Hotel Amares Acapulco
4.2
Excellent(58 Reviews)Resort in Acapulco
5-Star Resort
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this resort
With a privileged location in the heart of the golden zone and on the traditional coastline, Hotel Hotel Amares Acapulco is steps away from the bars, restaurants, entertainment and culture that distinguish this legendary tourist destination.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Acapulco
Available Rooms
2 Double • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double • 936 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.2
Excellent(58 Reviews)100% verified reviews
4.2
Muy buena ubicación
Falta un servibar
4.2
Costo beneficio ok y limpieza muy bien
Que a la HR de check out no nos dieron opción de quedarnos en las sombrillas de la playa, es algo q en todos los hoteles me habían ofrecido y este fue la excepción, no les quita nada ya que solo íbamos a estar un par de horas más en la playa.
4.2
Close to everything
I like everything
4.2
En general todo muy bien
4.2
La ubicación es lo más rescatable de este lugar
El check in es 4 p.m. y llegamos antes por lo cual hacen hincapié en esperar a las 4 p.m. y al final nos entregaron la habitación a las 5 pm. El teléfono de la habitación no servía, en la zona de alberca pedí me cambiaran las toallas húmedas por unas secas y se negaron. Mal en general
4.2
La ubicación, esta a pie de playa, restaurantes y tiendas de conveniencia cerca.
El horario de las albercas, me hubiera gustado que al menos dejaran los camastros por más tiempo, para poder disfrutar de ese espacio.
4.2
The food was great and fresh
4.2
The overall location was ok. It was also convenient that it was next to a sanborns; we were able to grab a quick bite to eat since we were in a hurry.
We were there for a wedding; the room was rented for a bride; I had mentioned this at check in and they told me to also tell thw front desk the following morning. The next day they were refusing to work with us as we had agreed the night before. The bride had to get involved to speak with them until they finally fave us the go ahead. When we actually go to the room it was filthy. There were hairs all over the bathroom sink and the room floor. There was smeared lipstick all over the bathroom sink. The table in the room still had dry food stuck to it and the sheets were all stained. We let the cleaning department know and it was followed by a bunch of screaming from coworker to another. The price was ok, but the overall experience was really bad. The room was dirty and the staff were less than friendly. I'd stay somewhere else. I don't care how 'affordable' it was.
4.2
good
good
4.2
close to shops, beaches and restaurants!
swimming pool was pack all the time and the elevator was hard to get in it.
4.2
Food
Swimming pool, elevator took very long, bathrooms need renovations
4.2
Not recommend it very duty food poor quality , in general general not recommend
4.2
Beach access
Never as pictures show, kids club always closed, check in was supposed to be at 4, arrived at 3 and got a room until 6 (I was traveling with two kids and that was a rough start plus entrance without air conditioned).. 3 elevators, 1 was always broken and the others on some floors had to be helped to open… property in really bad shape, elevator didn’t get to the pool, beach or restaurant, so we had to carry the stroller every time almost 40 steps without any staff help.. 0 eco friendly, lot of plastic spend covering silverware, towels washed daily…
4.2
it is a very nice place
the bathroom was leaking
4.2
Direclty next to the beach. nice view. very clean
4.2
It's ok
The food
4.2
Loved the view, location everything was nearby, loved the pool and also the staff was great!
That they gave my room key to an unwanted guest without my consent
4.2
nothing
everything
4.2
the location
the building, the room was dirty and the staff was el rude. elevators didn’t work
4.2
Food
The elevator takes ages as only 1 out of the 3 elevators works
4.2
The staff at the front desk and bell boys are really helpful and kind. The location and the beach front very good and comfortable.
The one elevator were out of service, two are insufficient and one of those two didn't work well from Monday to Thursday. We didn't have towels at the room, so we had to ask for them every day and they took 2 hours to delivered them!!!! We lack of toilet paper and we were 3 persons in one room, so, imagine the inconvenience of asking for toilet paper and towels....a nightmare!!!!!! Also the air conditioning didn't work out as it was supposed to, the shower is in bad shape and so are the lamps in te room. So to the owners I will recommend to take care of your business and invest money updating your hotel. Is a shame to expect a nice play and get the other way around.
Also, the staff didn't asked the customers to use mask every time, some people didn't wear one at the elevator (just to give an example)
And one more thing, hotel should reward the boys that work at the beach front as waiters (not hotel property) whom saved 3 persons from drowning in the sea!!! During our staying.
They did it because they care and are always aware of the tourists, the life guard from the hotel didn't make the effort to save any one.
4.2
Good location
There were bed bugs my son and I got bitten by them.
4.2
Nothing the service is too bad i will never go back there
anything,
4.2
Nada Horrible comida,horrible servicio
Horrible hotel
4.2
location
customer service
4.2
Location and the view from the room we got was fantastic!
FAQs
How much does this resort cost compared to others in Acapulco?
The average price for a rental in Acapulco is R 2,137 per night. This rental is R 904 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Hotel Amares Acapulco. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Hotel Amares Acapulco. Enjoy the water!
Is Hotel Amares Acapulco pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Amares Acapulco?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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