The Pacific Sutera
4.3
Excellent(1,049 Reviews)Resort in Kota Kinabalu
5-Star Resort
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this resort
Boasting an Olympic sized swimming pool and 5 dining options, The Pacific Sutera offers easy access to Sutera Harbour Golf & Country Club. Free WiFi is accessible throughout and for guests who drive, free parking is available.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Kota Kinabalu
Available Rooms
Deluxe King
1 King • 355 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe Sea View King
1 King • 355 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Premium King
1 King • 355 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Junior Suite
1 King • 893 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Executive Suite
1 King • 1130 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.3
Excellent(1,049 Reviews)100% verified reviews
4.3
Hope various menu for breakfast
None overall we love everything
4.3
Nice rooms & nice pool areas. Opportunities to partake in activities.
Rooms weren’t ready until an hour after check in time. Sink was broken in one room & reception had to be called 4 times before anything was done about it. Definitely not a 5 star hotel. Staff seemed clueless about almost everything. The hi tea is also very disappointing.
4.3
Tout est à la disposition des clients : restaurants , piscines, salle de sport, court de tennis, immense golf… quasiment pas besoin d’en sortir si on aime l’ambiance « resort »
Nous avons choisi cet endroit car nous faisions de la plongée sur l’île de Gaya et l’embarcadère était au Sutera Harbor, très pratique.
Le bruit du rooftop toute la soirée, très fort donc ne pas oublier les boules quies
4.3
Everthing
4.3
Chambre confortable et bon service
Petit déjeuner variés et très bon
Pas de fenêtre qui s’ouvre dans la chambre
Les prix sont très chère des repas
Manque de transat
Interdit de se faire livré même de nuit de la nourriture
Le temps pluvieux
Excursion îles de sapi et mamtuk très compliqué
4.3
Friendly and courteous staff.
Easy check in and check out.
Ample parking.
Hot water was more warm than hot.
Fridge cabinet was chipped off.
There were water stains on the carpet.
There was constant stomping from the occupant of the room above.
Only one breakfast coffee station was functioning.
There were times when no plates were available.
4.3
리조트 수영장, 날마다 조금씩 바뀌는 조식 메뉴
샤워기와 에어컨 고장난 방을 주셔서 방을 바꿔달라하니 방이없다고 하심. 에어컨 온도조절이 안돼서 냉골이기에 추워서 잠 못자겠다하니 에어컨을 아예 끄라고 시전. 샤워기는 높게 들면 물이 나오지를 않음 쭈구려서 씻음. 그러다 밤 9시 다돼서 저층 방 있는걸로 바꿔준다해서 바꿔서 사용. 이틀동안 묵었는데 돈이 많이 아까웠음. 코타 포함 해외에서 힘든 경험은 여기서 다한듯. 재방문의사 0에 수렴.
4.3
Facilities
Non
4.3
All
None
4.3
Room ware well maintained and bigger than we expected
Breakfast offered varieties of choices, though seating were a bit crowed but staff were able to ushered us seats.
As an international hotel, beside offering good room and food & beverages, your hotel also has good out door landscape gardens for recreation activities.
check in counter were unexpectedly slow, at least not up to an international hotel standard.
4.3
Enjoyed the pool a lot. It is clean and I can see the staff took care to maintain the pool cleanliness everyday. At certain hours there are pool exercises conducted by the staff with music. So relaxing by poolside. Evening swim during sunset is lovely.
There is no shuttle bus service to town. The town is only 10 to 15 minutes away. However, calling Grab ride is cheap and no hassle at all.
4.3
Excellent spread for breakfast! Pool is huge and life guards were always present. The island counter in the pool serves good food and drinks. There's another food cafe a short distance away, overseeing the sea. Scenery is just beautiful!
4.3
The staff and pool area
The bed was to hard
4.3
The facilities are good and they have a jetty service to the islands
The sound-proofing wasn't that good, I was able to hear the music from the top floor of the bar lounge sometimes.
4.3
Everything, fabulous
4.3
Good view for sunset.
Not allowed outside food. If you book grab food, you need to walk about 800m to take the food from guard room. It’s very inconvenient .
4.3
Almost everything!
Almost nothing!
4.3
Room good condition
Breakfast good
Dinner buffet good
Pool and beach good
All good
4.3
Comfortable
-
4.3
Ok
4.3
Nice view
Breakfast can improve
4.3
All in good services.
Wrongly give room key
Requested 1 large bed but only provide me twin bed
4.3
Facilities in the room very good & clean
Shuttle bus with pleasant & friendly driver
Fast check in/out
Air-conditioned in the room quite warm
Food presentation (dine in room) can be improved
Staff to smile/greet more
4.3
Pool, breakfast, sunset view, sky bar, lobby, marina view, water sports activities
The wifi is a bit slow and I had to log in every time when I re-entered the property
4.3
Clean and comfortable
Too far to the swimming pool
4.3
We chose a hotel that has access to the beach and the sea (it's unusual that you are on an island, and there is almost nowhere to swim in the city). But on the very first day, as we arrived, they said that you can’t swim - jellyfish (in mid-February). Keep this in mind)
The hotel is big but not new. The room was clean, the bed linen was fresh, but the furniture was a little "tired", as was the overall design of the hotel. The hotel itself is located away from the city center, surrounded by a golf park, next to the marina, from where it is very convenient to get to the islands.
This is a great option for 3-4 days, but maybe not longer.
4.3
Everything
Staff were slow
4.3
I been charged twice.. contacted the hotel for explanation. Intill now 4 days passed, no feedback from the hotel.
4.3
very clean
FAQs
How much does this resort cost compared to others in Kota Kinabalu?
The average price for a rental in Kota Kinabalu is R 743 per night. This rental is R 184 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at The Pacific Sutera. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at The Pacific Sutera. Enjoy the water!
Is The Pacific Sutera pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Pacific Sutera?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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