Sofitel Queenstown Hotel & Spa
Hotel in Queenstown
5-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Located in the heart of Queenstown, Sofitel Queenstown Hotel and Spa offers accommodation with a blend of French luxury and art de vivre.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Queenstown
Available Rooms
1 King • 409 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Double • 409 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 409 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 667 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 2421 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews
5.0
Great menu and helpful staff
5.0
Location! Location! Location! Amazing staff and breakfast was divine!
4.5
The staff are very personable and helpful
Nothing
5.0
Everything, service 10/10, room 10/10. Honestly can’t say enough good about our stay here. All the staff really make an effort to make everything special and it never felt forced.
2.5
Location great. Hotel design, decor and staff excellent.
The bed mattress’s were terribly out of shape. Bad sleep for entire stay. Shower hot tap assembly could be pulled out. Showed room service but nothing was repaired. Bathroom sink joy stick style water tap mixer was very stiff to operate making it hard to control water flow. Much water spillage. Found valet parking very expensive.
5.0
It was lovely and comfortable and the staff were exceptional
Couldn’t get the tv to work and bathroom sink taps were not intuitive to use!
4.5
The location is everything.
The hotel staff are lovely, found the decor in the check in area seriously dated for a 5 star hotel. They need a serious uplift. The rooms themselves though are very tasteful, our room was a superior room at the front of the hotel looking at Queenstown. We found it excellent.
Staff for breakie were nice but coffees took forever to come out.
No parking is a pain and added extra cost to our stay.
5.0
Exceptional staff.
There was outside noise from people passing by at midnight.
4.5
everything
bit pricey
5.0
The decor in the hotel is beautiful. Rooms are of a very high standard.
The location is very central. Staff were very accommodating and helpful. Bar and restaurants in the hotel were the best.
There were renovations taking place in the hotel at the time.
4.5
Location and luxury appointments
No fan in bathroom
5.0
With having our flight cancelled after a 4 night stay we decided to treat ourselves with a night at the Sofitel. It did not disappoint. The staff were amazing and the bartender at La Solon Rouge was on top of his game - the cocktails were amazing. The bed was comfortable and the room was a great size.
4.0
the room size is quite good for two people to stay in. The bathroom's warm floor is very comfortable as it was snowed when we arrived. The bed is so cozy, neither too soft nor too firm.
the room decoration is a little bit old. It will be perfect if the light is a little bit brighter. The shower water flow is a little small.
5.0
Very nice. Place
Staff. Good
5.0
Outstanding hospitality from the staff, fantastic location. Luxurious rooms. You can find free street parking very close by. Overall unforgettable experience.
Very minor point, one side of the king bed had a small slouch in it.
4.0
great staff
how expensive it has become
5.0
it feels better than home
Nothing
3.0
great location central but no lake view
in house restaurant only open on friday and saturday nights would have been good to know this when booking , no minibar , and limited room service 😞
4.5
great location, terrific buffet breakfast and courteous, helpful and respectful staff.
the bar wasn’t open (I’m not sure if it was due to staff shortages)
2.5
Location. The property is very conveniently located to the Centre of Queenstown’s entertainment and dining district and very accessible to various activities.
Price. I did not think that the property & service warranted the price paid.
Cleanliness. The room did not seem to get properly refreshed after our first night’s stay. Bins not emptied; bed not made.
4.5
big rooms, nice decor, great location, good buffets
4.5
Great location
4.5
well presented, rooms are great sizes and well maintained and clean. location is fantastic.
with the current road works it was difficult to carry our bags up the flights of stairs next to the hotel. we had to do this a few times as when we first arrived to check in at 2pm we were told that the room wasn’t ready and we’re asked to come back in an hour, which was okay but would have preferred them to offer to store our bags instead of having to carry them up back the 3/4 flights of stairs.
3.0
the location is good and central.
parking valet is very slow and expensive there was no one to help us with luggage when we checked out and we had to push the trolley full of luggage ourselves. it was very hard to do it as there was not much space in the hallway. lack of staff and very poor customer service for 5 star hotel.
FAQs
How much does this hotel cost compared to others in Queenstown?
The average price for a rental in Queenstown is R 4,848 per night. This rental is R 37 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sofitel Queenstown Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sofitel Queenstown Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sofitel Queenstown Hotel & Spa?
We found 13 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, fireplace, and smoking allowed.
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