Super Collection O VIP Road formerly Hotel Heritage
3.4
Average(59 Reviews)Hotel in Kolkata
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
About this hotel
Featuring 4-star accommodation, Super Collection O VIP Road formerly Hotel Heritage is situated in Kolkata, 7.2 km from Dumdum Metro Station and 10 km from M G Road Metro Station.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Laundry
TV
Family friendly
Map of Kolkata
Available Rooms
Standard Double Room
1 QueenĀ ā¢ 96 ftĀ²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Ā£Ā£Ā£Ā£
Reviews
3.4
Average(59 Reviews)100% verified reviews
3.4
Good ššš
Ok
3.4
Nothing
Rooms were shabby, smoke everywhere. Untidy washrooms, unhelpful staff.
3.4
Very nice service. Specially with respect to the staff Sandeep Kumar Pandey who helped us tow our luggage all the way from.parking 4 as we were with small kid and he helped us all the way to checkin and arranging for Departure. Thank you for the service.
3.4
Late check in
Hotel asked price more than showed in booking.com
3.4
The room rent amount was showing 100 less in online than the Manager demand to pay off line. And when we wanted to pay the room rent online , the hotel manager denied and insisting us to pay directly him (which is Rs100 more than online) and he (manager) also said that they dont get online rent amount regularly from Booking.com , while we asked him whether we can inform or raise a complain on this issue to booking.com then the Manger said Yes, obviously we can inform or lodge complain on it to Booking.com that Booking. com don't pay their online booking rent to this Heritage hotel. We request to the booking.com to enquire this issue . Thank you
3.4
Room service
Catring slow
3.4
I like about this property because itās near from the airport
I have made a booking through booking.com and when I try to check inn they ask me to wait thts okay.But they charge me more than the amount which was shown,when I ask the receptionist person why should I pay extra he said tht booking.com price they write whtever they want.So it seems like they can bribe the guest however they want.Especially for a single lady traveller I got no choice but to pay for extra.After check in the guy who show me the room remove towel from my room . he said one person one towel we cannot give more than tht.and in the bathroom thereās no soap,the water tap was dripping,hot water wasnāt there.itās horrible.
3.4
The location is good if you want to stay close to the airport.Thatās where all the positives end.
The price that is being charged is in excess of the amount paid online.They arenāt ready to heed to any logic. The rooms as well as the washrooms are shabby. The menu items are limited and most of them not available to order. The staff are not courteous and do not understand that itās their responsibility to take care of the visitors and pay attention to some constructive criticism. Would not recommend anyone to stay there.
3.4
Location
Increase in price
3.4
Nothing
1. Staff
2. Facilities
3.4
nothing..dirty waterā¦Ac not working
nothing I like
3.4
Location on the main road and easy to locate.
Not clean at all, dusty and dirty.
3.4
When i have arrived at the hotel reception then receptionists was directly avoiding us, He telling that we dont hv ready room, if u want early thn go to Another hotel. Finally we wait and get the room. But room service Was very poor they didnāt interest to provide us some water, salt, even. It Was very bad experience
Good room service, good behavior from receptionist
3.4
It is a cheap transit hotel near the airport. That is why I use it. The staff were very helpful and the desk allowed me to use their phone my battery had run our and I was in a dire situation. I don't eat the food there preferring to eat at other places.
not applicable
3.4
Reception Members Behaviour and The Location Of The Hotel is Very Nice.
Food services is little slow.
3.4
No it good
All where good staff was help ful
3.4
Ac not working 1room
FAQs
How much does this hotel cost compared to others in Kolkata?
The average price for a rental in Kolkata is Ā£31 per night. This rental is Ā£18 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Super Collection O VIP Road formerly Hotel Heritage. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didnāt find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Super Collection O VIP Road formerly Hotel Heritage pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Super Collection O VIP Road formerly Hotel Heritage?
We found 6 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, laundry, and tv.
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