Fortune Park BBD - Member ITC Hotel Group
4.3
Excellent(278 Reviews)Hotel in Lucknow
4-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Located in Lucknow, 3 km from Lucknow University, Fortune Park BBD - Member ITC Hotel Group provides accommodation with a fitness centre, free private parking, a terrace and a restaurant. This 4-star hotel offers a bar.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Lucknow
Available Rooms
1 King • 226 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 226 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 592 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.3
Excellent(278 Reviews)100% verified reviews
4.3
Ambience, Restaurant and staff
One lift had a jerk issue.
4.3
The breakfast and dinner were great, with good variety of food and very tasty. There was Women's Day when we were there and the restaurant staff organized a cake for us and gave us flowers. Made us ladies feel special.
Thank you Karthik from the reception for your valuable advise and Ranjeet from the restaurant for your help and care.
Gautam from the reception to be more helpful .
4.3
Stayed for 1 night with 2 friends, room was large enough for the 3 of us, had good dinner at the restaurant, good staff
Nothing I can think off
4.3
Nice large rooms
Clean
Location
4.3
The property location is perfect if you want to enjoy hazaratganj.Its not too far and is located in a quiet decent neighborhood. The staff was excellent , always smiling and always helpful for our requests. The breakfast spread was excellent and the room size was
quite big.Overall it was a good stay .
Nothing
4.3
選住的是套房, 大小適中, 也維護的乾淨, 迎賓水果小點的點心盤準備的很大方。
食物尚可。
4.3
The food is excellent, and the staff are very friendly.
4.3
Location of hotel is very central. Public transport is available from outside. Rooms were very comfortable. Breakfast was great. Check out time is 12PM so give you plenty of time in the morning. Plesent hotel staff.
4.3
Variety in breakfast should be increased for such 5 star property.
4.3
Everything about the stay - their strength is their staff and facilities. Both compliment each other. The staff makes a big difference and i realized this while i experienced the services. It is not only restricted to few people, everyone is so well tunes into the hospitality mode that they do nothing but their best to keep you and family comfortable. To make special consideration i want to name a few Ms Tejaswi, Mr Asif, Ms Vaishnavi, Ms Ayesha, Mr Noor, Ms Shaista, Mr Mohd Aarish, Mr Ram Ratan, Ms Damini were among the staff who we interacted more and otherwise everyone was excellent in their own way. Apologies if i missed few names. In addition, the morning greeting exchanged with F&B Head Mr Pandey and the ever smiling chef Mr Aman were always more than happy to bring surprise to our table with some special item. Kudos to Fortune Park for having good facilities and more importantly such brilliant staff. This was more than 5 star experience.
4.3
The room, breakfast
We had an early check out as we were to catch 7:25am flight. I went to reception earlier evening and requested for some take away breakfast. The person in the reception advised me to dial 5 from my room and order the breakfast. As I dialed around 8pm, a lady picked up and proposed me to give some bakery items and fruits and confirmed me that these would be ready at the reception at 5:30am, when we’ll check out. In the morning we went to the reception and did our check out. But to our utter disappointment, there were no take away breakfast for us. The person in the reception said he is not aware of any take away breakfast, however he arranged some bananas and apples.
4.3
Restaurant and food was excellent and tasty
4.3
Everything,
Location is right in the centre of the city
Food is awesome and great spread for the buffet
Rooms are clean and Hygenic
Nothing which can be picked
4.3
Great location and extremely courteous service. Rooms were comfortable and offered great value for money. The breakfast spread was great too!
4.3
Very helpful staff
4.3
Nice 👍
👍
4.3
Good breakfast
A little pricey.
Food in the restaurant was average
4.3
staff was nice and understanding
spa was third party and little expensive also in-house dinning was little expensive as per my thoughts
4.3
Break fast is very good and healthy, location is also good.
4.3
The reception counter behavior was so bad as if we had gone there as unwanted guest. They had suspicions on our US passport and were declining for allowing for 2 adults though this was clearly mentioned in booking.
Reception and restaurant staff.
4.3
Breakfast was quite good with multiple options along with decently spacious seating area with good ambience.
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Rooms were also quite spacious and well cleaned with a touch of antique furniture and wooden floor - gives it a bit of classic feeling.
--------------------------------------------------------------------------------------------------------------------Pool area on the terrace was also quite good but unfortunately we didn't carry swimming costumes and it was not offered at the hotel even if you like to pay - so you have to plan better and carry it along.
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Location was average - don't expect any views from hotel rooms as it's in dense area surrounded with lot of traffic and patchy buildings
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Polite and approachable staff with good sense of hospitality
There was a slight hiccup with tea serving - we stayed at the hotel for 3 nights and during breakfast we haven't got the tea in time despite asking for several times. I know it's a very minor thing but just calling it out as we have experienced it!
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Parking could have been better - no elevator in parking level so you need to walk out all the way from basement -2 to 0 ground floor.
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There is nothing complementary on arrival - i know it has not been included in the prices but could have been hugely appreciated from guests if they offered simple drinks on arrival.
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Another small thing - i was aware that i need to carry my national id as i am the main guest but staff asked for ids for all the individuals - could have been better if they confirmed the same in the confirmation call with the guests prior to arrival.
4.3
Very pleasant and helpful staff.
4.3
Checkin was smooth
Dining was good with live music
Rooms are not sound proof
4.3
Good breakfast
4.3
Nicely located neat and clean.
Nothings as such
4.3
Breakfast was good. Food quality and quantity was good. A little overpriced. Staff was very courteous and polite and helpful.
The staff in the restaurant especially was very good. The trainees in the restaurant were not very knowledgeable. The housekeeping staff was also good and courteous.
All the chefs and the head chef were very helpful
No complaints. A couple of staff at the reception were not very knowledgeable
4.3
Very comfortable room nd bathroom. Breakfast and dinner provided a good range of buffet dishes.
The swimming pool was unfortunately out of action when we were there, and for a top hotel, there was a disappointingly limited range of free english language movies and news channels.
4.3
Amazing
4.3
Staffs are excellent. Hotel is very clean.
My visit was excellent. There is not a single thing that I didn't like.
4.3
courtesy
toilet maintenance
4.3
Very high standards, comparable to five star hotels. Amazing location, not crowded and yet very well connected with rest of Lucknow. We could go around easily via Uber taxis, autos etc... which were always available, even late night and early morning.
The staff was extremely gracious right from the time we dropped in at the check in counter to when we checked out at 5:30 in the morning.
They were ready with a nicely packed breakfast, which was a pleasant surprise.
FAQs
How much does this hotel cost compared to others in Lucknow?
The average price for a rental in Lucknow is R 706 per night. This rental is R 264 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Fortune Park BBD - Member ITC Hotel Group. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Fortune Park BBD - Member ITC Hotel Group. Enjoy the water!
Is Fortune Park BBD - Member ITC Hotel Group pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Fortune Park BBD - Member ITC Hotel Group?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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