Hotel Lava Beach
Hotel in Puerto del Carmen
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
About this hotel
Set in Puerto del Carmen, Hotel Lava Beach offers 5-star accommodation with a fitness centre, a garden and a terrace. Boasting a 24-hour front desk, this property also provides guests with a restaurant.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Puerto del Carmen
Available Rooms
Double Room Spa Access included
2 Single • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room Sea View Spa Access included
2 Single • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium Double Room Sea View Spa Access included
2 Single • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Room Sea View Spa Access included
2 Single • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Junior Suite with Garden View Spa Access included
2 Single • 1 Sofa • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
9.0
Tout était parfait
10.0
The cleanliness of this hotel was exceptional. The modern facilities are a breadth of fresh air . Fabulous hotel
Pool service messed up . Table must have been moved by previous guests and waiters didn’t realize . Waited ages and then I had to go looking for my order . Wasn’t my fault that someone else had moved the table , noticed this morning that table 5 still hadn’t been returned to where it should have been .
9.0
Very clean. Close to airport. Relaxing. Staff very nice.
Buffett restaurant had plenty of choice. Breakfast was nice. Restaurant didn’t have too much ambience however it was quiet and the staff were great.
10.0
Super Lage, modernes sehr komfortables Hotel
10.0
Il personale gentilissimo e preparato. La struttura meravigliosa. E’ stata una vacanza stupenda. Grazie di tutto
10.0
All excellent
6.0
Personeel was erg aardig en behulpzaam, verschoning bed en schoonmaak kamer was prima
Douchen in bad, bubbelbad deed het niet, geen thee aan tafel bij ontbijt maar uit automaat, slippers en badjas niet standaard op de kamer, herrie van vliegtuigen, te weinig koffie cupjes
10.0
TODO!! UNA EXPERIENCIA ÚNICA !! Comida y servicio excelente! Es la primera vez que como así bien en un buffet , la calidad de la comida de restaurante y el servicio ÓPTIMO! Hotel de 10!!
8.0
Todo muy nuevo y comodo
Mucho ingles
8.0
Very clean, great location, very friendly staff
2 single beds pushed together, would have preferred a double for the amount of money paid
7.0
Pool was spotless as were all facilities. Access to beach was good, although they could leave the gate open a little longer- it closes at 11 (and is access controlled with key card).
Room servicing was excellent and room was always clean. A nice walk to some shops bars and restaurants not on the main strip so was quiet. Would go again if we got it a little cheaper.
Breakfast good selection, but ran out of things as bowls of fruit were small and many in restaurant. It was replaced alright, but left waiting for same occosainnally.
Pool was clean. Pool service not great as a lot of staff were out sick.
Bar - Bar not well serviced at all, only one person serving many. Top Floor bar not open week we were there due to shortages of staff.
Getting a taxi to call to the hotel not so easy at "rush hour" - 6-8pm...
We asked for restaaurant recomendations at reception, and not a lot to hand to recomend - they could give no good fish restaurant recomendation locally - we found plenty..
10.0
+ Esthétiquement très joli hôtel (intérieur et extérieur)
+ Personnel agréable et competent
+ Très propre dans le moindre recoin de l’hôtel, bravo au personnel d’entretien
+ Superbes espaces extérieurs (piscines, jacuzzi, espaces détentes)
+ Proximité commerces et restaurants
+ Concerts tous les soirs
+ Tout est disponible sur place (réservation de voiture, voiture amenée sur le parking de l’hôtel, réservation d’activités)
+ Salle de sport, terrain de padel, mini golf, cours de yoga et autres sports
+ Situé idéalement proche de l’aéroport (10min), et accès facile au reste de l’île (+/- 30 min nord et sud de l’île)
- Le service au restaurant peut parfois manquer de professionnalisme (non pas que ce soit intentionnel, manque probablement d’expérience), et difficulté à s’exprimer dans une autre langue que l’espagnol. Mais ce n’est jamais vraiment un problème et leur sympathie rattrape le tout.
10.0
The room was lovely with a great view and easy access to the beach. Staff were very friendly and helpful. Breakfast was amazing!
Wish we had booked for longer!
