Paloma Guest House
Hotel in Sierra Leone
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
About this hotel
Set in Kenema, 50 km from Tiwai Island Wildlife Sanctuary, Paloma Guest House offers accommodation with a restaurant, free private parking and a bar. With free WiFi, this 3-star hotel offers room service and a 24-hour front desk.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Balcony or Patio
TV
Wheelchair accessible
Family friendly
Map of Sierra Leone
Nearby attractions
Available Rooms
1 Single or 1 King • 269 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
1 Queen • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 1 King • 1 King • 699 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
2 Single • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
4.5 / 5.0
Location was good based on where I had to be. The room and bed were very comfortable and clean, Staff was outstanding. Breakfast was good but no variation at all from day to day. The dinner (snapper fish) was excellent.
If I am being picky, I would have liked more variety in breakfast
3.0 / 5.0
Very friendly and helpful for setting up work meetings. Decent food. Not much extra space in hotel, used restaurant for work.
Clean and basic rooms, no fridge. Electricity and fan and a/c and hot water. Questionable washing of bottom sheet of the bed as had stains on it. Otherwise very big bed and very comfortable.
4.5 / 5.0
Staff attitude was good.
Nothing
4.5 / 5.0
Unable to get one .
Late services of breakfast
4.0 / 5.0
High value customer service
2.5 / 5.0
That the booking price confirmed for the two nights on booking.com was different from what I paid when I got there.
Theirs was higher
5.0 / 5.0
Clean, equipped and professional service. Excellent surprise!
5.0 / 5.0
I like the service so much. the staffs are really friendly
the cleaning of the property make me want to go there at anytime
5.0 / 5.0
Fantastic breakfast and really lovely rooms, with additional lounge areas, that make the whole place great value for money.
There is nothing to dislike
4.0 / 5.0
Very pleasant facility, spacious room and good bathroom (hot water). Internet also acceptable if you only need the basics. Cleanliness at a good level. Very friendly and helpful staff. The hotel is secured so there are no random wanderers around, which allows you to feel comfortable. Breakfast sufficient, typical of the region, either omelette or scrambled eggs, but tasty. For one night, perfect accommodation.
The rooms on the ground floor are located right next to the parking lot and the bar, so the noise accompanies you all the time.
5.0 / 5.0
They couldn't process booking on file credit only hard copy they let my wife pay after which is a lot of trust
5.0 / 5.0
Fantastic service, staff was in general helpful with every request and very forthcoming. The hotel had both a restaurant and cleaning service. By far exceeded other accommodations I've tried in the country.
WiFi was quite limited on the 1st floor room. Not being able to pay by card was a logistical challenge due to the difficulties of getting cash with foreign card, even in Kenema City.
2.5 / 5.0
Friendly staff
The room did not meet my expectation as I was promised an executive room and the room was worse than my last stay
4.0 / 5.0
Clean and good value stay close to the main road in Kenema
4.0 / 5.0
Breakfast was good but 7.30 rather late for those on business travel
Restaurant service was rather slow at lunchtime and evenings, especially long wait to bring the bill
4.5 / 5.0
The breakfast was good and was timely. I truly enjoyed my time at the Paloma guest house. The staff members were so humble and responsible.
At room 89, I experienced some bad orders coming into the room from the bathroom. That could be a mistake from the plumbing work. Please visit.
3.0 / 5.0
general layout
Mice
5.0 / 5.0
The staff were excellent - some of the best customer service I have had in Sierra Leone. Everyone was friendly, professional, and very kind. The rooms were clean and comfortable, and all items were in working order (AC, water heater). The food was wonderful and timely, too!
There were not negative aspects to our stay. The only thing I could recommend is a sign along the main road for direction for those who have never been to the area :)
3.5 / 5.0
The Paloma is one of relatively few comfortable places in Kenema. The rooms are satisfactory and the food is good. The staff are all very friendly.
My main concern was the payment arrangements. Because we had booked through Booking.com, we had a 15% surcharge added to our bill, which was a large amount as I was paying for 4 colleagues. So next time we will book directly with the Paloma and not through Booking.com. I know that such surcharges are added at other hotels and guest houses in Sierra Leone. The other problem was the very unreliable credit card payment facility. My credit cards would not work in the hotel machines, so we had great difficulty trying to find the cash to pay our bill. This was both frustrating and rather stressful.
4.0 / 5.0
The workers, especially at the reception and restaurant.
The room was a bit less than advertised.
5.0 / 5.0
Good secure and clean place, polite and helpful staff. Good value for money
Problems with wifi
FAQs
How much does this hotel cost compared to others in Sierra Leone?
The average price for a rental in Sierra Leone is £77 per night. This rental is £41 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Paloma Guest House. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Paloma Guest House pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Paloma Guest House?
We found 8 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and balcony or patio.
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