenities

Map of Copenhagen

Nearby attractions

Available Rooms

Standard Single Room

Standard Queen Room

Standard Triple Room

Standard Queen Room Four

Superior King Room Four

Reviews

FAQs

How much does this hotel cost compared to others in Copenhagen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is ProfilHotels Mercur pet friendly?

What amenities are available at ProfilHotels Mercur?

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