Hotel Italia
Hotel in Cuenca
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
About this hotel
Escape to a haven of comfort in Cuenca at Hotel Italia, where elegance meets convenience just 8 blocks from the majestic Cuenca Cathedral.
Amenities
Pets allowed
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Cuenca
Available Rooms
Superior Queen Room
1 Queen • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Single Room
1 Single • 376 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
Deluxe Room
1 King • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Twin Room
1 Double • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Triple Room
1 Double • 484 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
10.0 / 10.0
Good location and everything really nice . The breakfast included in the price was more than perfect .
6.0 / 10.0
La persona de recepción se esmera en la atención
En si el lugar es una zona roja, las habitaciones no son iguales a las de la foto en relación precio lugar el valor pagado es sobrevalorado,no lo recomendaría y tampoco volvería.
9.0 / 10.0
el uso de la calle en las inmediaciones del hotel de las señorita de la buena vida
5.0 / 10.0
El desayuno estuvo bien, no excelente pero puede ser mejor con más opciones de fruta y menos postres y dulces.
El hotel está ubicado en un lugar inseguro, la habitación no tenía minibar y solo un refrigerador vacío con la puerta abierta y lo único que encontré fue una botella de agua sobre la mesa. El ambiente es muy oscuro y las instalaciones viejas. Se hizo un recargo de $5 por pagar con tarjeta.
9.0 / 10.0
Ubicación
Todo está bien
5.0 / 10.0
The rooms are not as advertise! The location is very far from the main plaza the armas and the hotel location seems very dangerous!
The location and the rooms. The hotel is advertise as a 4 star hotel but I think it is not even a 1 star hotel.
1.0 / 10.0
Nothing ,terrible no professional customer service in my room special my bed was making a lot noises I wake up at 2:40’am to tell customers service but the guy can’t do nothing for us and the manager she didn’t was there when I come bad to the hotel the hotel it was the same guy couldn’t do nothing for us I will like to customers services call me bad Please I will like to have a credit bad thank you
Everything terrible my bed making a lot noises
7.0 / 10.0
desayuno buffet
no tan confortable
10.0 / 10.0
I could not recommend Hotel Italia (Cuenca, Ecuador) more highly!
It's a truly wonderful hotel in every way: the rooms, the staff and the location (and the price!).
The room: I stayed in a Standard Single room and I had absolutely zero reason to complain. It was cleaned to the highest standard, not even a tiny, single loose hair etc. anywhere and the bed... When booking a single room, I expected a single bed, but the bed was gigantic (could've probably fit an entire family haha) and so incredibly comfortable.
The staff: So incredibly friendly and you could just feel that their desire for your stay to be as pleasant as possible, is truly genuine, coming straight from the heart. I had a special requirement (which I informed the hotel about, before my arrival, at the time of booking) and they have truly exceeded my expectations, in trying to help me as best as they could.
The location: The location was a very important thing for me, as I really wanted to be close to both, the airport (Cuenca Mariscal Lamar International) and the Cuenca bus station (Terminal Terrestre) in order for my journey to be as easy as possible and... Hotel Italia was the perfect choice, as it is a WALKING distance from both! About 8 minute walk to the bus station and 15 minutes to the airport.
6.0 / 10.0
Great view from a window. Great stuff.
The furniture was old. The room doesn't have a bath, as was promised and in the description. The hotel is in reality 2.5* if you compare it with the European rating standard.
9.0 / 10.0
Location
Noise from the main road, I think sound proof window will help.
8.0 / 10.0
Great spacious rooms. Good wifi, nice warm shower. Location is in easy walking distance to the downtown sights.
A little street noise is to be expected when booking a hotel in the centre.
8.0 / 10.0
Very good breakfast. Staff is nice and helpful.
The facilities definitely need to be upgraded! I got a really bad cold as the room isolation is just not good, the room was way too cold and you could hear a lot of noise from the street every night. Quite expensive for what you get.
10.0 / 10.0
comfortable , great breakfast
9.0 / 10.0
friendly & price
breKfast was okay not great.
10.0 / 10.0
we liked everything about this place! the girls on reception were so friendly and helpful, the breakfast was amazing and the rooms very clean. highly recommend hotel Italia.
it was all good
8.8 / 10.0
Hotel was clean and staff were very friendly. Check-in and check-out process were very easy. Comparing to other hotels we had stayed, breakfast was average. It has a variety of items to satisfy everyone; the bread was the most memorable.
It's no really a dislike...more of a convenient. The hotel was a 10-15 min walk from center of town. Given our tight schedules, it would have been better if we were a bit closer to the hotel. However, the taxi rides were very reasonable. Note that the hotel is pretty basic with no other amenities (i.e. pool, gym, etc.), but we wouldn't have time to use it anyway. It may a consideration for those looking to relax.
10.0 / 10.0
Excelente hotel
FAQs
How much does this hotel cost compared to others in Cuenca?
The average price for a rental in Cuenca is £31 per night. This rental is £5 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Italia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Italia pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Italia?
We found 8 amenities for this rental. This includes pets allowed, internet / wifi, parking, laundry, and tv.
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