Pan Pacific Hanoi

Property building, Facade/entrance, Natural landscape, Sunset

Fitness centre/facilities, Fitness centre/facilities, Pool view, Swimming pool

Fitness centre/facilities, Fitness centre/facilities

4.3 / 5.0

Excellent(415 Ratings)

Hotel in Hanoi

5-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Soaring twenty floors above the city, Pan Pacific Hanoi offers views of the West Lake, Truc Bach Lake and Red River.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

1.5 mi

Vietnam Museum of Ethnology

4.4 mi

My Dinh National Stadium

8.4 mi

Hanoi Old Quarter

2.1 mi

Available Rooms

1 King • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 516 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

RRRR

Pan Pacific Hanoi

RRRR

4.3 / 5.0

Excellent(415 Ratings)

Hotel in Hanoi

5-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Soaring twenty floors above the city, Pan Pacific Hanoi offers views of the West Lake, Truc Bach Lake and Red River.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

1.5 mi

Vietnam Museum of Ethnology

4.4 mi

My Dinh National Stadium

8.4 mi

Hanoi Old Quarter

2.1 mi

Available Rooms

1 King • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 516 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.3 / 5.0

Excellent(415 Ratings)

100% verified reviews

4.5 / 5.0

Oct 2024

איכות

נקיון ושרות

גודל החדר , שקעי חשמל

4.0 / 5.0

Oct 2024

Good and enjoyable

Professional Staff Breakfast variety

Room small compared to other 5 stars Hotels

3.5 / 5.0

Aug 2024

Good enough

Good enough . Convenient location

4.0 / 5.0

Aug 2024

An old well established 5* hotel in a prime area and with good service

The hotel is well located by the lake. There are good restaurants on site. Service is very good overall. In particular, the Chinese restaurant on the first floor stands out.

The hotel is visibly dated. The team tries hard to keep it running, but bathrooms look like they have been built in the early 1990s and not renovated ever since. The overall design also goes back to 1990s (or so it feels). In short, it is a functioning 5* property with good service but not a "wow".

4.0 / 5.0

Aug 2024

Tốt

Vị trí đẹp

Bãi xe hơi chật

4.0 / 5.0

Aug 2024

快適

きちんとお湯が出るところ、トイレットペーパーがあるところ、朝食が美味しいところ。ベトナム料理は、とても満足でした。

色々用意のある施設なのに案内表示がが少ない。とても勿体無いと思う。

4.5 / 5.0

Nov 2023

Sehr gutes Stadthotel

Gutes Hotel als Zwischenstop. Man hat alles was man braucht. Dir Zimmer sind ausreichend gross und mit schönem Ausblick auf den See (wenn man diese Kategorie wählt). Die Zimmer sind comfortabel eingerichtet und auch das Bad ausreichend gross und alles ist sehr sauber. Das Personal an der Rezeption war exzellent. Das Personal an der Bar war gut, könnte jedoch aufmerksamer sein. Die Getränke waren gut. Das Essen haben wir nicht ausprobiert.

Es ist relativ weit weg von der Altstadt gelegen, dafür aber nah an der Pagode zum See und zum HoChi Minh Mausoleum. Wenn man viel zu Fuss entdecken möchte ist das Hotel nicht so gut geeignet.

4.5 / 5.0

Jul 2023

Pleasant

Nice view n facilities

5.0 / 5.0

May 2023

Exceptional

Stay

Food.

4.5 / 5.0

May 2023

Superb

Hotel is lovely, staff are helpful, friendly and super polite. We had the pool and gym pretty much to ourselves. The facilities are fantastic, biggest gym in a hotel we have ever seen, sauna was great to relax in before a long haul flight. Other room service food was fine and the rooftop bar was fantastic!

The food. Don't get the pancakes they are inedible we sent them back. Admittedly we were ordering al-la-carte after breakfast had closed but I would say these had been made at 7am and left in a warming drawer. Other room service food was fine and the rooftop bar was fantastic so not really a big deal :)

3.0 / 5.0

Apr 2023

Pleasant

Nice room

Food was average, and the facility looked dated. Front office staff is not empowered and took time to resolve a simple issue.

4.5 / 5.0

Apr 2023

Superb

Hotel is great but the location is not very good. Far away from everything.

Breakfast and the location are not ideal.

2.0 / 5.0

Feb 2023

Overall the hotel feels like an average 3/4 stars stay and I was expecting more from this international 5 star hotel

just average

The hotel is really old and not furnished. Some of the fixtures like connecting door knob is broken. Minimally, we should at least have the shower head hang at a higher level instead of having to hold the shower head while bathing.

5.0 / 5.0

Jan 2023

Exceptional

beautiful clean and spacious

the area, was left as a single female and didn’t feel safe in the evening

0.5 / 5.0

Jan 2023

TERRIBLE.

BREAKFAST WAS NICE AND LOCATION IS VERY CENTRAL. STAFF WERE NICE.

WE HAD TWO ROOMS AND IN BOTH ROOMS THE AIRCONS DID NOT WORK. WE COULD NOT SLEEP AT ALL. IT WAS TERRIBLE. WONT RECOMMEND TO RETURN TO THIS HOTEL IS THE AIRCON IS NOT FIXED.

4.5 / 5.0

Jan 2023

Superb

The buffet and the hotel staff was very nice and engaging

5.0 / 5.0

Oct 2022

Staff make this hotel, whoever I encountered couldn’t do enough for me and so friendly, polite and helpful

the bedroom was great with amenities shower etc. staff were amazing, friendly helpful and efficient. breakfast and dinner buffets were stunning

more bar staff needed in summit bar at busy times and needs to stay open later!

3.5 / 5.0

Oct 2022

Good

The hotel has the best view of the Truc Bach Lake and the West Lake.

Cleaning staff should knock first before entering the guest room.

5.0 / 5.0

Oct 2022

Overall a great stay

The rooms were quite large and we had a lake facing room which was nice. Breakfast was nice too

The concierge should be have more details on tours available.

4.5 / 5.0

Sep 2022

Superb

Room, Gym, Bed, Shower, & Breakfast is very good!

Hotel is a bit old & Dated However still very well maintain. A bit far from eatery.

FAQs

How much does this hotel cost compared to others in Hanoi?

The average price for a rental in Hanoi is R 719 per night. This rental is R 257 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Pan Pacific Hanoi. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Pan Pacific Hanoi. Enjoy the water!

Is Pan Pacific Hanoi pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Pan Pacific Hanoi?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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4.7 / 5.0

Outstanding(1,006 Ratings)

Hanoi Central Hotel & Residences

Pan Pacific Hanoi

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

Pan Pacific Hanoi

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Hanoi?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Pan Pacific Hanoi pet friendly?

What amenities are available at Pan Pacific Hanoi?

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