Grand Service Apartment @ Times Square
3.9
Good(1,584 Reviews)Apartment in Kuala Lumpur City
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Set in Kuala Lumpur, 700 metres from Berjaya Times Square and 2.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Kuala Lumpur City
Available Rooms
1 King • 678 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 559 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 1 Queen • 710 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 2 Single • 1 King • 1259 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Sofa • 1 King • 656 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Reviews
3.9
Good(1,584 Reviews)100% verified reviews
3.9
Ok
Good
3.9
Convenient and clean room. This is my 5th visit and I get a clean room with everything ready. I feel happy and relieved when everything is provided.
The heater is not working,
3.9
The location is great, the property is located in a nice mall with all the convenience of the mall, food, supermarket, shops and other facilities. Close to public transport etc
While the building and location are great, the unit is in dire need of complete renovation. I feel that there are many hazards including but not limited to fire, health and safety etc
3.9
Living Room's light is broken.
Bathroom's sinkhole is blocked, the water cannot be flow out of the bathroom.
3.9
Great location
Everything is old inside and toilet clogged. Renovation would be required
3.9
We went to check in & there is no reception or concierge. We then had someone meet us. We asked to make payment via card & they only accepted cash.
The room does not match the photos, it was not clean. Bad bed & pillows. The bed had 2 screws hanging out which was a hazard.Toilet didn't flush properly. We checked out earlier due to how uncomfortable & unhappy we felt
3.9
property very good
3.9
Very nice room.. and easy check in and check out🥰
3.9
Great room view, easy access to facilities, clean, mr ahmed is great in assisting us, walking distance to town, love and definitely booking here again.
3.9
About the parking fees to expensive. Paid by touch & go card, deducted RM30 for stay less than 24hours. Ridiculous not reasonable at all. Pls improve on that or get the care taker inform about that.
3.9
The staffs of Grand Service Apartment were very helpful notably Mr Ahmed and Mr Raqueeb.
3.9
Host was easily contacted and responsive via WA. Our requests such as housekeeping and having a top floor apartment was attended. Checkin and checkout was easy as Host was negotiable and flexible with our timing. Mind you that this is a rental apartment so all facilities such as handsoap, toiletries, towels, tissues or dishwashing liquid werent expected by us but were provided anyway so we were very content. Thank you.
Although the apartment furnitures are outdated and looked wornout, they were comfortable to sit and sleep in. We just sprayed things with febreze and dettol to ease our mind during first checkin. Occasionally there were baby cockroaches but we simply asked the Host for bugballs/insect balls which he immediately sent to us in less than an hour and after that the problem was minimal to us. Lastly, although we only asked the housekeeping to empty our bins daily and not make the bed, we realise that the apartment was still kept clean everyday and all blankets were folded (not replaced because we didnt ask for it). Our belongings were still safe regardless of the mess we made and we appreciated the extra help from the housekeepers.
3.9
It is a great stay here with the great service
3.9
The location is good
Need to upgrade some of the items in the room like new sofa n new carpet flooring
3.9
good location - that’s the only good thing about this place. And the A/C worked well.
this is a company that leases hotel rooms from the owner of the building, which is Berjaya Times Square Hotel. But make no mistake, the hotel is in no way affiliated with Grand Apartments. Grand Apartments should not be listed on Booking.com as they don’t meet the necessary quality standards, not even close. Here is a list of issues that needed serious attention: the room is absolutely filthy. There were multiple hairs underneath the bed sheets as well as stains and the bed sheets felt dirty and soiled. I was given dirty towels that wreaked of body odor. To their credit, they did bring me clean towels when I asked for them. The floor/carpet looked like it hadn’t been vacuumed in a long time. The sofa looked soiled and stained, the desk was dusty and dirty. I saw a couple small roaches in the bathroom at night. When I took a shower, there was a leak in the bathroom and a small puddle of water accumulated. The toilet was not clean. it was disgusting. There were food particles in the microwave area, looked like the area had not been cleaned.
this place is no condition for guest. also, you are required to pay cash for room. They do state that in their listing but the whole check-in process is a bit shady. There is no way I can recommend this dump to anyone. The host needs to get serious and needs to address all of these issues immediately.
3.9
It was a pleasure staying at BTS apartment.Eventhough it was a last minute booking,I managed to get the apartment that I dreamt for my family Also the restaurant is very good and reasonably priced. Overall the experience was brilliant and I enjoyed our weekend getaway a lot. I will definitely stay there again.Thanks to Ahmed for helping making us🫰🫰
Nor at all
3.9
Location is exactly inside the Times Square Mall. Easy access to monorel transportation.
I had a bad experience with the second host. The one that return my deposit. I asked something to him, he didn't understand my question. He didn't understand English or Malay very well. So it was hard to communicate with him. Everything else was fine.
3.9
The view was amazing and the host, Ahmed is very hospitable. The size of the room was also great. The location inside the mall (good options for food) and in the city center is ideal for tourists!
The facilities and bathroom were too old and run down. The maintenance of the walls, floor, and bathtub were not up to par (some leaks to fix).
3.9
Nothing..just bed n spacious
Whole time need to smell smoke...bad odour
FAQs
How much does this apartment cost compared to others in Kuala Lumpur City?
The average price for a rental in Kuala Lumpur City is £31 per night. This rental is £12 less expensive than the average.
Is parking included with this apartment?
Yes, parking is listed as an amenity at Grand Service Apartment @ Times Square. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Grand Service Apartment @ Times Square. Enjoy the water!
Is Grand Service Apartment @ Times Square pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Service Apartment @ Times Square?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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