9.0
Proximity to the airport, cleanliness of the hotel facilities excellent
Staff presuming change was a tip
10.0
The kindness of the staff, the breakfast, the pools... and the whole place was great.
The junior suite i booked didn't have nice view (ocean far away and building very close) so we changed to a normal room, which is smaller but nicer and the views were nice.
7.0
The actual hotel building and facilities were excellent and the rooms we had faced the sea with amazing views. The gardens were perfectly manicured and well maintained and the location on the promenade was good.
The service provided within the hotel was more 3* than 5*. Clearly not enough waiting staff and reception was often busy with only one staff member.
Restaurant offering was average and often tables were not cleared quickly. Staff tried hard but food could be like warm at times and the cooling station was only ever manned by one chef, often with large queues.
The bar service around the pool was poor too with only one waiter serving all the tables. The call system didn’t work all the time.
Everything about the hotel seemed to be about getting more money from guests. I was charged €4 for having ice sent to our room. Unlike other 5 star hotels no ice machines or water fountains around hotel.
Management were seen first thing in the morning monitoring sunbed reservation before 10am then never again.
10.0
beautiful hotel, really spacious and clean with lots of nice touches. The staff and service were exceptional and we had a brilliant stay. there was always space by the pool and there’s direct access to the beach too. It was really peaceful and I also liked the range of free classes on offer, including yoga and Pilates. would definitely return and recommend to others.
there was nothing we didn’t like. it was exactly what we were hoping for!
9.0
Beautiful hotel with spacious immaculate room and private balcony. Exceptionally friendly and helpful staff. Superb breakfast buffet.
Also this hotel which is short taxi ride from the airport can arrange car hire for you which I strongly recommend as unfortunately we made the mistake of booking Goldcar through Ryanair … an expensive and stressful checking in experience after which we were given a very badly scratched and dented (not to mention pretty dirty) car! Wait until you get to the hotel to hire your car.
Evening meal, buffet, was good but as some other reviews have mentioned not all of it five star quality. The smaller restaurant, which you need to book, was very good indeed with decent wine choices, pleasant service and also very reasonably priced.
10.0
Hotel staff were always willing to help with any queries before and after arrival - nothing was too much trouble. Rooms were nicely decorated, pool areas kept spotlessly clean, spa was very relaxing, breakfast fresh and varied
The view from my room was disappointing.
9.0
it was a beautiful hotel well run by the staff and management
10.0
The daily programs on offer
Food very good
Peace & quiet
Lovely staff
Spotlessly clean
A bit far from the centre of Peurto del carmen.
10.0
One of the best hotels I’ve ever been.
Staff were so so kind and helpful each one welcoming you with a big smile every time 😊
Rooms were perfect 😍
10.0
absolutely everything! the staff are amazing! especially Yaiza on reception. we never would usually stay in the same hotel twice but this is our second year and already want to return 2023. the staff are second to none from the moment you walk in Yaiza on reception was amazing, such a lovely genuine person. Rafa the concierge remembered us from the year before and every time you see him around the complex he brightens up your day. Samuel in the bar area went out of his way to sought out our favourite wine - overall never experienced service like this. On top of that the hotel itself is beautiful, every little detail was clearly thought about. beds always available by the pool, breakfast is out of this world nothing is missing, button by your bedside at the pool for table service, the rooms are perfect everything you need is in there. ladies do consider taking a extension to reach mirror with straighteners etc… but other than that I couldn’t fault it. we had a sea view room
last time and the planes landing into Arrecife airport whilst on the balcony drinking wine was a real moment. shower is fantastic / toilet is fab too with little remote. - 5 stars from us 👍
nothing
8.0
Clean, quiet, nice massage. helpful staff.
Breakfast had little change day to day.
10.0
Spotlessly clean, professional friendly staff, very well run
9.0
great location, lovely breakfast, fantastic staff and room cleaned every day
FAQs
How much does this hotel cost compared to others in Puerto del Carmen?
The average price for a rental in Puerto del Carmen is £81 per night. This rental is £1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Lava Beach. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Lava Beach. Enjoy the water!
Is Hotel Lava Beach pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Lava Beach?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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