Astana Wing - Riverside Majestic Hotel
3.8
Good(669 Reviews)Hotel in Kuching
5-Star Hotel
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
Set in Kuching, 8.3 km from Borneo Convention Centre Kuching, Astana Wing - Riverside Majestic Hotel offers accommodation with a restaurant, free private parking and a bar. This 5-star hotel offers room service, a 24-hour front desk and free WiFi.
Amenities
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Map of Kuching
Available Rooms
Superior Twin City View
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Superior King River View
1 King • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe Twin City View
2 Queen • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe Twin River View
2 Queen • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Executive Deluxe - King Bed (City View)
1 Queen • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
3.8
Good(669 Reviews)100% verified reviews
3.8
this hotel is in a good spot but it is run down and dirty
the desk staff are disinterested , we had to go up and down 3 times after a long trip because the key didn’t work , the bathroom was dirty with mould on the tiles the waste bins were rusted through leaving flakes of rusted metal everywhere and the shower and sink were blocked and despite numerous requests they were not repaired it’s a 3 star hotel at best
3.8
I will only say normal and functional
Parking. Limited parking and staff didn’t provide the second option where do I need to park my car. Every-time before go out the hotel car park need to stop outside and run inside the hotel reception counter to register your car plate number. It very inconvenient.
The fridge is broken.
3.8
the location was awesome
The bath gel is not of good quality - very thick
3.8
Nothing I like,
staff is bad, rooms are not comfortable, price is expensive
3.8
Location was good because I did choose the hotel based on location. Breakfast was good. parking was tricky though.
I thought it was part of the Majestic hotel as in at par with the standard and its rather old. I was informed that its newly renovated hotel. The bathroom was below par with the sink partially blocked. Rather a long walk to the facilities situated in the main hotel block
3.8
Pleasant stay
Toilet and shower should be thoroughly cleaned.
3.8
Comfy bed, nice river view, good location near watwrfront, nice breakfast, reasonable price
Nothing
3.8
Location was strategic, near to waterfront and many interesting shops.
I was given a room with broken aircon, staff took their time to attend and seems very defensive about poor facilities. Did not offer to switch room as a remedial action and only sorted by the manager once he came over from another wing of the hotel. Overall the staff need hospitality traning and soft skill improvement. With the price I am paying, despite being upgraded to a suite, I think there are other way better option than this hotel. Please stay away !
3.8
Le lit très confortable, ma fille avait oublié ses AirPod et le personnel les a retrouvés 😉
Nous avons trouvé le rapport qualité/prix mediocre : Le bâtiment est vieillot et il y a des fuites d eau dans les couloirs! Bruyant au 16ieme étage car musique forte le soir aux étages supérieurs ! Piscine qui ne donne pas envie de se baigner avec 2/3 fauteuils sur les abords! Fenêtre qui ne se fermait pas dans une chambre!
3.8
The location is near waterfront. It's just 10 to 15 mins walk to padungan or the carpenter street. I love the room. Is huge. The bed is really comfortable. The shower water pressure is high and good. The room was clean. I have the room with the riverside view. Love this hotel alot.
If i have to share something i didnt like then it will be this story. I was there after the check-in time abt 2.50pm but was told that the room is not ready due to some late checkouts. I was told that the room will only be ready after 3pm and they will call me when the room is ready. But I didnt received any call from them.
3.8
View infront of the hotel
Nothing
3.8
Location and nice staff
Dirty stain towel, hard pillows, room quite dirty with block sink and dirty coffee cup.
3.8
I booked 2 Superior Twin River View rooms, it should be 2 beds in each room (as stated in description - 2 double beds). However, I was given only a bed in each room. It was very inconvenient for us as we were a family of 4 & 5, so we paid again for extra beds last weekend. Doesn't this mean that we paid double for the charges?
3.8
LOCATION PERFECT AND FRENINDLY STAFF
CHECK IN AT LEVEL 1
3.8
Very comfort
Nil
3.8
1) great location
2) friendly staff
3) great parking access
- food needs to be greatly improved
- room service order turnaround time is very slow
- bed sheets not very clean sometime dusty
3.8
Todo muy bien, buen desayuno, habitacion amplia y limpia, restaurante del hotel bueno.
Todo bien.
3.8
Hotel near waterfront nice view, quiet place, breakfast 👍
Lobby aircond not sufficient, hot.
3.8
No bath towel and aircon not cold need to complaint
3.8
Clean n staff friendly
Uncomfortable when using electric bidet.
Prefer spray bidet. 👍
3.8
Location
No
3.8
All good
3.8
The shower
The staircase fm gnd to exel
3.8
Close to Sarawak Waterfront.
Basement parking ramp way to Basement 1 and Basement 2 quite narrow for a big car.
3.8
If you staying at the Astana wing
3.8
near to Waterfront ..
3.8
Nothing being satisfied.
Even though have booked “river view” room what we saw was construction equipments at the lowest floor.
For three of us we had requested
another extra bed, but the housekeeping had kept arranged only for two persons so everyday we needed to ask for the additional amenities and had need to request what we need.
In addition the front staff gave us insufficient explanations for about the payment which we had not be able to accept. Will never stay again.
3.8
location
housekeeping is lacking, examples:
3 guests but only two shower towels
did not clean toilet and the last day of stay did not clean bathroom
FAQs
How much does this hotel cost compared to others in Kuching?
The average price for a rental in Kuching is R 706 per night. This rental is R 427 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Astana Wing - Riverside Majestic Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Astana Wing - Riverside Majestic Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Astana Wing - Riverside Majestic Hotel?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and laundry.
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